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Use Feedback Analysis To Identify Your Strengths. Then Go To Work On Improving Your Strengths. Identify And Eliminate Bad Habits That Hinder The Full Development Of Your Strengths. Figure Out What You Should Do And Do It. Finally, Decide What You Should Not Do.

-Peter Drucker

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Use Feedback Analysis To

Peter Drucker

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Use Feedback Analysis To Identify Your Strengths. Then Go To Work On Improving Your Strengths. Identify And Eliminate Bad Habits That Hinder The Full Development Of Your Strengths. Figure Out What You Should Do And Do It. Finally, Decide What You Should Not Do.

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More From Peter Drucker

Effective People Are Not Problem Minded; They're Opportunity-minded. They Feed Opportunities And Starve Problems. They Think Preventively.

Nobody Can Predict The Future; The Idea Is To Have A Firm Grasp Of The Present.

The Real Achiever Do One Thing At A Time.

One Thing At A Time

Teamwork Is Neither "good" Nor "desirable." It Is A Fact. Wherever People Work Together Or Play Together They Do So As A Team. Which Team To Use For What Purpose Is A Crucial, Difficult And Risky Decision That Is Even Harder To Unmake. Managements Have Yet To Learn How To Make It.

Progress Is Obtained Only By Exploiting Opportunities, Not By Solving Problems. When You Solve Problems, All You Do Is Guarantee A Return To Normalcy.

People In Any Organization, Including Bureaucrats And Politicians, Are Always Attached To The Obsolete; The Obsolescent; The Things That Should Have Worked But Didn't; The Things That Once Were Productive And No Longer Are.

Successful People Know They Need To Get Many Things Done-and Done Effectively. Therefore, They Concentrate Their Time And Energy On Doing One Thing At A Time-and On Doing First Things Firs.

Every Three Or Four Years I Pick A New Subject. It May Be Japanese Art; It May Be Economics. Three Years Of Study Are By No Means Enough To Master A Subject But They Are Enough To Understand It. So For More Than 60 Years I Have Kept Studying One Subject At A Time.

If War Production Should Remain The Only Way Out Of A Long-term Depression, Industrial Society Would Be Reduced To The Choice Between Suicide Through Total War Or Suicide Through Total Depression.

Adequacy Is The Enemy Of Excellence.

As Soon As You Move One Step Up From The Bottom, Your Effectiveness Depends On Your Ability To Reach Others Through The Spoken And Written Word.

Knowledge Is Power, Which Is Why People Who Had It In The Past Often Tried To Make A Secret Of It. In Post-capitalism, Power Comes From Transmitting Information To Make It Productive, Not From Hiding It.

Mission Defines Strategy, And Strategy Defines Structure.

Leadership Is All About Getting Results.

The More Successful The Unit, The More Difficult It Is To Make Sure That The Large Company Doesn't Put The Same Expectations On It As It Does For The Rest Of The Company. When It's A New Venture, Whether It's Outside Or Inside The Business, It's A Child. And You Don't Put A 40-pound Pack On A 6-year-old's Back When You Take Her Hiking.

Of All The Decisions An Executive Makes, None Is As Important As The Decisions About People, Because They Determine The Performance Capacity Of The Organization.

There's Nothing So Useless Than Executing A Task Efficiently When It Actually Never Should Have Been Executed At All.

The Individual Is The Central, Rarest, Most Precious Capital Resource Of Our Society.

Use Feedback Analysis To Identify Your Strengths. Then Go To Work On Improving Your Strengths. Identify And Eliminate Bad Habits That Hinder The Full Development Of Your Strengths. Figure Out What You Should Do And Do It. Finally, Decide What You Should Not Do.

Miracles Are Great, But They're So Damn Unpredictable.

One Does Not Start With Facts. One Starts With Opinions.

The Most Valuable Assets Of A 20th-century Company Were Its Production Equipment. The Most Valuable Assets Of A 21st-century Institution, Whether Business Or Nonbusiness, Will Be Its Knowledge, Workers, And Their Productivity.

