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Five Hundred Years Before Christ Was Born, The Greek Philosopher Heraclitus Told His Students That "everything Changes Except The Law Of Change". He Said: "you Cannot Step In The Same River Twice." The River Changes Every Second; And So Does The Man Who Stepped In It. Life Is A Ceaseless Change. The Only Certainty Is Today. Why Mar The Beauty Of Living Today By Trying To Solve The Problems Of A Future That Is Shrouded In Ceaseless Change And Uncertainty-a Future That No One Can Possibly Foretell?

-Dale Carnegie

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Five Hundred Years Before

Dale Carnegie

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Five Hundred Years Before Christ Was Born, The Greek Philosopher Heraclitus Told His Students That "everything Changes Except The Law Of Change". He Said: "you Cannot Step In The Same River Twice." The River Changes Every Second; And So Does The Man Who Stepped In It. Life Is A Ceaseless Change. The Only Certainty Is Today. Why Mar The Beauty Of Living Today By Trying To Solve The Problems Of A Future That Is Shrouded In Ceaseless Change And Uncertainty-a Future That No One Can Possibly Foretell?

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So, To Prevent Fatigue And Worry, The First Rule Is: Rest Often. Rest Before You Get Tired.

Remember That Unjust Critisism Is Often A Disquised Compliment.

Get The Facts. Let's Not Even Attempt To Solve Our Problems Without First Collecting All The Facts In An Impartial Manner.

When We Have A Brilliant Idea, Instead Of Making Others Think It Is Ours, Why Not Let Them Cook And Stir The Idea Themselves.

Criticism Is Dangerous, Because It Wounds A Person's Precious Pride, Hurt His Sense Of Importace And Arouse Resentment.

Nothing Else So Inspires And Heartens People As Words Of Appreciation. You And I May Soon Forger The Words Of Encouragement And Appreciation That We Utter Now, But The Person To Whom We Have Spoken Them May Treasure Them And Repeat Them To Themselves Over A Lifetime

Would You Sell Both Your Eyes For A Million Dollars...or Your Two Legs...or Your Hands...or Your Hearing? Add Up What You Do Have, And You'll Find You Won't Sell Them For All The Gold In The World. The Best Things In Life Are Yours, If You Can Appreciate Them.

Your Smile Brightens The Lives Of All Who See It.

Don't You Have Much More Faith In Ideas That You Discover For Yourself Than In Ideas That Are Handed To You On A Silver Platter?

Use Encouragement. Make The Fault Seem Easy To Correct.

If You Do The Little Jobs Well, The Big Ones Will Tend To Take Care Of Themselves.

One Of The Most Tragic Things I Know About Human Nature Is That All Of Us Tend To Put Off Living. We Are All Dreaming Of Some Magical Rose Garden Over The Horizon Instead Of Enjoying The Roses That Are Blooming Outside Our Windows Today.

Listen First. Give Your Opponents A Chance To Talk. Let Them Finish. Do Not Resist, Defend Or Debate. This Only Raises Barriers. Try To Build Bridges Of Understanding.

The Chronic Kicker, Even The Most Violent Critic, Will Frequently Soften And Be Subdued In The Presence Of A Patient, Sympathetic Listener— A Listener Who Will Be Silent While The Irate Fault-finder Dilates Like A King Cobra And Spews The Poison Out Of His System.

There Is Only One Way Under High Heaven To Get Anybody To Do Anything. Did You Ever Stop To Think Of That? Yes, Just One Way. And That Is By Making The Other Person Want To Do It.

Keep Your Mind Open To Change All The Time. Welcome It. Court It. It Is Only By Examining And Reexamining Your Opinions And Ideas That You Can Progress.

Always Avoid The Acute Angle.

The Value Of A Smile... It Costs Nothing, But Creates Much. It Enriches Those Who Receive, Without Impoverishing Those Who Give. It Happens In A Flash And The Memory Of It Sometimes Lasts Forever. None Are So Rich They Can Get Along Without It, And None So Poor But Are Richer For Its Benefits. It Creates Happiness In The Home, Fosters Good Will In A Business, And Is The Countersign Of Friends.

By All Means Take Thought For The Tomorrow, Yes, Careful Thought And Planning And Preparation. But Have No Anxiety.

Actions Speak Louder Than Words, And A Smile Says, 'i Like You. You Make Me Happy. I Am Glad To See You.' That Is Why Dogs Make Such A Hit. They Are So Glad To See Us That They Almost Jump Out Of Their Skins. So, Naturally, We Are Glad To See Them.

