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If You Disagree With Them You May Be Tempted To Interrupt. But Don't. It Is Dangerous. They Won't Pay Attention To You While They Still Have A Lot Of Ideas Of Their Own Crying For Expression. So Listen Patiently And With An Open Mind.

-Dale Carnegie

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If You Disagree With

Dale Carnegie

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If You Disagree With Them You May Be Tempted To Interrupt. But Don't. It Is Dangerous. They Won't Pay Attention To You While They Still Have A Lot Of Ideas Of Their Own Crying For Expression. So Listen Patiently And With An Open Mind.

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The World Is Filled With Interesting Things To Do. Don't Lead A Dull Life In Such A Thrilling World.

Applause Is A Receipt, Not A Bill.

If You Want To Gather Honey, Don't Kick Over The Beehive.

Obviously, Circumstances Alone Do Not Make Us Happy Or Unhappy. It Is The Way We React To Circumstances That Determines Our Feelings. Jesus Said That The Kingdom Of Heaven Is Within You. That Is Where The Kingdom Of Hell Is, Too.

Learning Is An Active Process. We Learn By Doing.. Only Knowledge That Is Used Sticks In Your Mind.

There Is A Reason Why The Other Man Thinks And Acts As He Does. Ferret Out That Reason — And You Have The Key To His Actions, Perhaps To His Personality. Try Honestly To Put Yourself In His Place.

There Is A Certain Degree Of Satisfaction In Having The Courage To Admit One's Errors. It Not Only Clears Up The Air Of Guilt And Defensiveness, But Often Helps Solve The Problem Created By The Error

If Your Own Mind Is Muddled, Much More Will The Minds Of Your Hearers Be Confused.

Public Speaking

Criticism Is Futile Because It Puts A Person On The Defensive And Usually Makes Them Strive To Justify Themselves. Criticism Is Dangerous, Because It Wounds A Person's Precious Pride, Hurts Their Sense Of Importance, And Arouses Resentment.

Success In Dealing With People Depends On Sympathetic Grasp Of The Other Person's Viewpoint.

Improving Yourself Is A Lot More Profitable Than Trying To Improve Others.

Improving Yourself

Give The Other Person A Fine Reputation To Live Up To.

It Was This Desire For A Feeling Of Importance That Led An Uneducated, Poverty-stricken Grocery Clerk To Study Some Law Books He Found In The Bottom Of A Barrel Of Household Plunder That He Had Bought For Fifty Cents. You Have Probably Heard Of This Grocery Clerk. His Name Was Lincoln.

Tell A Child, A Husband Or An Employee That He Is Stupid Or Dumb At A Certain Thing, That He Has No Gift For It, And That He Is Doing It All Wrong And You Have Destroyed Almost Every Incentive To Try To Improve. But Use The Opposite Technique, Be Liberal With Encouragement; Make The Thing Seem Easy To Do, Let The Other Person Know That You Have Faith In His Ability To Do It, That He Has An Undeveloped Flair For It - And He Will Practice Until The Dawn Comes In At The Window In Order To Excel.

Enthusiasm Is The Dynamics Of Your Personality. Without It, Whatever Abilities You May Possess Lie Dormant; And It Is Safe To Say That Nearly Every Man Has More Latent Power Than He Ever Learns To Use. You May Have Knowledge, Sound Judgment, Good Reasoning Faculties; But No One-not Even Yourself-will Know It Until You Discover How To Put Your Heart Into Thought And Action.

People Like People Who Help Them Like Themselves.

Looking At The Other Person's Point Of View And Arousing In Him An Eager Want For Something Is Not To Be Construed As Manipulating That Person So That He Will Do Something That Is Only For Your Benefit And His Detriment. Each Party Should Gain From The Negotiation.

If You Do The Little Jobs Well, The Big Ones Will Tend To Take Care Of Themselves.

An Old Man Was Asked What Had Robbed Him Of Joy In His Life. His Reply Was, "things That Never Happened."

You Must Have A Good Time Meeting People If You Expect Them To Have A Good Time Meeting You.

Having A Good Time

Today Is Life-the Only Life You Are Sure Of. Make The Most Of Today.

