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'in Empathic Listening You Listen With Your Ears, But You Also, And More Importantly, Listen With You Eyes And With Your Heart. You Listen For Feeling, For Meaning. You Listen For Behaviour. You Use Your Right Brain As Well As Your Left. You Sense, You Intuit, You Feel.' ... 'you Have To Open Yourself Up To Be Influenced'.

-Stephen Covey

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'in Empathic Listening You

Stephen Covey

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'in Empathic Listening You Listen With Your Ears, But You Also, And More Importantly, Listen With You Eyes And With Your Heart. You Listen For Feeling, For Meaning. You Listen For Behaviour. You Use Your Right Brain As Well As Your Left. You Sense, You Intuit, You Feel.' ... 'you Have To Open Yourself Up To Be Influenced'.

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We Do Make A Difference - One Way Or The Other. We Are Responsible For The Impact Of Our Lives. Whatever We Do With Whatever We Have, We Leave Behind Us A Legacy For Those Who Follow.

Making A Difference

Trust Is The One Thing That Affects Everything Else You're Doing. It's A Performance Multiplier Which Takes Your Trajectory Upwards, For Every Activity You Engage In, From Strategy To Execution.

When You Get A Good Night's Sleep And Wake Up Ready To Produce Throughout The Day.

An Empowered Organization Is One In Which Individuals Have The Knowledge, Skill, Desire, And Opportunity To Personally Succeed In A Way That Leads To Collective Organizational Success.

Perhaps The Most Important Vision Of All Is Develop A Sense Of Self, A Sense Of Your Own Destiny, A Sense Of Unique Mission And Role In Life.

The Way We See The Problem Is The Problem.

Conscience Connects Us With The Wisdom Of The Ages And The Wisdom Of The Heart.

If You Want Small Changes In Your Life, Work On Your Attitude. But If You Want Big And Primary Changes, Work On Your Paradigm.

Those Who Get The Most Out Of Life And Those Who Give The Most Are Those Who Make The Choice To Act.

The Challenge Is Not To Manage Time, But To Manage Ourselves.

Time Management

Interdependent People Combine Their Own Efforts With The Efforts Of Others To Achieve Their Greatest Success.

The Greatest Thing You Can Do For Your Children Is Love Your Spouse.

A Good Affirmation Has Five Basic Ingredients: It's Personal, It's Positive, It's Present Tense, It's Visual, And It's Emotional.

Admission Of Ignorance Is Often The First Step In Our Education.

To Change Ourselves Effectively, We First Had To Change Our Perceptions.

Without Trust, The Best We Can Do Is Compromise.

To Know And Not To Do Is Not To Know.

The Key To The Ability To Change Is A Changeless Sense Of Who You Are, What You Are About And What You Value.

People Are Social Beings And Want Interaction And Social Learning Is The Primary Form Of Learning, Just As Word Of Mouth Advertising Is The Highest Form Of Advertising.

When I Started Teaching I Realized That I Had Never Had Such A Level Of Satisfaction And Such A Feeling Of Fulfillment And Sense Of Contribution. Just Like That. But, Usually It's More Cumulative, Slow, Evolutionary And Less Revolutionary.

By Centering Our Lives On Timeless, Unchanging Principles, We Create A Fundamental Paradigm Of Effective Living. It Is The Center That Puts All Other Centers In Perspective.

When You Listen With Empathy To Another Person, You Give That Person Psychological Air.

When Air Is Charged With Emotions, An Attempt To Teach Is Often Perceived As A Form Of Judgment And Rejection.

We Must Not Let The Actions Or Words Of Others Determine Our Responses. Magnanimous People Make The Choice To Respond To The Indignities Of Others Based Upon Their Own Principles And Their Own Value System Rather Than Their Moods Or Anger.

Trust Is Equal Parts Character And Competence... You Can Look At Any Leadership Failure, And It's Always A Failure Of One Or The Other.

The Nature Of Life Is To Be A Study Of Contrasts: Joy/sadness, Full/empty. The Main Thing Is To Keep The Main Thing The Main Thing.

Keep Moving Forward

Want Balance In Your Life? Then Sure, Get Your Own Act Together, But Don't Forget Four Powerful Disciplines Of Execution In Your Team And Organization.

The Key To Creating Passion In Your Life Is To Find Your Unique Talents, And Your Special Role And Purpose In The World.

To Live; To Love; To Learn; And To Leave A Legacy.

You Think Effectiveness With People And Efficiency With Things.

We Are Free To Choose Our Actions, . . . But We Are Not Free To Choose The Consequences Of These Actions.