You Make Me Happy

Monotony Reveals Our Limitations.

In Short, We Lose The Freshness And Spontaneity Of True Conversation. These Are Areas In Which Everyone Interested In Self-improvement Will Seek To Improve.

Is Enthusiasm Important In Selling? Yes, Genuine, Heartfelt Enthusiasm Is One Of The Most Potent Factors Of Success In Almost Any Undertaking.

Enthusiasm Is That Ingredient Of Vitality Mixed With A Firm Belief In What You Are Doing That Ensures The Success Of Any Project You Undertake.

Many People Think That If They Were Only In Some Other Place, Or Had Some Other Job, They Would Be Happy. Well, That Is Doubtful. So Get As Much Happiness Out Of What You Are Doing As You Can And Don't Put Off Being Happy Until Some Future Date.

Do The Very Best You Can.

This Is A Hurried Age We're Living In. If You've Got Anything To Say, Say It Quickly, Get To The Point And Stop, And Give The Other Man A Chance To Talk.

Any Fool Can Criticize, Condemn And Complain - And Most Fools Do. But It Takes Character And Self Control To Be Understanding And Forgiving.

The Royal Road To A Man's Heart Is To Talk To Him About The Things He Treasures Most.

I Once Succumbed To The Fad Of Fasting And Went For Six Days And Nights Without Eating. It Wasn't Difficult. I Was Less Hungry At The End Of The Sixth Day Than I Was At The End Of The Second. Yet I Know, As You Know, People Who Would Think They Had Committed A Crime If They Let Their Families Or Employees Go For Six Days Without Food; But They Will Let Them Go For Six Days, And Six Weeks, And Sometimes Sixty Years Without Giving Them The Hearty Appreciation That They Crave Almost As Much As They Crave Food.

If You Have Some Idea You Believe In, Don't Listen To The Croaking Chorus. Listen Only To What Your Own Inner Voice Tells You.

If You Want To Be Enthusiastic, Act Enthusiastic.

Put A 'stop-loss' Order On Your Worries. Decide Just How Much Anxiety A Thing May Be Worth- And Refuse To Give It Any More.

Only The Prepared Speaker Deserves To Be Confident.

Public Speaking

Tomorrow You May Want To Persuade Somebody To Do Something. Before You Speak, Pause And As Yourself, "how Can I Make This Person Want To Do It?

By Criticizing, We Do Not Make Lasting Changes And Often Incur Resentment.

Take A Chance! All Life Is A Chance. The Man Who Goes Farthest Is Generally The One Who Is Willing To Do And Dare.

Every Day I Pray. I Yield Myself To God And The Tensions And Anxieties Go Out Of Me And Peace And Power Come In.

I Wasn't Interested In Making A Lot Of Money, But I Was Interested In Making A Lot Of Living.

You Can't Get Anywhere In This World Without Wanting To Do Something.

'when You Have A Lemon, Make A Lemonade.' That Is What A Great Educator Does. But The Fool Does The Exact Opposite. If He Finds That Life Has Handed Him A Lemon, He Gives Up And Says, 'i 'm Beaten. It Is Fate. I Haven't Got A Chance.' Then He Proceeds To Rail Against The World And Indulge In An Orgy Of Self-pity .

Learn To Love, Respect And Enjoy Other People.

People Who Talk Only Of Themselves Think Only Of Themselves.

Every Minister, Lecturer And Public Speaker Know The Discouragement Of Pouring Himself Of Herself Out To An Audience And Not Receiving A Single Ripple Of Appreciative Comment.

A Talk Is A Voyage. It Must Be Charted. The Speaker Who Starts Nowhere, Usually Gets There.

Public Speaking

You Can Measure The Size Of A Person By What Makes Him Or Her Angry

Self Improvement

The Unvarnished Truth Is That Almost All The People You Meet Feel Themselves Superior To You In Some Way, And A Sure Way To Their Hearts Is To Let Them Realize In Some Subtle Way That You Recognize Their Importance, And Recognize It Sincerely.

There Is No Such Thing As Constructive Criticism.

Constructive Criticism

One Of The Worst Features About Worrying Is That It Destroys Our Ability To Concentrate. When We Worry, Our Minds Jump Here And There And Everywhere, And We Lose All Power Of Decision. However, When We Force Ourselves To Face The Worst And Accept It Mentally, We Then Eliminate All Those Vague Imaginings And Put Ourselves In A Position In Which We Are Able To Concentrate On Our Problem.