Knowledge Workers

There Are Two Types Of People In The Business Community: Those Who Produce Results And Those Who Give You Reasons Why They Didn't.

Production Is Not The Application Of Tools To Materials, But Logic To Work.

People Alone Of All The Resources Can Grow And Develop.

Defending Yesterday Is Far More Risky Than Making Tomorrow.

Sören Kierkegaard Has Another Answer: Human Existence Is Possible As Existence Not In Despair, As Existence Not In Tragedy; It Is Possible As Existence In Faith... Faith Is The Belief That In God The Impossible Is Possible, That In Him Time And Eternity Are One, That Both Life And Death Are Meaningful.

No One Has Ever Failed To Find The Facts They Are Looking For.

All Economic Activity Is By Definition "high Risk." And Defending Yesterday--that Is, Not Innovating--is Far More Risky Than Making Tomorrow.

It Takes Far Less Energy To Move From First-rate Performance To Excellence Than It Does To Move From Incompetence To Mediocrity.

Marketing Is The Distinguishing, Unique Function Of The Business.

The Postwar [wwii] Gi Bill Of Rights - And The Enthusiastic Response To It On The Part Of America's Veterans - Signaled The Shift To The Knowledge Society. Future Historians May Consider It The Most Important Event Of The Twentieth Century. We Are Clearly In The Midst Of This Transformation; Indeed, If History Is Any Guide, It Will Not Be Completed Until 2010 Or 2020. But Already It Has Changed The Political, Economic And Moral Landscape Of The World.

Important Events

In Book Subjects A Student Can Only Do A Student's Work. All That Can Be Measured Is How Well He Learns, Rather Than How Well He Performs. All He Can Show Is Promise.

I'm A Writer. I Could Not Or Would Not Ever Run A Business. I Don't Even Have A Secretary. And Contrary To Some Of The Stereotypes, Entrepreneurs Are Not Loners. I Am.

The Rule Should Be To Minimize The Need For People To Get Together To Accomplish Anything.

The Single Minded Ones, The Monomaniacs, Are The Only True Achievers

The Entrepreneur Always Searches For Change, Responds To It, And Exploits It As An Opportunity.

You Cannot Predict The Future, But You Can Create It.

Every Few Hundred Years In Western History There Occurs A Sharp Transformation. Within A Few Short Decades, Society - Its Worldview, Its Basic Values, Its Social And Political Structures, Its Art, Its Key Institutions - Rearranges Itself. We Are Currently Living Through Such A Time.

As A Manager You're Paid To Be Uncomfortable. If You're Comfortable, It's A Sure Sign You're Doing Things Wrong.

What Is The Major Problem? It Is Fundamentally The Confusion Between Effectiveness And Efficiency That Stands Between Doing The Right Things And Doing Things Right. There Is Surely Nothing Quite So Useless As Doing With Great Efficiency What Should Not Be Done At All.

The Critical Question Is Not "how Can I Achieve?" But "what Can I Contribute?"

Knowledge Has Become The Key Resource Of The World Economy.

Working With People Is Difficult, But Not Impossible.

If You Have Too Many Problems, Maybe You Should Get Out Of Business. There Is No Law That Says A Company Must Last Forever.

What Is The Manager's Job? It Is To Direct The Resources And The Efforts Of The Business Toward Opportunities For Economically Significant Results. This Sounds Trite - And It Is. But Every Analysis Of Actual Allocation Of Resources And Efforts In Business That I Have Ever Seen Or Made Showed Clearly That The Bulk Of Time, Work, Attention, And Money First Goes To Problems Rather Than To Opportunities, And, Secondly, To Areas Where Even Extraordinarily Successful Performance Will Have Minimal Impact On Results.

The Most Effective Way To Manage Change Is To Create It.

To Improve Communications, Work Not On The Utter, But The Recipient.

The Most Important Decisions In Organizations Are People Decisions, And Yet Only The Military, And Only Recently, Has Begun To Ask, "if We Assign This General To Lead This Base, What Do We Expect Him To Accomplish?"