Don't Argue For Other People's Weaknesses. Don't Argue For Your Own. When You Make A Mistake, Admit It, Correct It, And Learn From It / Immediately.

To Achieve Goals You've Never Achieved Before, You Need To Start Doing Things You've Never Done Before.

Don't Get Buried In The Thick Of Thin Things.

Always Treat Your Employees Exactly As You Want Them To Treat Your Best Customers. You Can Buy A Person's Hand, But You Can't Buy His Heart; His Heart Is Where His Enthusiasm Is. You Can Buy His Back, But You Can't Buy His Brain. That's Where His Creativity Is. Treat Employees As Volunteers Just As You Treat Customers As Volunteers, Because That's What They Are. They Volunteer The Best Parts - Their Hearts And Minds.

Our Character Is Basically A Composite Of Our Habits. Because They Are Consistent, Often Unconcious Patterns, They Constantly, Daily, Express Our Character.

If You Are An Effective Manager Of Your Self, Your Discipline Comes From Within; It Is A Function Of Your Independent Will.

Courage Isn't Absenct Of Fear, It Is The Awareness That Something Else Is Important

When You Engage In A Work That Taps Your Talent And Fuels Your Passion-that Rises Out Of A Great Need In The World That You Feel Drawn By Conscience To Meet-therein Lies Your Voice, Your Calling, Your Soul's Code.

I Believe That The Habit Of Constant Reading Of Good Books And Scholarly Periodicals And Magazines In Many Disciplines Is Vital To Give A Larger Perspective And To Constantly Sense The Interdependent Nature Of Life.

While Values Drive Behaviors, Principles Govern Consequences.

Organize And Execute Around Priorities.

Put First Things First

Frustration Is A Function Of Our Expectations, And Our Expectations Are Often A Reflection Of The Social Mirror Rather Than Our Own Values And Priorities.

People Can't Live With Change If There's Not A Changeless Core Inside Them.

If We Want To Make Relatively Minor Changes In Our Lives, We Can Perhaps Appropriately Focus On Our Attitudes And Behaviors. But If We Want To Make Significant, Quantum Change, We Need To Work On Our Basic Paradigms.

We Are Product Of Neither Nature Nor Nurture; We Are A Product Of Choice, Because There Is Always A Space Between Stimulus And Response. As We Wisely Exercise Our Power To Choose Based On Principles, The Space Will Become Larger.

A Moment Of Choice Is A Moment Of Truth. It's The Testing Point Of Our Character And Competence.

Effective Leadership Is The Only Competitive Advantage That Will Endure. That's Because Leadership Has Two Sides- What A Person Is Character And What A Person Does- Competence.

He Who Has A Why Can Deal With Any What Or How.

Your Power To Choose Your Direction Of Your Life Allows You To Reinvent Yourself, To Change Your Future, And To Powerfully Influence The Rest Of Creation.

You Will Never Be Able To Truly Step Inside Another Person, To See The World As He Sees It, Until You Develop The Pure Desire, The Strength Of Personal Character, And The Positive Emotional Bank Account, As Well As The Empathetic Listening Skills To Do It.

Ineffective People Live Day After Day With Unused Potential.

When People Have A Real Sense Of Legacy, A Sense Of Mattering, A Sense Of Contribution, It Seems To Tap Into The Deepest Part Of Their Heart And Soul. It Brings Out The Best And Subordinates The Rest.

People With A Scarcity Mentality Think There Is Only So Much In The World To Go Around. It's As If They See Life As A Pie. When Another Person Gets A Big Piece, Then They Get Less. Such People Are Always Trying To Get Even, To Pull Others Down To Their Level So They Can Get An Equal Or Even Bigger Piece Of The Pie.

The Ability To Manage Well Doesn't Make Much Difference If You're Not Even In The Right Jungle.

We Must Look At The Lens Through We See The World, As Well As The World We See, And That The Lens Itself Shapes How We Interpret The World.

An Empowering Mission Statement Has To Become A Living Document, Part Of Our Very Nature, So That The Criteria We've Put Into It Are Also In Us, In The Way We Live Our Lives Day By Day.

When We Succumb To Believing That We Are Victims Of Our Circumstances And Yield To The Plight Of Determinism, We Lose Hope, We Lose Drive, And We Settle Into Resignation And Stagnation.

Writing Distills, Crystallizes, And Clarifies Thought.

Peace Of Mind Comes When Your Life Is In Harmony With True Principles And Values And In No Other Way.

When You Make A Commitment To Yourself, Do So With The Clear Understanding That You're Pledging Your Integrity.