If You Must Make A Mistake, Make A New One Each Time.

You Cannot Teach A Man Anything, You Can Only Help Him Find It Within Himself.

Your Smile Brightens The Lives Of All Who See It. To Someone Who Has Seen A Dozen People Frown, Scowl Or Turn Their Faces Away, Your Smile Is Like The Sun Breaking Through The Clouds.

Ask Questions Instead Of Giving Direct Orders.

Tell The Audience What You're Going To Say, Say It; Then Tell Them What You've Said.

Public Speaking

How Often We All Have Heard Speakers Begin By Calling The Attention Of The Audience To Their Lack Of Preparation Or Lack Of Ability. If You Are Not Prepared, The Audience Will Probably Discover It Without Your Assistance.

The Way To Defeat Fear: Decide On A Course Of Conduct And Follow It. Keep So Busy And Work So Hard That You Forget About Being Afraid.

Good Speakers Usually Find When They Finish That There Have Been Four Versions Of The Speech: The One They Delivered, The One They Prepared, The One The Newspapers Say Was Delivered, And The One On The Way Home They Wish They Had Delivered.

When Dealing With People, Let Us Remember That We Are Not Dealing With Creatures Of Logic. We Are Dealing With Creatures Of Emotion, Creatures Bristling With Prejudices And Motivated By Pride And Vanity. ...any Fool Can Criticize, Condemn, And Complain - And Most Fools Do. But It Takes Character And Self-control To Be Understanding And Forgiving.

Look Your Audience Straight In The Eyes, And Begin To Talk As If Every One Of Them Owed You Money.

An Old Man Was Asked What Had Robbed Him Of Joy In His Life. His Reply Was, "things That Never Happened."

The Person Who Seeks All Their Applause From Outside Has Their Happiness In Another's Keeping .

Tell A Child, A Husband Or An Employee That He Is Stupid Or Dumb At A Certain Thing, That He Has No Gift For It, And That He Is Doing It All Wrong And You Have Destroyed Almost Every Incentive To Try To Improve. But Use The Opposite Technique, Be Liberal With Encouragement; Make The Thing Seem Easy To Do, Let The Other Person Know That You Have Faith In His Ability To Do It, That He Has An Undeveloped Flair For It - And He Will Practice Until The Dawn Comes In At The Window In Order To Excel.

Names Are The Sweetest And Most Important Sound In Any Language.

If You Argue And Rankle And Contradict, You May Achieve A Victory Sometimes; But It Will Be An Empty Victory Because You Will Never Get Your Opponent's Good Will.

We All Have Possibilities We Don't Know About. We Can Do Things We Don't Even Dream We Can Do.

If You Want To Conquer Fear, Don't Sit Home And Think About It. Go Out And Get Busy.

Take Stock Of Your Fears Now And See How Many Of Them Are Senseless. If You Are Honest With Yourself You Will Probably Find Most Of Them Are Groundless.

Honest With Yourself

Flattery Is Counterfeit, And Like Counterfeit Money, It Will Eventually Get You Into Trouble If You Pass It To Someone Else.

Counterfeit Money

Act As If You Were Already Happy And That Will Tend To Make You Happy.

If You Want Others To Like You, If You Want To Develop Real Friendships, If You Want To Help Others At The Same Time As You Help Yourself, Keep This Principle In Mind: Become Genuinely Interested In Other People.

Arouse In The Other Person An Eager Want. He Who Can Do This Has The Whole World With Him. He Who Cannot Walks A Lonely Way.

Check Up Each Week On The Progress You Are Making. Ask Yourself What Mistakes You Have Made, What Improvement, What Lessons You Have Learned For The Future.

Let Us Praise Even The Slightest Improvement. That Inspires The Other Person To Keep On Improving.

Bitter Criticism Caused The Sensitive Thomas Hardy, One Of The Finest Novelists Ever To Enrich English Literature, To Give Up Forever The Writing Of Fiction. Criticism Drove Thomas Chatterton, The English Poet, To Suicide. . . . Any Fool Can Criticize, Condemn And Complain - And Most Fools Do. But It Takes Character And Self-control To Be Understanding And Forgiving.

If Only The People Who Worry About Their Liabilities Would Think About The Riches They Do Possess, They Would Stop Worrying.