Live In The Moment

Even In Such Technical Lines As Engineering, About 15% Of One's Financial Success Is Due One's Technical Knowledge And About 85% Is Due To Skill In Human Engineering, To Personality And The Ability To Lead People.

The Very Best Way In All The World To Overcome Self-consciousn Ess And Shyness Is To Get Interested In Other People And To Think Of Them And, Almost Miraculously, Your Timidity Will Pass. Do Something For Other People. Practice Deeds Of Kindness, Acts Of Friendliness, And You'll Be Surprised To See What Happens.

Feeling Sorry For Yourself, And Your Present Condition, Is Not Only A Waste Of Energy But The Worst Habit You Could Possibly Have.

The Ideas I Stand For Are Not Mine. I Borrowed Them From Socrates. I Swiped Them From Chesterfield. I Stole Them From Jesus. And I Put Them In A Book. If You Don't Like Their Rules, Whose Would You Use?

I Want You To Think Of Your Life As An Hourglass. You Know There Are Thousands Of Grains Of Sand In The Top Of The Hourglass; And They All Pass Slowly And Evenly Through The Narrow Neck In The Middle. Nothing You Or I Could Do Would Make More Than One Grain Of Sand Pass Through This Narrow Neck Without Impairing The Hourglass. You And I And Everyone Else Are Like This Hourglass.

Develop Success From Failures. Discouragement And Failure Are Two Of The Surest Stepping Stones To Success. The Successful Man Will Profit From His Mistakes And Try Again In A Different Way. When You're Afraid, Keep Your Mind On What You Have To Do...if You Have Been Thoroughly Prepared, You Will Not Be Afraid. We All Have Possibilities We Don't Know About. We Can Do Things We Don't Even Dream We Can Do.

You Can Make More Friends In Two Months By Becoming Interested In Other People Than You Can In Two Years By Trying To Get Other People Interested In You.

You Can Measure The Size Of A Person By What Makes Him Or Her Angry

Self Improvement

Patience And Perserverance Will Accomplish More In This World Than A Brilliant Dash. Remember That When Something Goes Wrong.

If You Can Be Sure Of Being Right Only 55 Percent Of The Time, You Can Go Down To Wall Street And Make A Million Dollars A Day. If You Can't Be Sure Of Being Right Even 55 Percent Of The Time, Why Should You Tell Other People They Are Wrong?

It Isn't Work That Makes You Tired, It's Your Mental Attitude.

Mental Attitude

So If You Aspire To Be A Good Conversationali St, Be An Attentive Listener. To Be Interesting, Be Interested. Ask Questions That Other Persons Will Enjoy Answering. Encourage Them To Talk About Themselves And Their Accomplishments

Take A Chance! All Life Is A Chance

Overcoming Addiction

Success Is Getting What You Want. Happiness Is Wanting What You Get.

The Most Important Thing In Life Is Not Simply To Capitalize On Your Gains. Any Fool Can Do That. The Important Thing Is To Profit From Your Losses. That Requires Intelligence, And Makes The Difference Between A Man Of Sense And A Fool.

Is Enthusiasm Important In Selling? Yes, Genuine, Heartfelt Enthusiasm Is One Of The Most Potent Factors Of Success In Almost Any Undertaking.

It Isn't What You Have, Or Who You Are, Or Where You Are, Or What You Are Doing That Makes You Happy Or Unhappy. It Is What You Think About.

Remember That Unjust Critisism Is Often A Disquised Compliment.

The Difference Between Appreciation And Flattery? That Is Simple. One Is Sincere And The Other Insincere. One Comes From The Heart Out; The Other From The Teeth Out. One Is Unselfish; The Other Selfish. One Is Universally Admired; The Other Universally Condemned.

Neither You Nor I Nor Einstein Nor The Supreme Court Of The United States Is Brilliant Enough To Reach An Intelligent Decision On Any Problem Without First Getting The Facts

Our Thoughts Make Us What We Are.

There Is No Such Thing As Constructive Criticism.

Constructive Criticism

Encouragement Makes A Fault Easy To Correct, And A Challenge Easy To Take On.

Praise The Slightest Improvement And Praise Every Improvement. Be Hearty In Your Approbation And Lavish In Your Praise.

When We Have A Brilliant Idea, Instead Of Making Others Think It Is Ours, Why Not Let Them Cook And Stir The Idea Themselves.