I Define Discipline As The Ability To Make + Keep Promises And To Honor Commitments.

All Things Are Created Twice. There's A Mental Or First Creation, And A Physical Or Second Creation Of All Things. You Have To Make Sure That The Blueprint, The First Creation, Is Really What You Want, That You've Thought Everything Through. Then You Put It Into Bricks And Mortar. Each Day You Go To The Construction Shed And Pull Out The Blueprint To Get Marching Orders For The Day. You Begin With The End In Mind.

Bricks And Mortar

Remember That Our Reactions Are A Product Of Our Perceptions, And Our Perceptions Are A Result Of What Is At The Center Of Our Life.

The Way We See Things Is The Source Of The Way We Think Or The Way We Act

Private Victories Precede Public Victories.

Keeping Promises

Perform Anonymous Service. Whenever We Do Good For Others Anonymously, Our Sense Of Intrinsic Worth And Self-respect Increases. ... Selfless Service Has Always Been One Of The Most Powerful Methods Of Influence.

Principles Always Have Natural Consequences Attached To Them. There Are Positive Consequences When We Live In Harmony With The Principles. There Are Negative Consequences When We Ignore Them. But Because These Principles Apply To Everyone, Whether Or Not They Are Aware, This Limitation Is Universal. And The More We Know Of Correct Principles, The Greater Is Our Personal Freedom To Act Wisely.

Whenever You Experience Stress Of Any Kind, Look Into Yourself And Ask, In What Way Am I Compromising My Innermost Values In This Situation?

The Key To Motivation Is Motive. It's The Why. It's The Deeper Yes! Burning Inside That Makes It Easier To Say No To The Less Important.

Almost Every Significant Breakthrough Is The Result Of A Courageous Break With Traditional Ways Of Thinking.

Principles Are Deep Fundamental Truths... Lightly Interwoven Threads Running With Exactness, Consistency, Beauty And Strength Through The Fabric Of Life.

Empathic Listening Takes Time, But It Doesn't Take Anywhere Near As Much Time As It Takes To Back Up And Correct Misunderstandings When You're Already Miles Down The Road; To Redo; To Live With Unexpressed And Unsolved Problems; To Deal With The Results Of Not Giving People Psychological Air.

How Many On Their Deathbeds Wished They'd Spent More Time At The Office - Or Watching Tv? The Answer Is, No One.

Little Kindness And Courtesies Are So Important. In Relationships, The Little Things Are The Big Things.

More Essential Than Working On Attitudes And Behaviors Is Examining The Paradigms Out Of Which Those Attitudes And Behaviors Flow.

The Worldly Fountain Does Not Breed Spiritual Depth.

If You Want The Secondary Greatness Of Recognized Talent, Focus First On Primary Greatness Of Character.

The Great Apparent Dichotomy Is That The More We Give, The More We Get.

Law Of Attraction

Building And Repairing Relationships Are Long-term Investments.

The Power To Distinguish Between Person And Performance And To Communicate Intrinsic Worth Flows Naturally Out Of Our Own Sense Of Intrinsic Worth.

When You Have A Challenge And The Response Is Equal To The Challenge, That's Called 'success'. But Once You Have A New Challenge, The Old, Once-successful Response No Longer Works. That's Why It Is Called A 'failure'.

One Of The Best Ways To Educate Our Hearts Is To Look At Our Interaction With Other People, Because Our Relationships With Others Are Fundamentally A Reflection Of Our Relationship With Ourselves.

What You See Often Depends On What You Are Looking For.

When The Trust Account Is High, Communication Is Easy, Instant, And Effective.

Valuing Differences Is What Really Drives Synergy. Do You Truly Value The Mental, Emotional, And Psychological Differences Among People? Or Do You Wish Everyone Would Just Agree With You So You Could All Get Along? Many People Mistake Uniformity For Unity; Sameness For Oneness. One Word--boring! Differences Should Be Seen As Strengths, Not Weaknesses. They Add Zest To Life.

To Be Successful We Must Live From Our Imaginations, Not From Our Memories.

Every Human Has Four Endowments - Self Awareness, Conscience, Independent Will And Creative Imagination. These Give Us The Ultimate Human Freedom... The Power To Choose, To Respond, To Change.

We Not Not Our Feelings. We Are Not Our Moods. We Not Even Our Thoughts.

The Universal Elements Are Integrity, Vision, Discipline, Passion, Governed By Conscience. Conscience Has Been Educated Through Studying And Pondering The Universal, Timeless Principles Of All Six Major World Religions.