Managing Innovation Will Increasingly Become A Challenge To Management, And Especially To Top Management, And A Touchstone Of Its Competence.

We Live In An Age Of Unprecedented Opportunity: If You’ve Got Ambition And Smarts, You Can Rise To The Top Of Your Chosen Profession, Regardless Of Where You Started Out.

The Great Challenge To Management Today Is To Make Productive The Tremendous New Resource, The Knowledge Worker. This, Rather Than The Productivity Of The Manual Worker, Is The Key To Economic Growth And Economic Performance In Today's Society.

To Make A Living Is No Longer Enough. Work Also Has To Make A Life.

Business Is Society's Change Agent.

There Are Just Two Questions To Ask To Attain Success In Business: First, "what Business Am I In?" Second, "how's Business?"

Business Success

The Only Things That Evolve By Themselves In An Organization Are Disorder, Friction And Malperformance.

The Concept Of Profit Maximization Is, In Fact, Meaningless.

"value Added" Is A Meaningless Concept For A Retail Business , For A Bank, For A Life Insurance Company, And For Any Other Business Which Is Not Primarily Engaged In Manufacturing.

Insurance Companies

When The Business Grows, The Person Who Founded It Is Incredibly Busy. Rapid Growth Puts An Enormous Strain On A Business. You Outgrow Your Production Facilities. You Outgrow Your Management Capabilities.

No Organization Can Depend On Genius; The Supply Is Always Scarce And Unreliable. It Is The Test Of An Organization To Make Ordinary People Perform Better Than They Seem Capable Of, To Bring Out Whatever Strength There Is In Its Members, And To Use Each Person's Strength To Help All The Other Members Perform.

The World Political System Is Till Based On The Concept Of The National Sovereign State. For The First Time Therefore, In Three Hundred Years Economy And Sovereignty Are Becoming Divorced From Each Other.

[the Masses] ... Must Turn Their Hopes Toward A Miracle. In The Depths Of Their Despair Reason Cannot Be Believed, Truth Must Be False, And Lies Must Be Truth. "higher Bread Prices," "lower Bread Prices," "unchanged Bread Prices" Have All Failed. The Only Hope Lies In A Kind Of Bread Price Which Is None Of These, Which Nobody Has Ever Seen Before, And Which Belies The Evidence Of One's Reason.

One Either Meets Or One Works.

Capitalism As A Social Order And As A Creed Is The Expression Of The Belief In Economic Progress As Leading Toward The Freedom And Equality Of The Individual In A Free And Open Society. Marxism Expects This Society To Result From The Abolition Of Private Profit. Capitalism Expects The Free And Equal Society To Result From The Enthronement Of Private Profit As Supreme Ruler Of Social Behavior.

The Single Most Important Thing To Remember About Any Enterprise Is That There Are No Results Inside Its Walls. The Result Of A Business Is A Satisfied Customer.

Business Purpose And Business Mission Are So Rarely Given Adequate Thought Is Perhaps The Most Important Cause Of Business Frustration And Failure.

The Best Way To Predict The Future Is To Create It.

In The Modern Corporation The Decisive Power, That Of The Managers , Is Derived From No One But The Managers Themselves Controlled By Nobody And Nothing And Responsible To No One. It Is In The Most Literal Sense Unfounded, Unjustified, Uncontrolled And Irresponsible Power.

Profit Is Not The Purpose Of A Business, But Rather The Test Of Its Validity

To Satisfy The Customer Is The Mission And Purpose Of Every Business.

The New Always Looks So Puny-so Unpromising-next To The Reality Of The Massive, Ongoing Business.

If "socialism" Is Defined As "ownership Of The Means Of Production"--and This Is Both The Orthodox And The Only Rigorous Definition--then The United States Is The First Truly Socialist Country.