If You Disagree With Them You May Be Tempted To Interrupt. But Don't. It Is Dangerous. They Won't Pay Attention To You While They Still Have A Lot Of Ideas Of Their Own Crying For Expression. So Listen Patiently And With An Open Mind.

If You Want To Win Friends, Make It A Point To Remember Them. If You Remember My Name, You Pay Me A Subtle Compliment; You Indicate That I Have Made An Impression On You. Remember My Name And You Add To My Feeling Of Importance.

Enthusiasm Is That Ingredient Of Vitality Mixed With A Firm Belief In What You Are Doing That Ensures The Success Of Any Project You Undertake.

Self-expression Is The Dominant Necessity Of Human Nature.

This Is The Only Chance You Will Ever Have On Earth With This Exciting Adventure Called Life. So Why Not Plan It, And Try To Live It As Richly, As Happily As Possible?

The Essence Of All Art Is To Have Pleasure In Giving Pleasure.

Do The Hard Jobs First. The Easy Jobs Will Take Care Of Themselves.

One Can Win The Attention And Time And Cooperation Of Even The Most Sought-after People By Becoming Genuinely Interested In Them.

Anyone Can Do His Work, However Hard, For One Day. Anyone Can Live Sweetly, Patiently, Lovingly, Purely, Till The Sun Goes Down. And This Is All That Life Really Means.

The Words "think And Thank" Are Inscribed In Many Of The Cromwellian Churches Of England. These Words Ought To Be Inscribed In Our Hearts, Too: "think And Thank". Think Of All We Have To Be Grateful For, And Thank God For All Our Boons And Bounties.

We Talk A Lot About The Importance Of Physical Exercise To Wake Us Up Out Of The Half Sleep In Which So Many Of Us Walk Around. But We Need, Even More, Some Spiritual And Mental Exercises Every Morning To Stir Us Into Action. Give Yourself A Pep Talk Every Day.

An Argument Would Have Begun To Steam And Boil And Sputter - And You Know How Arguments End. Even If I Had Convinced Him That He Was Wrong, His Pride Would Have Made It Difficult For Him To Back Down And Give In.

People Are Not Interested In You. They Are Not Interested In Me. They Are Interested In Themselves - Morning, Noon And After Dinner.

When Dealing With People, Remember You Are Not Dealing With Creatures Of Logic, But Creatures Of Emotion.

Tell The Audience What You're Going To Say, Say It; Then Tell Them What You've Said.

Public Speaking

If You Got It, Ask Yourself Why And Try To Repeat The Action. If You Failed, Ask Yourself Why And Try To Learn From The Experience.

The Ability To Speak Well Is The Shortcut To Distinction.

Whenever Roosevelt (theodore) Expected A Visitor, He Sat Up Late The Night Before, Reading Up On The Subject In Which He Knew His Guest Was Particularly Interested. For Roosevelt Knew, All The Leaders Royal Road To A Person's Heart Is To Talk About The Things He Or She Treasures Most.

Listen First. Give Your Opponents A Chance To Talk. Let Them Finish. Do Not Resist, Defend Or Debate. This Only Raises Barriers. Try To Build Bridges Of Understanding.

Do Things For Others And You'll Find Your Self-consciousness Evaporating Like Morning Dew.

Don't Criticize, Condemn, Or Complain.

Happiness Is Largely An Attitude Of Mind, Of Viewing Life From The Right Angle.

Criticisms Are Like Homing Pigeons. They Always Return Home.

Let's Not Imitate Others.let's Find Ourselves And Be Ourselves.

Don't Be Afraid To Give Your Best To What Seemingly Are Small Jobs.

Excitement Radiates Through Your Eyes, Your Face, Your Voice, Your Soul, And Your Whole Personality.

The Ideas I Stand For Are Not Mine. I Borrowed Them From Socrates. I Swiped Them From Chesterfield. I Stole Them From Jesus. And I Put Them In A Book.

Arouse In The Other Person An Eager Want.

Talk About Your Own Mistakes Before Criticizing The Other Person.

The Only Way To Get The Best Of An Argument Is To Avoid It.

Fear Doesn't Exist Anywhere Except In The Mind.