If You Want To Keep Happiness , You Have To Share It !

Give Honest And Sincere Appreciation.

Actions Speak Louder Than Words, And A Smile Says, ‘i Like You. You Make Me Happy. I Am Glad To See You.

You Make Me Happy

Actions Speak Louder Than Words

I Know Men And Women Can Banish Worry, Fear And Various Kinds Of Illnesses, And Can Transform Their Lives By Changing Their Thoughts. I Know! I Know! I Know! I Have Seen Such Incredible Transformations Performed Hundreds Of Times. I Have Seen Them So Often That I No Longer Wonder At Them.

There Is A Certain Degree Of Satisfaction In Having The Courage To Admit One's Errors.

Appreciation Is The Legal Tender That All Souls Enjoy.

This Is The Only Chance You Will Ever Have On Earth With This Exciting Adventure Called Life. So Why Not Plan It, And Try To Live It As Richly, As Happily As Possible?

Believe That You Will Succeed, And You Will.

It Isn't Work That Makes You Tired, It's Your Mental Attitude.

Mental Attitude

George Bernard Shaw Was Right. He Summed It All Up When He Said: "the Secret Of Being Miserable Is To Have The Leisure To Bother About Whether You Are Happy Or Not." So Don't Bother To Think About It! Spit On Your Hands And Get Busy. Your Blood Will Start Circulating; Your Mind Will Start Ticking-and Pretty Soon This Whole Positive Upsurge Of Life In Your Body Will Drive Worry From Your Mind. Get Busy. Keep Busy. It's The Cheapest Kind Of Medicine There Is On This Earth-and One Of The Best.

Do You Remember The Things You Were Worrying About A Year Ago? How Did They Work Out? Didn't You Waste A Lot Of Fruitless Energy On Account Of Most Of Them? Didn't Most Of Them Turn Out All Right After All?

Become Genuinely Interested In Other People.

Influencing People

Win Friends And Influence People

If You Want To Win Friends, Make It A Point To Remember Them. If You Remember My Name, You Pay Me A Subtle Compliment; You Indicate That I Have Made An Impression On You. Remember My Name And You Add To My Feeling Of Importance.

If You Act Enthusiastic, You'll Be Enthusiastic!

In Fact, Merely Writing The Facts On A Piece Of Paper And Stating Our Problem Clearly Goes A Long Way Toward Helping Us To Reach A Sensible Decision.

If We Rail And Kick Against It And Grow Bitter, We Won't Change The Inevitable; But We Will Change Ourselves. I Know. I Have Tried It. I Once Refused To Accept An Inevitable Situation With Which I Was Confronted. I Played The Fool And Railed Against It, And Rebelled. I Turned My Nights Into Hells Of Insomnia. I Brought Upon Myself Everything I Didn't Want. Finally, After A Year Of Self-torture, I Had To Accept What I Knew From The Outset I Couldn't Possible Alter.

Do Things For Others And You'll Find Your Self-consciousness Evaporating Like Morning Dew.

If You Want To Know How To Make People Shun You And Laugh At You Behind Your Back And Even Despise You, Here Is The Recipe: Never Listen To Anyone For Long. Talk Incessantly About Yourself. If You Have An Idea While The Other Person Is Talking, Don't Wait For Him Or Her To Finish: Bust Right In And Interrupt In The Middle Of A Sentence.

Talk To Someone About Themselves And They'll Listen For Hours.

Great Communication

Almost All The Progress Ever Made In Human Thought Has Been Made By The Doubting Thomas's, The Questioners, The Challengers, The Show-me Crowd.

It Was This Desire For A Feeling Of Importance That Led An Uneducated, Poverty-stricken Grocery Clerk To Study Some Law Books He Found In The Bottom Of A Barrel Of Household Plunder That He Had Bought For Fifty Cents. You Have Probably Heard Of This Grocery Clerk. His Name Was Lincoln.

A Smile Is Nature's Best Antidote For Discouragement. It Brings Rest To The Weary, Sunshine To Those Who Are Frowning, And Hope To Those Who Are Hopeless And Defeated. A Smile Is So Valuable That It Can't Be Bought, Begged, Borrowed, Or Taken Away Against Your Will. You Have To Be Willing To Give A Smile Away Before It Can Do Anyone Else Any Good. So If Someone Is Too Tired Or Grumpy To Flash You A Smile, Let Him Have One Of Yours Anyway. Nobody Needs A Smile As Much As The Person Who Has None To Give.