Socialist Countries

An Institution Which Is Financed By A Budget - Or Which Enjoys A Monopoly Which The Customer Cannot Escape - Is Rewarded For What It Deserves Rather Than What It Earns. It Is Paid For 'good Intentions' And 'programs'. It Is Paid For Not Alienating Important Constituents Rather Than Satisfying Any One Group. It Is Misdirected By The Way It Is Being Paid Into Defining Performance And Results As What Will Produce The Budget Rather Than As What Will Produce Contribution.

Our Job In Life Is To Make A Positive Difference, Not Prove We're Right.

Yet There Is Nothing More Dangerous Than To Be Premature In Exploiting A Change In Perception.

Plans Are Only Good Intentions Unless They Immediately Degenerate Into Hard Work.

Through Systematic Terror, Through Indoctrination, Through Systematic Manipulation Of Stimulus, Reward, And Punishment, We Can Today Break Man And Convert Him Into Brute Animal... The First Step Toward Survival Is Therefore To Make Government Legitimate Again By Attempting To Deprive It Of These Powers... By International Action To Ban Such Powers.

There Are Companies That Are Good At Improving What They're Already Doing. There Are Companies That Are Good At Extending What They're Doing. And Finally There Are Companies That Are Good At Innovation. Every Large Company Has To Be Able To Do All Three - Improve, Extend, And Innovate - Simultaneously.

If You Want To Predict The Future Create It.

Management Is Not Being Brilliant. Management Is Being Conscientious.

Once A Year Ask The Boss, "what Do I Or My People Do That Helps You To Do Your Job?" And "what Do I Or My People Do That Hampers You?"

Executives Do Many Things In Addition To Making Decisions. But Only Executives Make Decisions. The First Managerial Skill Is, Therefore, The Making Of Effective Decisions.

All Earlier Pluralist Societies Destroyed Themselves Because No One Took Care Of The Common Good. They Abounded In Communities But Could Not Sustain Community, Let Alone Create It.

I Think The Growth Industry Of The Future In This Country And The World Will Soon Be The Continuing Education Of Adults. ...i Think The Educated Person Of The Future Is Somebody Who Realizes The Need To Continue To Learn. That Is The New Definition And It Is Going To Change The World We Live In And Work In.

Efficiency Is Doing Better What Is Already Being Done.

Managers Are Agents Of Transformation, Converting The Workforce In Developed Countries From One Of Manual Workers To One Of Highly Educated Knowledge Workers.

Knowledge Workers

Many Studies Of Research Scientists Have Shown That Achievement (at Least Below The Genius Level Of An Einstein, Bohr, Or A Planck) Depends Less On Ability In Doing Research Than On The Courage To Go After Opportunity.

Nothing Is Less Productive Than To Make More Efficient What Should Not Be Done At All.

Procrastination

Productive Life

One Can Either Work Or Meet. One Cannot Do Both At The Same Time.

The Paradox Of The Prophet: His Very Success Is His Failure. The Prophet Whose Time Has Come No Longer Shocks; He Entertains.

The Fundamental Reality For Every Worker, From Sweeper To Executive Vice-president, Is The Eight Hours Or So That He Spends On The Job. In Our Society Of Organizations, It Is The Job Through Which The Great Majority Has Access To Achievement, To Fulfillment, And To Community.

There Is Every Indication That The Period Ahead Will Be An Innovative One, One Of Rapid Change In Technology , Society , Economy , And Institutions .

The Computer, Being A Mechanical Moron, Can Handle Only Quantifiable Data.

There Is An Unbroken Chain Of Opposition To The Introduction Of Economic Freedom And To The Capitalist Autonomy Of The Economic Sphere... In Every Case The Opposition Could Only Be Overcome - Peacefully Or By Force - Because Of The Promise Of Capitalism To Establish Equality... That This Promise Was An Illusion We All Know.

The World Economy Is Not Yet A Community--not Even An Economic Community...yet The Existence Of The "global Shopping Center" Is A Fact That Cannot Be Undone. The Vision Of An Economy For All Will Not Be Forgotten Again.