We All Have Possibilities We Don't Know About. We Can Do Things We Don't Even Dream We Can Do.

Don't Fuss About Trifles. Don't Permit Little Things-the Mere Termites Of Life-to Ruin Your Happiness.

If You Want Others To Like You, If You Want To Develop Real Friendships, If You Want To Help Others At The Same Time As You Help Yourself, Keep This Principle In Mind: Become Genuinely Interested In Other People.

Stop Worrying And Start Living.

Seventy Per Cent Of All Patients Who Come To Physicians Could Cure Themselves If They Got Rid Of Their Fears And Worries.

If You And I Want To Stir Up A Resentment Tomorrow That May Rankle Across The Decades And Endure Until Death, Just Let Us Indulge In A Little Stinging Criticism - No Matter How Certain We Are That It Is Justified.

Why Prove To A Man He Is Wrong? Is That Going To Make Him Like You? Why Not Let Him Save Face? He Didn't Ask For Your Opinion. He Didn't Want It. Why Argue With Him? You Can't Win An Argument, Because If You Lose, You Lose It; And If You Win It, You Lose It. Why? You Will Feel Fine. But What About Him? You Have Made Him Feel Inferior, You Hurt His Pride, Insult His Intelligence, His Judgment, And His Self-respect, And He'll Resent Your Triumph. That Will Make Him Strike Back, But It Will Never Make Him Want To Change His Mind. A Man Convinced Against His Will Is Of The Same Opinion Still.

If You Can Be Kind And Considerate For One Day, Then You Can Be For Another. It Won't Cost You A Penny In The World. Begin Today.

Face The Thing That Seems Overwhelming And You Will Be Surprised How Your Fear Will Melt Away.

If You Can't Sleep, Then Get Up And Do Something Instead Of Lying There Worrying. It's The Worry That Gets You, Not The Lack Of Sleep.

Remember, Today Is The Tomorrow You Worried About Yesterday.

One Of The Most Appalling Comments On Our Present Way Of Life Is That At One Time Half Of All The Beds In Our Hospitals Were Reserved For Patients With Nervous And Mental Troubles, Patients Who Had Collapsed Under The Crushing Burden Of Accumulated Yesterdays And Fearful Tomorrows. Yet A Vast Majority Of Those People Would Be Walking The Streets Today, Leading Happy, Useful Lives — If They Had Only Heeded The Words Of Jesus: “have No Anxiety About The Morrow”; Or The Words Of Sir William Osler: "live In Day-tight Compartments."

An Hour Of Planning Can Save You 10 Hours Of Doing.

Flattery Is Telling The Other Person Precisely What He Thinks About Himself.

Let's Not Allow Ourselves To Be Upset By Small Things We Should Despise And Forget. Remember "life Is Too Short To Be Little".

Life Is Too Short

When The Friendly Jailer Gave Socrates The Poison Cup To Drink, The Jailer Said: "try To Bear Lightly What Needs Must Be." Socrates Did. He Faced Death With A Calmness And Resignation That Touched The Hem Of Divinity.

Don't You Have Much More Faith In Ideas That You Discover For Yourself Than In Ideas That Are Handed To You On A Silver Platter?

Do You Remember The Things You Were Worrying About A Year Ago? How Did They Work Out? Didn't You Waste A Lot Of Fruitless Energy On Account Of Most Of Them? Didn't Most Of Them Turn Out All Right After All?

Get The Facts. Let's Not Even Attempt To Solve Our Problems Without First Collecting All The Facts In An Impartial Manner.

A Barber Lathers A Man Before He Shaves Him.

Inaction Breeds Doubt And Fear. Action Breeds Confidence And Courage.

The Unvarnished Truth Is That Almost All The People You Meet Feel Themselves Superior To You In Some Way, And A Sure Way To Their Hearts Is To Let Them Realize In Some Subtle Way That You Recognize Their Importance, And Recognize It Sincerely.

Always Have Something To Say. The Man Who Has Something To Say And Who Is Known Never To Speak Unless He Has, Is Sure To Be Listened To.�

Do The Very Best You Can.