The Man Who Starts Out Going Nowhere, Generally Gets There.

Confusion Is The Main Cause Of Worry

Develop Success From Failures. Discouragement And Failure Are Two Of The Surest Steppingstones To Success. No Other Element Can Do So Much For A Man If He Is Willing To Study Them And Make Capital Out Of Them. Look Backward. Can't You See Where Your Failures Have Helped You?

Everyday Is A New Life To A Wise Man.

Try Honest To See Things From The Other Person's Point Of View.

Talk In Terms Of The Other Person's Interests.

Neither You Nor I Nor Einstein Nor The Supreme Court Of The United States Is Brilliant Enough To Reach An Intelligent Decision On Any Problem Without First Getting The Facts

Learning Is An Active Process. We Learn By Doing.. Only Knowledge That Is Used Sticks In Your Mind.

Dealing With People Is Probably The Biggest Problem You Face, Especially If You Are In Business. Yes, And That Is Also True If You Are A Housewife, Architect Or Engineer.

One Of The Surest Ways Of Making A Friend And Influencing The Opinion Of Another Is To Give Consideration To [his Or Her] Opinion, Let [him Or Her] Sustain A Feeling Of Importance.

I Deal With The Obvious. I Present, Reiterate, And Glorify The Obvious - Because The Obvious Is What People Need To Be Told.

It Is The Way We React To Circumstances That Determines Our Feelings.

Take A Chance! All Life Is A Chance

Overcoming Addiction

Success Is Getting What You Want. Happiness Is Wanting What You Get.

An Argument Would Have Begun To Steam And Boil And Sputter - And You Know How Arguments End. Even If I Had Convinced Him That He Was Wrong, His Pride Would Have Made It Difficult For Him To Back Down And Give In.

Today Is Life-the Only Life You Are Sure Of. Make The Most Of Today. Get Interested In Something. Shake Yourself Awake. Develop A Hobby. Let The Winds Of Enthusiasm Sweep Through You. Live Today With Gusto.

Talk About Your Own Mistakes Before Criticizing The Other Person.

Whenever Roosevelt (theodore) Expected A Visitor, He Sat Up Late The Night Before, Reading Up On The Subject In Which He Knew His Guest Was Particularly Interested. For Roosevelt Knew, All The Leaders Royal Road To A Person's Heart Is To Talk About The Things He Or She Treasures Most.

Don't Be Afraid To Give Your Best To What Seemingly Are Small Jobs.

Winning Friends Begins With Friendliness.

Win Friends And Influence People

Be A Good Listener. Encourage Others To Talk About Themselves.

Influencing People

Remember, Today Is The Tomorrow You Worried About Yesterday.

Any Fool Can Try To Defend His Or Her Mistakes- And Most Fools Do- But It Raises One Above The Herd And Gives One A Feeling Of Nobility And Exultation To Admit One's Mistakes.

Personally I Am Very Fond Of Strawberries And Cream, But I Have Found That For Some Strange Reason, Fish Prefer Worms. So When I Went Fishing, I Didn’t Think About What I Wanted. I Thought About What They Wanted. I Didn't Bait The Hook With Strawberries And Cream. Rather, I Dangled A Worm Or Grasshopper In Front Of The Fish And Said: "wouldn't You Like To Have That?" Why Not Use The Same Common Sense When Fishing For People?

Men Of Age Object Too Much, Consult Too Long, Adventure Too Little, Repent Too Soon, And Seldom Drive Business Home To The Full Period, But Content Themselves With A Mediocrity Of Success.

Merely Stating A Truth Isn't Enough. The Truth Has To Be Made Vivid, Interesting, Dramatic. You Have To Use Showmanship.

You Have It Easily In Your Power To Increase The Sum Total Of This World's Happiness Now. How? By Giving A Few Words Of Sincere Appreciation To Someone Who Is Lonely Or Discouraged. Perhaps You Will Forget Tomorrow The Kind Words You Say Today, But The Recipient May Cherish Them Over A Lifetime.

A Barber Lathers A Man Before He Shaves Him.

If You Want To Gather Honey, Don't Kick Over The Beehive.

To Be Interesting, Be Interested.

No One Likes To Feel That He Or She Is Being Sold Some-thing Or Told To Do A Thing. We Much Prefer To Feel That We Are Buying Of Our Own Accord Or Acting On Our Own Ideas. We Like To Be Consulted About Our Wishes, Our Wants, Our Thoughts.