We No Longer Even Understand The Question Whether Change Is By Itself Good Or Bad, ...we Start Out With The Axiom That It Is The Norm. We Do Not See Change As Altering The Order... We See Change As Being Order Itself - Indeed The Only Order We Can Comprehend Today Is A Dynamic, A Moving, A Changing One.

Do The Right Things Instead Of Trying To Do Everything Right.

There Is One Qualification The Manager Cannot Acquire But Must Bring To The Task. It Is Not Genius; It Is Character.

There Is A Great Need For A New Approach, New Methods And New Tools In Teaching, Man's Oldest And Most Reactionary Craft. There Is Great Need For A Rapid Increase In The Productivity Of Learning. There Is, Above All, Great Need For Methods That Will Make The Teacher Effective And Multiply His Or Her Efforts And Competence. Teaching Is, In Fact, The Only Traditional Craft In Which We Have Not Yet Fashioned The Tools That Make An Ordinary Person Capable Of Superior Performance. In This Respect, Teaching Is Far Behind Medicine, Where The Tools First Became Available A Century Or More Ago.

There Is The Risk You Cannot Afford To Take, And There Is The Risk You Cannot Afford Not To Take.

It Is Commonly Believed That Innovations Create Changes - But Few Ever Do. Successful Innovations Exploit Changes That Have Already Happened.

Innovation Requires Us To Systematically Identify Changes That Have Already Occurred In A Business - In Demographics, In Values, In Technology Or Science - And Then To Look At Them As Opportunities. It Also Requires Something That Is Most Difficult For Existing Companies To Do: To Abandon Rather Than Defend Yesterday.

What Managers Decide To Stop Doing Is Often More Important Than What They Decide To Do.

Management Must Take The Lead In Making Obsolete Its Own Products And Services Rather Than Waiting For A Competitor To Do So.

There Is The General Belief That The Corporation Income Tax Is A Tax On The "rich" And On The "fat Cats." But With Pension Funds Owning 30% Of American Large Business-and Soon To Own 50%-the Corporation Income Tax, In Effect, Eases The Load On Those In Top Income Brackets And Penalizes The Beneficiaries Of Pension Funds.

Free Enterprise Cannot Be Justified As Being Good For Business. It Can Be Justified Only As Being Good For Society.

Institutions Mistake Good Intentions For Objectives. They Say "health Care"; That's An Intention, Not An Objective.

Good Intentions

Charisma Becomes The Undoing Of Leaders. It Makes Them Inflexible, Convinced Of Their Own Infallibility, Unable To Change

Promotion Should Not Be More Important Than Accomplishment, Or Avoiding Instability More Important Than Taking The Right Risk.

The Purpose Of A Business Is To Create A Customer.

Loyal Customers

We Have Tried To Substitute Mass For Purpose. We Have Tried To Regain Military Potency Of Defense By Making It Gigantic, Unwieldy, Complex. It Never Works.

Political Freedom Is Neither Easy Nor Automatic, Neither Pleasant Nor Secure. It Is The Responsibility Of The Individual For The Decisions Of Society As If They Were His Own Decisions-as In Moral Truth And Accountability They Are.

Inside An Organization There Are Only Cost Centers. The Only Profit Center Is A Customer Whose Check Has Not Bounced.

Not To Innovate Is The Single Largest Reason For The Decline Of Existing Organizations. Not To Know How To Manage Is The Single Largest Reason For The Failure Of New Ventures.

Innovation Is The Specific Tool Of Entrepreneurs, The Means By Which They Exploit Change As An Opportunity For A Different Business Or A Different Service. It Is Capable Of Being Presented As A Discipline, Capable Of Being Learned, Capable Of Being Practiced. Entrepreneurs Need To Search Purposefully For The Sources Of Innovation, The Changes And Their Symptoms That Indicate Opportunities For Successful Innovation. And They Need To Know And To Apply The Principles Of Successful Innovation.

Here I Am, Fifty-eight, And I Still Don't Know What I'm Going To Be When I Grow Up.

One Cannot Manage Change. One Can Only Be Ahead Of It.