Once You Have Made A Careful Decision Based On Facts, Go Into Action. Don't Stop To Reconsider. Don't Begin To Hesitate, Worry, And Retrace Your Steps. Don't Lose Yourself In Self-doubting Which Begets Other Doubts. Don't Keep Looking Back Over Your Shoulder.

If We Rail And Kick Against It And Grow Bitter, We Won't Change The Inevitable; But We Will Change Ourselves. I Know. I Have Tried It. I Once Refused To Accept An Inevitable Situation With Which I Was Confronted. I Played The Fool And Railed Against It, And Rebelled. I Turned My Nights Into Hells Of Insomnia. I Brought Upon Myself Everything I Didn't Want. Finally, After A Year Of Self-torture, I Had To Accept What I Knew From The Outset I Couldn't Possible Alter.

Nobody Is More Persuasive Than A Good Listener

By Talking To Yourself About The Things You Have To Be Grateful For You Can Fill Your Mind With Thoughts That Soar And Sing.

When Two Partners Always Agree, One Of Them Is Not Necessary." If There Is Some Point You Haven't Thought About, Be Thankful If It Is Brought To Your Attention.

You Are Something New In This World. Never Before, Since The Beginning Of Time, Has There Ever Been Anybody Exactly Like You; And Never Again Throughout All The Ages To Come Will There Ever Be Anybody Exactly Like You Again.

The Best Things In Life Are Yours, If You Can Appreciate Yourself.

If You Are Not In The Process Of Becoming The Person You Want To Be, You Are Automatically Engaged In Becoming The Person You Don't Want To Be.

Finding Yourself

There Are Four Ways, And Only Four Ways, In Which We Have Contact With The World. We Are Evaluated And Classified By These Four Contacts: What We Do, How We Look, What We Say, And How We Say It.

Psychiatrists Declare That Most Of Our Fatigue Derives From Our Mental And Emotional Attitudes... What Kinds Of Emotional Factors Tire The Sedentary (or Sitting) Worker? Joy? Contentment? No! Never! Boredom, Resentment, A Feeling Of Not Being Appreciated, A Feeling Of Futility, Hurry, Anxiety, Worry-those Are The Emotional Factors That Exhaust The Sitting Worker, Make Him Susceptible To Colds, Reduce His Output, And Send Him Home With A Nervous Headache. Yes, We Get Tired Because Our Emotions Produce Nervous Tensions In The Body.

An Effective Speaker Knows That The Success Or Failure Of His Talk Is Not For Him To Decide - It Will Be Decided In The Minds And Hearts Of His Hearers.

Public Speaking

You Can Sing Only What You Are. You Can Paint Only What You Are. You Must Be What Your Experiences, Your Environment, And Your Heredity Have Made You. For Better Or For Worse, You Must Play Your Own Little Instrument In The Orchestra Of Life.

Put A 'stop-loss' Order On Your Worries. Decide Just How Much Anxiety A Thing May Be Worth- And Refuse To Give It Any More.

John Wanamaker, Founder Of The Stores That Bear His Name, Once Confessed: "i Learned Thirty Years Ago That It Is Foolish To Scold. I Have Enough Trouble Overcoming My Own Limitations Without Fretting Over The Fact That God Has Not Seen Fit To Distribute Evenly The Gift Of Intelligence.

You Cannot Teach A Man Anything, You Can Only Help Him Find It Within Himself.

Personally I Am Very Fond Of Strawberries And Cream, But I Have Found That For Some Strange Reason, Fish Prefer Worms. So When I Went Fishing, I Didn’t Think About What I Wanted. I Thought About What They Wanted. I Didn't Bait The Hook With Strawberries And Cream. Rather, I Dangled A Worm Or Grasshopper In Front Of The Fish And Said: "wouldn't You Like To Have That?" Why Not Use The Same Common Sense When Fishing For People?

In Fact, Merely Writing The Facts On A Piece Of Paper And Stating Our Problem Clearly Goes A Long Way Toward Helping Us To Reach A Sensible Decision.

People Rarely Succeed Unless They Have Fun In What They Are Doing.

In Short, We Lose The Freshness And Spontaneity Of True Conversation. These Are Areas In Which Everyone Interested In Self-improvement Will Seek To Improve.