Anyone Can Do His Work, However Hard, For One Day. Anyone Can Live Sweetly, Patiently, Lovingly, Purely, Till The Sun Goes Down. And This Is All That Life Really Means.

Once You Have Made A Careful Decision Based On Facts, Go Into Action. Don't Stop To Reconsider. Don't Begin To Hesitate, Worry, And Retrace Your Steps. Don't Lose Yourself In Self-doubting Which Begets Other Doubts. Don't Keep Looking Back Over Your Shoulder.

Our Mental Attitude Is The X Factor That Determines Our Fate.

My Popularity, My Happiness And Sense Of Worth Depend To No Small Extent Upon My Skill In Dealing With People.

Let's Fight For Our Happiness By Following A Daily Program Of Cheerful And Constructive Thinking.

Criticisms Are Like Homing Pigeons. They Always Return Home.

When We Are Not Engaged In Thinking About Some Definite Problem, We Usually Spend About 95 Percent Of Our Time Thinking About Ourselves. Now, If We Stop Thinking About Ourselves For A While And Begin To Think Of The Other Person's Good Points, We Won't Have To Resort To Flattery So Cheap And False That It Can Be Spotted Almost Before It Is Out Of The Mouth.

You Are Merely Not Feeling Equal To The Tasks Before You.

If You Disagree With Them You May Be Tempted To Interrupt. But Don't. It Is Dangerous. They Won't Pay Attention To You While They Still Have A Lot Of Ideas Of Their Own Crying For Expression. So Listen Patiently And With An Open Mind.

I Honestly Believe That This Is One Of The Greatest Secrets To True Peace Of Mind -- A Decent Sense Of Values. We Could Annihilate 50 Percent Of All Our Worries At Once If We Would Develop A Sort Of Private Gold Standard -- A Gold Standard Of What Things Are Worth To Us In Terms Of Our Lives.

In Order To Make Friends You Must First Be Friendly

Praise The Slightest Improvement And Praise Every Improvement. Be Hearty In Your Approbation And Lavish In Your Praise.

By Fighting You Never Get Enough, But By Yielding You Get More Than You Expected.

Stop Worrying And Start Living.

Flaming Enthusiasm, Backed Up By Horse Sense And Persistence, Is The Quality That Most Frequently Makes For Success.

Don't Fuss About Trifles. Don't Permit Little Things-the Mere Termites Of Life-to Ruin Your Happiness.

When The Friendly Jailer Gave Socrates The Poison Cup To Drink, The Jailer Said: "try To Bear Lightly What Needs Must Be." Socrates Did. He Faced Death With A Calmness And Resignation That Touched The Hem Of Divinity.

Millions Of People Have Wrecked Their Lives In Angry Turmoil, Because They Refused To Accept The Worst; Refused To Try To Improve Upon It; Refused To Salvage What They Could From The Wreck. Instead Of Trying To Reconstruct Their Fortunes, They Engaged In A Bitter And "violent Contest With Experience"- And Ended Up Victims Of That Brooding Fixation Known As Melancholia.

We Talk A Lot About The Importance Of Physical Exercise To Wake Us Up Out Of The Half Sleep In Which So Many Of Us Walk Around. But We Need, Even More, Some Spiritual And Mental Exercises Every Morning To Stir Us Into Action. Give Yourself A Pep Talk Every Day.

You Are Something New In This World. Never Before, Since The Beginning Of Time, Has There Ever Been Anybody Exactly Like You; And Never Again Throughout All The Ages To Come Will There Ever Be Anybody Exactly Like You Again.

Life Truly Is A Boomerang. What You Give, You Get.

Don't Criticize, Condemn Or Complain. Constantly Criticizing, Condemning And Complaining Is What Breaks Most Relationships. Instead Of Criticizing And Condemning, Figure Out How You Can Solve The Problem Together. Instead Of Focusing On Blaming The Other Person For What They Did Wrong, Focus On How You Can Avoid The Problem Next Time.

The Biggest Lesson I Have Learned Is The Stupendous Importance Of What We Think. If I Knew What You Think, I Would Know What You Are, For Your Thoughts Make You What You Are; By Changing Our Thoughts, We Can Change Our Lives.