Businesses Are Not Paid To Reform Customers. They Are Paid To Satisfy Customers.

The Better A Man Is The More Mistakes Will He Make – For The More New Things He Will Try.

To Make Knowledge Productive, We Will Have To Learn To See Both Forest And Tree. We Will Have To Learn To Connect.

Communication Always Makes Demands. It Always Demands That The Recipient Become Somebody, Do Something, Believe Something. It Always Appeals To Motivation.

Capital Formation Is Shifting From The Entrepreneur Who Invests In The Future To The Pension Trustee Who Invests In The Past.

A Manager Is Responsible For The Application And Performance Of Knowledge.

No Financial Man Will Ever Understand Business Because Financial People Think A Company Makes Money. A Company Makes Shoes, And No Financial Man Understands That. They Think Money Is Real. Shoes Are Real.

One Of The Great Movements In My Lifetime Among Educated People Is The Need To Commit Themselves To Action. Most People Are Not Satisfied With Giving Money; We Also Feel We Need To Work.

If You Want It, Measure It. If You Can't Measure It, Forget It.

The Ultimate Resource In Economic Development Is People. It Is People, Not Capital Or Raw Materials That Develop An Economy.

That Knowledge Has Become The Resource, Rather Than A Resource, Is What Makes Our Society "post-capitalist.

The Great Mystery Isn't That People Do Things Badly But That They Occasionally Do A Few Things Well. The Only Thing That Is Universal Is Incompetence. Strength Is Always Specific! Nobody Ever Commented, For Example, That The Great Violinist Jascha Heifetz Probably Couldn't Play The Trumpet Very Well.

If A Business Is To Be Considered A Continuous Process, Instead Of A Series Of Disjointed Stop-and-go Events, Then The Economic Universe In Which A Business Operates-and All The Major Events Within It-must Have Rhyme, Rhythm, Or Reason.

The Strength Of The Computer Lies In Its Being A Logic Machine. It Does Precisely What It Is Programed To Do. This Makes It Fast And Precise. It Also Makes It A Total Moron; For Logic Is Essentially Stupid.

A Primary Task Of Management In The Developed Countries In The Decades Ahead Will Be To Make Knowledge Productive.

The Most Critical Case In A Corporation, Especially A Big One, Is When Everything Goes Well, When You Have Accomplished Your Objectives. When The Temptation Is To Work Twice As Hard Instead Of Saying, "we Have Accomplished Our Objectives, We Have To Think Again."

There Is Nothing So Useless As Doing Efficiently That Which Should Not Be Done At All.

Knowledge Is The Source Of Wealth. Applied To Tasks We Already Know, It Becomes Productivity. Applied To Tasks That Are New, It Becomes Innovation.

Leadership Is An Achievement Of Trust.

An Organization Belongs On A Sick List When Promotion Becomes More Important To Its People Than Accomplishment Of Their Job They Are In. It Is Sick When It Is More Concerned With Avoiding Mistakes Than With Taking Risks, With Counteracting The Weaknesses Of Its Members Than With Building On Their Strength. But It Is Sick Also When "good Human Relations" Become More Important Than Performance And Achievement.

Every Single Social And Global Issue Of Our Day Is A Business Opportunity In Disguise.

The Talk You Hear About Adapting To Change Is Not Only Stupid, It's Dangerous. The Only Way You Can Manage Change Is To Create It.

The Next Thing To Be Said About What Long-range Planning Is Not, Is That It Does Not Deal With Future Decisions. It Deals With The Futurity Of Present Decisions. Decisions Exist Only In The Present. The Question That Faces The Long-range Planner Is Not What We Should Do Tomorrow.

You Can't Manage Knowledge.knowledge Is Between Two Ears And Only Between Two Ears.

The Organization Is, Above All, Social. It Is People.

In A Few Hundred Years, When The History Of Our Time Will Be Written From A Long-term Perspective, It Is Likely That The Most Important Event Historians Will See Is Not Technology, Not The Internet, Not E-commerce. It Is An Unprecedented Change In The Human Condition. For The First Time - Literally - Substantial And Rapidly Growing Numbers Of People Have Choices. For The First Time, They Will Have To Manage Themselves. And Society Is Totally Unprepared For It.