Stop And Look Out The Window And See How Beautiful The World Is. It Is There-enjoy It. Go Out Tonight And Look Up At The Stars. They Are The Wonders Of Nature

Instead Of Condemning People, Let's Try To Understand Them. Let's Try To Figure Out Why They Do What They Do. That's A Lot More Profitable And Intriguing Than Criticism; And It Breeds Sympathy, Tolerance And Kindness.

Everyday Is A New Life To A Wise Man.

One Of The Most Tragic Things I Know About Human Nature Is That All Of Us Tend To Put Off Living. We Are All Dreaming Of Some Magical Rose Garden Over The Horizon Instead Of Enjoying The Roses That Are Blooming Outside Our Windows Today.

I Honestly Believe That This Is One Of The Greatest Secrets To True Peace Of Mind -- A Decent Sense Of Values. We Could Annihilate 50 Percent Of All Our Worries At Once If We Would Develop A Sort Of Private Gold Standard -- A Gold Standard Of What Things Are Worth To Us In Terms Of Our Lives.

All Art Is Autobiographical. You Can Only Create What You Are.

It Never Hurts A Fool To Appear Before An Audience, For His Capacity Is Not A Capacity For Feeling.

There Are Always Three Speeches, For Every One You Actually Gave. The One You Practiced, The One You Gave, And The One You Wish You Gave.

The Sure-thing Boat Never Gets Far From Shore.

Will And Determination

(a Smile) Costs Nothing, But Creates Much.

Let's Fill Our Minds With Thoughts Of Peace, Courage, Health, And Hope, For "our Life Is What Our Thoughts Make It."

The Life Of Many A Person Could Probably Be Changed If Only Someone Would Make Him Feel Important.

I Can Look Back At My Own Life And See Where A Few Words Of Praise Have Sharply Changed My Entire Future. Can't You Say The Same Thing About Your Life?

One Of The Most Tragic Things I Know About Human Nature Is That All Of Us Tend To Put Off Living.

Procrastination

You And I Are Standing This Very Second At The Meeting Place Of Two Eternities: The Vast Past That Has Endured Forever, And The Future That Is Plunging On To The Last Syllable Of Recorded Time. We Can't Possible Live In Either Of Those Eternities - No, Not Even For A Split Second. But, By Trying To Do So, We Can Wreck Both Our Bodies And Our Minds. So Let's Be Content To Live The Only Time We Can Possible Live: From Now Until Bedtime.

How Often We All Have Heard Speakers Begin By Calling The Attention Of The Audience To Their Lack Of Preparation Or Lack Of Ability. If You Are Not Prepared, The Audience Will Probably Discover It Without Your Assistance.

Appreciation Is The Legal Tender That All Souls Enjoy.

Try Honest To See Things From The Other Person's Point Of View.

When Fate Hands You A Lemon, Make Lemonade.

Most Of Us Have Far More Courage Than We Ever Dreamed We Possessed.

Begin With Praise And Honest Appreciation.

Create Accomplishment From Disappointments. Demoralization And Disappointment Are Two Of The Surest Going Stones To Achievement.

Five Hundred Years Before Christ Was Born, The Greek Philosopher Heraclitus Told His Students That "everything Changes Except The Law Of Change". He Said: "you Cannot Step In The Same River Twice." The River Changes Every Second; And So Does The Man Who Stepped In It. Life Is A Ceaseless Change. The Only Certainty Is Today. Why Mar The Beauty Of Living Today By Trying To Solve The Problems Of A Future That Is Shrouded In Ceaseless Change And Uncertainty-a Future That No One Can Possibly Foretell?

Do The Thing You Fear To Do And Keep On Doing It... That Is The Quickest And Surest Way Ever Yet Discovered To Conquer Fear.

My Popularity, My Happiness And Sense Of Worth Depend To No Small Extent Upon My Skill In Dealing With People.

If We Want To Find Happiness, Let's Stop Thinking About Gratitude Or Ingratitude And Give For The Inner Joy Of Giving.

If We Want To Make Friends, Let's Greet People With Animation And Enthusiasm.

Flattery Is From The Teeth Out. Sincere Appreciation Is From The Heart Out.

When Theodore Roosevelt Was In The White House, He Confessed That If He Could Be Right 75 Percent Of The Time, He Would Reach The Highest Measure Of His Expectation. . . . If That Was The Highest Rating That One Of The Most Distinguished Men Of The Twentieth Century Could Hope To Obtain, What About You And Me?