There Is One All-important Law Of Human Conduct. If We Obey That Law, We Shall Almost Never Get Into Trouble. In Fact, That Law, If Obeyed, Will Bring Us Countless Friends And Constant Happiness. But The Very Instant We Break The Law, We Shall Get Into Endless Trouble. The Law Is This: Always Make The Other Person Feel Important.

Pay Less Attention To What Men Say. Just Watch What They Do.

Actions Speak Louder Than Words

Looking At The Other Person's Point Of View And Arousing In Him An Eager Want For Something Is Not To Be Construed As Manipulating That Person So That He Will Do Something That Is Only For Your Benefit And His Detriment. Each Party Should Gain From The Negotiation.

Much Of The Best Work Of The World Has Been Done Against Seeming Impossibilities.

Avoid Arguments Like Rattlesnakes And Earthquakes

When You're Afraid Keep Your Mind On What You Have To Do. And If You Have Been Thoroughly Prepared You Will Not Be Afraid.

There Is A Certain Degree Of Satisfaction In Having The Courage To Admit One's Errors. It Not Only Clears Up The Air Of Guilt And Defensiveness, But Often Helps Solve The Problem Created By The Error

You Are Going To Survive. And Good Things Are Going To Start To Happen Again. And One Day You Are Going To Look Back And This Will Not Even Be Such A Bad Thing

If We Merely Try To Impress People And Get People Interested In Us, We Will Never Have Many True, Sincere Friends. Friends, Real Friends, Are Not Made That Way.

A Ship In The Harbor Is Safe, But That Is Not What Ships Are Built For. Intelligence Is Like Underwear, Everyone Has It, But You Don't Have To Show It Off. The Expression A Woman Wears On Her Face Is More Important Than The Clothes She Wears On Her Back.

Even In Such Technical Lines As Engineering, About 15% Of One's Financial Success Is Due One's Technical Knowledge And About 85% Is Due To Skill In Human Engineering, To Personality And The Ability To Lead People.

Three-fourths Of The People You Will Ever Meet Are Hungering And Thirsting For Sympathy. Give It To Them, And They Will Love You.

Seventy Per Cent Of All Patients Who Come To Physicians Could Cure Themselves If They Got Rid Of Their Fears And Worries.

Don't Ask A Man What Is Important To Him. Watch How He Spends His Time

When Theodore Roosevelt Was In The White House, He Confessed That If He Could Be Right 75 Percent Of The Time, He Would Reach The Highest Measure Of His Expectation. . . . If That Was The Highest Rating That One Of The Most Distinguished Men Of The Twentieth Century Could Hope To Obtain, What About You And Me?

Try Leaving A Trail Of Little Sparks Of Gratitude On Your Daily Trips. You Will Be Surprised How They Will Set Small Flames Of Friendship That Will Be Rose Beacons On Your Next Visit.

When We Hate Our Enemies, We Are Giving Them Power Over Us: Power Over Our Sleep, Our Appetites, Our Blood Pressure, Our Health And Our Happiness. Our Enemies Would Dance With Joy If Only They Knew How They Were Worrying Us, Lacerating Us, And Getting Even With Us! Our Hate Is Not Hurting Them At Al, But Our Hate Is Turning Our Days And Nights Into A Hellish Turmoil.

An Effective Speaker Knows That The Success Or Failure Of His Talk Is Not For Him To Decide - It Will Be Decided In The Minds And Hearts Of His Hearers.

Public Speaking

In Talking With People, Don't Begin By Discussing The Things On Which You Differ. Begin By Emphasizing - And Keep On Emphasizing - The Things On Which You Agree. Keep Emphasizing, If Possible, That You Are Both Striving For The Same End And That Your Only Difference Is One Of Method And Not Of Purpose.

Praise Is Like Sunlight To The Warm Human Spirit; We Cannot Flower And Grow Without It. And Yet, While Most Of Us Are Only Too Ready To Apply To Others The Cold Wind Of Criticism, We Are Somehow Reluctant To Give Our Fellow The Warm Sunshine Of Praise.

Psychiatrists Declare That Most Of Our Fatigue Derives From Our Mental And Emotional Attitudes... What Kinds Of Emotional Factors Tire The Sedentary (or Sitting) Worker? Joy? Contentment? No! Never! Boredom, Resentment, A Feeling Of Not Being Appreciated, A Feeling Of Futility, Hurry, Anxiety, Worry-those Are The Emotional Factors That Exhaust The Sitting Worker, Make Him Susceptible To Colds, Reduce His Output, And Send Him Home With A Nervous Headache. Yes, We Get Tired Because Our Emotions Produce Nervous Tensions In The Body.