Important Events

Fascism Is The Result Of The Collapse Of Europe's Spiritual And Social Order... Catastrophes Broke Through The Everyday Routine Which Makes Men Accept Existing Forms, Institutions And Tenets As Unalterable Natural Laws. They Suddenly Exposed The Vacuum Behind The Facade Of Society.

We Now Accept The Fact That Learning Is A Lifelong Process Of Keeping Abreast Of Change. And The Most Pressing Task Is To Teach People How To Learn.

Elephants Have A Hard Time Adapting. Cockroaches Outlive Everything.

A Business Exists Because The Consumer Is Willing To Pay You His Money. You Run A Business To Satisfy The Consumer. That Isn't Marketing. That Goes Way Beyond Marketing.

The Person Who Will Make The Greatest Contribution To A Company Is The Mature Person-and You Cannot Have Maturity If You Have No Life Or Interest Outside The Job.

A Business Enterprise Must Continue Beyond The Lifetime Of The Individual Or Of The Generation To Be Capable Of Producing Its Contributions To Economy And To Society.

Without Institution There Is No Management. But Without Management There Is No Institution.

Strategy Is A Commodity, Execution Is An Art.

If Something Fails Despite Being Carefully Planned, Carefully Designed, And Conscientiously Executed, That Failure Often Bespeaks Underlying Change And, With It, Opportunity.

History Has Been Written Not By The Most Talented But By The Most Motivated.

The Building Of A Personality Beyond Its Normal Limitations.

Morale In An Organization Does Not Mean That "people Get Along Together"; The Test Is Performance Not Conformance.

Vision Without Execution Is Delusion. The Joy Is In The Results

We Always Remember Best The Irrelevant.

Entrepreneurship Is Neither A Science Nor An Art. It Is A Practice.

Ideas Are Cheap And Abundant; What Is Of Value Is The Effective Placement Of Those Ideas Into Situations That Develop Into Action.

Conductors Do Not Know How The Oboe Does Its Work, But They Know What The Oboe Should Contribute.

Change Is The Norm; Unless An Organization Sees That Its Task Is To Lead Change, That Organization Will Not Survive.

You Cannot Build Performance On Weaknesses. You Can Build Only On Strengths.

What The Customer Buys And Considers Value Is Never A Product. It Is Always Utility, That Is, What A Product Or A Service Does For The Customer.

Balance Sheets Are Meaningless. Our Accounting Systems Are Still Based On The Assumption That 80% Of Costs Are Manual Labor.

If The Feudal Knight Was The Clearest Embodiment Of Society In The Early Middle Ages, And The "bourgeois" Under Capitalism, The Educated Person Will Represent Society In The Post-capitalist Society In Which Knowledge Has Become The Central Resource.

Most Of What We Call Management Consists Of Making It Difficult For People To Get Their Work Done.

Funny Inspirational

Almost Everybody Today Believes That Nothing In Economic History Has Ever Moved As Fast As, Or Had A Greater Impact Than, The Information Revolution. But The Industrial Revolution Moved At Least As Fast In The Same Time Span, And Had Probably An Equal Impact If Not A Greater One.

As A Rule We Perceive What We Expect To Perceive... The Unexpected Is Usually Not Received At All.

All Companies Are Service Companies; Some Also Manufacture Products.

When A Resource Is Scarce, You Increase Its Yield.

Customers Pay Only For What Is Of Use To Them And Gives Them Value. Nothing Else Constitutes Quality.

Do Not Measure Your Life By Your Goals But What You Are Doing To Achieve Them.

No Other Area Offers Richer Opportunities For Successful Innovation Than The Unexpected Success.

Company Cultures Are Like Country Cultures. Never Try To Change One. Try, Instead, To Work With What You've Got.

No Executive Has Ever Suffered Because His Subordinates Were Strong And Effective.