Two Men Looked Out From Prison Bars, One Saw The Mud, The Other Saw Stars.

Today Is Life-the Only Life You Are Sure Of. Make The Most Of Today. Get Interested In Something. Shake Yourself Awake. Develop A Hobby. Let The Winds Of Enthusiasm Sweep Through You. Live Today With Gusto.

Your Purpose Is To Make Your Audience See What You Saw, Hear What You Heard, Feel What You Felt. Relevant Detail, Couched In Concrete, Colorful Language, Is The Best Way To Recreate The Incident As It Happened And To Picture It For The Audience.

Try To Fix Firmly In Your Mind What You Would Like To Do; And Then, Without Veering Off Direction, You Will Move Straight To The Goal.

Once I Did Bad And That I Heard Ever. Twice I Did Good, But That I Heard Never.

People Aren't Interested In You. They're Interested In Themselves

Fear Is The Result Of A Lack Of Confidence. A Lack Of Confidence Is The Result Of Not Knowing What You Can Do. A Lack Of Knowing What You Can Do Is Caused By A Lack Of Experience. A Lack Of Experience Is Caused By A Lack Of Doing Something New.

By Fighting You Never Get Enough, But By Yielding You Get More Than You Expected.

Today Is The Only Time We Can Possibly Live.

You Can Conquer Almost Any Fear If You Will Only Make Up Your Mind To Do So. For Remember, Fear Doesn't Exist Anywhere Except In The Mind.

Praise Is Like Sunlight To The Warm Human Spirit; We Cannot Flower And Grow Without It. And Yet, While Most Of Us Are Only Too Ready To Apply To Others The Cold Wind Of Criticism, We Are Somehow Reluctant To Give Our Fellow The Warm Sunshine Of Praise.

Develop Success From Failures. Discouragement And Failure Are Two Of The Surest Steppingstones To Success. No Other Element Can Do So Much For A Man If He Is Willing To Study Them And Make Capital Out Of Them. Look Backward. Can't You See Where Your Failures Have Helped You?

Believe That You Will Succeed, And You Will.

There Is Only One Way Under High Heaven To Get Anybody To Do Anything. Did You Ever Stop To Think Of That? Yes, Just One Way. And That Is By Making The Other Person Want To Do It.

Let Us Praise Even The Slightest Improvement. That Inspires The Other Person To Keep On Improving.

If You Want Enemies, Excel Your Friends; But If You Want Friends, Let Your Friends Excel You.

Influencing People

Make The Other Person Feel Important - And Do It Sincerely.

Your Smile Brightens The Lives Of All Who See It. To Someone Who Has Seen A Dozen People Frown, Scowl Or Turn Their Faces Away, Your Smile Is Like The Sun Breaking Through The Clouds.

If We Speak Poorly About That Which We Do Well... People Will Assume We Perform Poorly!

Life Is Bigger Than Processes And Overflows And Dwarfs Them.

...the Best Possible Way To Prepare For Tomorrow Is To Concentrate With All Your Intelligence, All Your Enthusiasm, On Doing Today's Work Superbly Today. That Is The Only Possible Way You Can Prepare For The Future.

History Has Repeatedly Been Changed By People Who Had The Desire And The Ability To Transfer Their Convictions And Emotions To Their Listeners.

The Thing Is To Get The Work Done.

A Ship In The Harbor Is Safe, But That Is Not What Ships Are Built For. Intelligence Is Like Underwear, Everyone Has It, But You Don't Have To Show It Off. The Expression A Woman Wears On Her Face Is More Important Than The Clothes She Wears On Her Back.

You Never Achieve Success Unless You Like What You Are Doing.

Let The Winds Of Enthusiasm Sweep Through You. Live Today With Gusto.

Live In The Moment

Much Of The Best Work Of The World Has Been Done Against Seeming Impossibilities.

Almost All The Progress Ever Made In Human Thought Has Been Made By The Doubting Thomas's, The Questioners, The Challengers, The Show-me Crowd.

If You Tell Me How You Get Your Feeling Of Importance, I'll Tell You What You Are.