Let's Not Imitate Others.let's Find Ourselves And Be Ourselves.

Develop Success From Failures. Discouragement And Failure Are Two Of The Surest Stepping Stones To Success. The Successful Man Will Profit From His Mistakes And Try Again In A Different Way. When You're Afraid, Keep Your Mind On What You Have To Do...if You Have Been Thoroughly Prepared, You Will Not Be Afraid. We All Have Possibilities We Don't Know About. We Can Do Things We Don't Even Dream We Can Do.

Let The Winds Of Enthusiasm Sweep Through You. Live Today With Gusto.

Live In The Moment

John Wanamaker, Founder Of The Stores That Bear His Name, Once Confessed: "i Learned Thirty Years Ago That It Is Foolish To Scold. I Have Enough Trouble Overcoming My Own Limitations Without Fretting Over The Fact That God Has Not Seen Fit To Distribute Evenly The Gift Of Intelligence.

One Of The Most Tragic Things I Know About Human Nature Is That All Of Us Tend To Put Off Living.

Procrastination

Once I Did Bad And That I Heard Ever. Twice I Did Good, But That I Heard Never.

Your Smile Is A Messenger Of Your Goodwill.

...be Grateful For What You Have To Be Thankful For Instead Of Complaining About The Little Things That Annoy You.

The Very Best Way In All The World To Overcome Self-consciousn Ess And Shyness Is To Get Interested In Other People And To Think Of Them And, Almost Miraculously, Your Timidity Will Pass. Do Something For Other People. Practice Deeds Of Kindness, Acts Of Friendliness, And You'll Be Surprised To See What Happens.

90% Of All Management Problems Are Caused By Miscommunication.

Miscommunication

For Better Or Worse, You Must Play Your Own Little Instrument In The Orchestra Of Life.

He Who Treads Softly Goes Far.

Enthusiasm Is The Dynamics Of Your Personality. Without It, Whatever Abilities You May Possess Lie Dormant; And It Is Safe To Say That Nearly Every Man Has More Latent Power Than He Ever Learns To Use. You May Have Knowledge, Sound Judgment, Good Reasoning Faculties; But No One-not Even Yourself-will Know It Until You Discover How To Put Your Heart Into Thought And Action.

A Good Deed, "said The Prophet Mohammed, "is One That Brings A Smile Of Joy To The Face Of Another." Why Will Doing A Good Deed Every Day Produce Such Astounding Efforts On The Doer? Because Trying To Please Others Will Cause Us To Stop Thinking Of Ourselves: The Very Thing That Produces Worry And Fear And Melancholia.

Give Your Problem All The Thought You Possibly Can Before A Solution Is Reached. But When The Matter Is Settled And Over With, Worry Not At All.

Remember That The People You Are Talking To Are A Hundred Times More Interested In Themselves And Their Wants And Problems Than They Are In You And Your Problems.

Don't Be Afraid Of Enemies Who Attack You. Be Afraid Of The Friends Who Flatter You.

Create Accomplishment From Disappointments. Demoralization And Disappointment Are Two Of The Surest Going Stones To Achievement.

If You Do Something For Someone Else, Never Remember. If Someone Does Something For You, Never Forget.

The Successful Man Will Profit From His Mistakes And Try Again In A Different Way.

Begin With Praise And Honest Appreciation. Call Attention To People's Mistakes Indirectly. Talk About Your Own Mistakes Before Criticizing The Other Person. Ask Questions Instead Of Giving Direct Orders. Make The Fault Easy To Correct. Make The Other Person Happy About Doing What You Suggest.

If You Increase Your Success By Even A Mere 10 Percent, You Have Become 10 Percent More Effective As A Leader Than You Were Before.

We Move Toward What We Picture In Our Minds.

When Two Partners Always Agree, One Of Them Is Not Necessary." If There Is Some Point You Haven't Thought About, Be Thankful If It Is Brought To Your Attention.

When We Have Accepted The Worst, We Have Nothing More To Lose. And That Automatically Means We Have Everything To Gain.

A Boil On A Man's Neck Is More Important To Him Than 40 Floods In India

Each Party Should Gain From The Negotiation.

There Are Four Ways, And Only Four Ways, In Which We Have Contact With The World. We Are Evaluated And Classified By These Four Contacts: What We Do, How We Look, What We Say, And How We Say It.

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