Making Changes To Better Appeal To Customer Is Innovation.

The Honest Work Of Yesterday Has Lost Its Social Status, Its Social Esteem.

The Only Thing We Know About The Future Is That It Will Be Different.

Every First-rate Editor I Have Ever Heard Of Reads, Edits And Rewrites Every Word That Goes Into His Publication.... Good Editors Are Not 'permissive'; They Do Not Let Their Colleagues Do 'their Thing'; They Make Sure That Everybody Does The 'paper's Thing.' A Good, Let Alone A Great Editor Is An Obsessive Autocrat With A Whim Of Iron, Who Rewrites And Rewrites, Cuts And Slashes, Until Every Piece Is Exactly The Way He Thinks It Should Have Been Done.

Luck Never Built A Business. Prosperity And Growth Come Only To The Business That Systematically Finds And Exploits Its Potential.

Checking The Results Of A Decision Against Its Expectations Shows Executives What Their Strengths Are, Where They Need To Improve, And Where They Lack Knowledge Or Information.

Information Knowledge

Rank Does Not Confer Privilege Or Give Power. It Imposes Responsibility.

Profitability Is The Sovereign Criterion Of The Enterprise.

Knowledge Has Become The Key Economic Resource And The Dominant-and Perhaps Even The Only-source Of Competitive Advantage.

Strategic Management Is Not A Box Of Tricks Or A Bundle Of Techniques. It Is Analytical Thinking And Commitment Of Resources To Action. But Quantification Alone Is Not Planning. Some Of The Most Important Issues In Strategic Management Cannot Be Quantified At All.

Top Management As A Function And As A Structure Was First Developed By Georg Von Siemens (1839-1901) In Germany Between 1870 And 1880, When He Designed And Built The Deutsche Bank And Made It, Within A Very Few Years, Into Continental Europe's Leading And Most Dynamic Financial Institution.

"plastic Moments" Are Those Periods That Overlap When The Old Has Gone But The New Has Not Yet Arrived And When The Course Of History Is More Open To Being Shaped And Steered Than Any Other Time.

Trees Die From The Top”. No One Should Ever Become A Strategist Unless He Or She Is Willing To Have His Or Her Character Serve As A Model For Subordinates

There Is No Perfect Strategic Decision. One Always Has To Pay A Price. One Always Has To Balance Conflicting Objectives, Conflicting Opinions, And Conflicting Priorities. The Best Strategic Decision Is Only An Approximation - And A Risk.

In The Next Economic Downturn There Will Be An Outbreak Of Bitterness And Contempt For The Supercorporate Chieftains Who Pay Themselves Millions. In Every Major Economic Downturn In Us History The Villains Have Been The Heroes During The Preceding Boom.

Accept The Fact That We Have To Treat Almost Anybody As A Volunteer.

The Basic Definition Of The Business And Of Its Purpose And Mission Have To Be Translated Into Objectives.

Few Relationships Are As Critical To The Business Enterprise As The Relationship To The Government. Managers Have Responsibility For This Relationship As Part Of Their Responsibility To The Enterprise Itself. It Is An Area Of Social Impact Of The Business. To A Large Extent The Relationship To Government Results From What Businesses Do Or Fail To Do.

Education Can No Longer Be The Sole Property Of The State.

Universities Won't Survive. The Future Is Outside The Traditional Campus, Outside The Traditional Classroom. Distance Learning Is Coming On Fast.

We Can't Make People Better By Trying To Eliminate Their Weaknesses, But We Can Help Then Perform Better By Building On Their Strengths.

It Is Better To Pick The Wrong Priority Than None At All.

I No Longer Think That Learning How To Manage People, Especially Subordinates, Is The Most Important For Executives To Learn. I Am Teaching Above All Else, How To Manage Oneself.

A Success That Has Outlived Its Usefulness May, In The End, Be More Damaging Than Failure.

It Is Easier To Raise The Performance Of One Leader Than It Is To Raise The Performance Of A Whole Mass.

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