Remember That The People You Are Talking To Are A Hundred Times More Interested In Themselves And Their Wants And Problems Than They Are In You And Your Problems.

So If You Aspire To Be A Good Conversationali St, Be An Attentive Listener.

Good Conversation

If You Do Something For Someone Else, Never Remember. If Someone Does Something For You, Never Forget.

Act As If You Were Already Happy And That Will Tend To Make You Happy.

If We Think Happy Thoughts, We Will Be Happy. If We Think Miserable Thoughts, We Will Be Miserable.

If We Are So Contemptibly Selfish That We Can’t Radiate A Little Happiness And Pass On A Bit Of Honest Appreciation Without Trying To Screw Something Out Of The Other Person In Return—if Our Souls Are No Bigger Than Sour Crab Apples, We Shall Meet With The Failure We So Richly Deserve.

Unjust Criticism Is Usually Disguised Compliment. It Often Means That You Have Aroused Jealously And Envy. Remember That No One Ever Kicks A Dead Log.

Unjust Criticism

You Have It Easily In Your Power To Increase The Sum Total Of This World's Happiness Now. How? By Giving A Few Words Of Sincere Appreciation To Someone Who Is Lonely Or Discouraged. Perhaps You Will Forget Tomorrow The Kind Words You Say Today, But The Recipient May Cherish Them Over A Lifetime.

Why Talk About What We Want? That Is Childish. Absurd. Of Course, You Are Interested In What You Want. You Are Eternally Interested In It. But No One Else Is. The Rest Of Us Are Just Like You: We Are Interested In What We Want.

90% Of All Management Problems Are Caused By Miscommunication.

Miscommunication

Millions Of People Have Wrecked Their Lives In Angry Turmoil, Because They Refused To Accept The Worst; Refused To Try To Improve Upon It; Refused To Salvage What They Could From The Wreck. Instead Of Trying To Reconstruct Their Fortunes, They Engaged In A Bitter And "violent Contest With Experience"- And Ended Up Victims Of That Brooding Fixation Known As Melancholia.

Make A Man Laugh A Good Hearty Laugh, And You've Paved The Way For Friendship. When A Man Laughs With You, He, To Some Extent, Likes You.

Flaming Enthusiasm, Backed Up By Horse Sense And Persistence, Is The Quality That Most Frequently Makes For Success.

Be A Good Listener. Encourage Others To Talk About Themselves.

Influencing People

'when You Have A Lemon, Make A Lemonade.' That Is What A Great Educator Does. But The Fool Does The Exact Opposite. If He Finds That Life Has Handed Him A Lemon, He Gives Up And Says, 'i 'm Beaten. It Is Fate. I Haven't Got A Chance.' Then He Proceeds To Rail Against The World And Indulge In An Orgy Of Self-pity .

Three-fourths Of The People You Will Ever Meet Are Hungering And Thirsting For Sympathy. Give It To Them, And They Will Love You.

When We Have Accepted The Worst, We Have Nothing More To Lose. And That Automatically Means We Have Everything To Gain.

When We Hate Our Enemies, We Are Giving Them Power Over Us: Power Over Our Sleep, Our Appetites, Our Blood Pressure, Our Health And Our Happiness. Our Enemies Would Dance With Joy If Only They Knew How They Were Worrying Us, Lacerating Us, And Getting Even With Us! Our Hate Is Not Hurting Them At Al, But Our Hate Is Turning Our Days And Nights Into A Hellish Turmoil.

We Can All Endure Disaster And Tragedy, And Triumph Over Them-if We Have To. We May Not Think We Can, But We Have Surprisingly Strong Inner Resources That Will See Us Through If We Will Only Make Use Of Them. We Are Stronger Than We Think.

Confusion Is The Main Cause Of Worry

If You Argue And Rankle And Contradict, You May Achieve A Victory Sometimes; But It Will Be An Empty Victory Because You Will Never Get Your Opponent's Good Will.

The Chronic Kicker, Even The Most Violent Critic, Will Frequently Soften And Be Subdued In The Presence Of A Patient, Sympathetic Listener— A Listener Who Will Be Silent While The Irate Fault-finder Dilates Like A King Cobra And Spews The Poison Out Of His System.

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Beverley Mitchell

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