World Religions

There's No Better Way To Inform And Expand You Mind On A Regular Basis Than To Get Into The Habit Of Reading Good Literature.

The Great Contributors In Life Are Those Who, Though Afraid Of The Knock At The Door, Still Answer It.

Don't Cheat People Of Their Growth. Empower Them To Solve Problems And Generate Ideas. Watch Them Grow!

If Two People Have The Same Opinion, One Is Unnecessary. ... I Don't Want To Talk, To Communicate, With Someone Who Agrees With Me; I Want To Communicate With You Because You See It Differently. I Value That Difference.

Strength Lies In Differences, Not In Similarities

The Struggle Comes When We Sense A Gap Between The Clock And The Compass - When What We Do Doesn't Contribute To What Is Most Important In Our Lives.

It's A Fact That More People Watch Television And Get Their Information That Way Than Read Books. I Find New Technology And New Ways Of Communication Very Exciting And Would Like To Do More In This Field.

Effective Communication Is Built On The Cement Of Trust. And Trust Is Based On Trustworthiness, Not Politics.

Trustworthiness

When We Pick Up One End Of The Stick, We Pick Up The Other.

If You Want To Have A More Pleasant, Cooperative Teenager, Be A More Understanding, Empathic, Consistent, Loving Parent. If You Want To Have More Freedom, More Latitude In Your Job, Be A More Responsible, A More Helpful, A More Contributing Employee.

The Environment You Fashion Out Of Your Thoughts, Your Beliefs, Your Ideals, Your Philosophy Is The Only Climate You Will Ever Live In. The Key Is In Not Spending Time, But In Investing It.

We're Often So Busy Cutting Through The Undergrowth We Don't Even Realise We're In The Wrong Jungle.

Security Represents Your Sense Of Worth, Your Identity, Your Emotional Anchorage, Your Self-esteem, Your Basic Personal Strength Or Lack Of It.

A Long, Healthy, And Happy Life Is The Result Of Making Contributions, Of Having Meaningful Projects That Are Personally Exciting And Contribute To And Bless The Lives Of Others.

We Simply Assume That The Way We See Things Is The Way They Really Are Or The Way They Should Be. And Our Attitudes And Behaviors Grow Out Of These Assumptions.

Being Proactive Is More Than Taking Initiative. It Is Recognizing That We Are Responsible For Our Own Choices And Have The Freedom To Choose Based On Principles And Values Rather Than On Moods Or Condition. Proactive People Are Agents Of Change And Choose Not To Be Victims, To Be Reactive, Or To Blame Others.

Leadership Without Mutual Trust Is A Contradiction In Terms.

To Judge Someone Before Understanding That Person Is A Form Of Human Rejection And Feeds Upon Itself. It Intensifies Personal Insecurities, Necessitating More Judgment (prejudice) And Less Understanding. The Processes Continue In This Vicious Cycle.

To Judge Individuals Before Understanding Them Is A Form Of Human Rejection And Feeds Upon Itself.

The Only Thing That Endures Over Time Is The 'law Of The Farm.' You Must Prepare The Ground, Plant The Seed, Cultivate, And Water If You Expect To Reap The Harvest.

Private Victory Precedes Public Victory. Algebra Comes Before Calculus.

I Believe That There Are Parts To Human Nature That Cannot Be Reached By Either Legislation Or Education, But Require The Power Of God To Deal With.

...people Have Character Strength But They Lack Communication Skills, And That Undoubtedly Affects The Quality Of Relationships As Well.

The Enemy Of The "best" Is Often The "good."

Priorities In Life

The Fire Inside People Is Like A Match; The Way To Ignite That Flame Is Initially Through Friction, Then Other Matches Are Lit Through Warmth.

Interdependence Is A Higher Value Than Independence

The More Authentic You Become, The More Genuine In Your Expression, Particularly Regarding Personal Experiences And Even Self-doubts, The More People Can Relate To Your Expression And The Safer It Makes Them Feel To Express Themselves. That Expression, In Turn, Feeds On The Other Person's Spirit, And Genuine Creative Empathy Takes Place, Producing New Insights And Learnings And A Sense Of Excitement And Adventure That Keeps The Process Going.

We Are Not Animals. We Are Not A Product Of What Has Happened To Us In Our Past. We Have The Power Of Choice.

People Are Your Most Valuable Asset. Only People Can Be Made To Appreciate In Value.

Empathy Takes Time, And Efficiency Is For Things, Not People.

We Value The Clock For Its Speed And Efficiency. The Clock Has Its Place, Efficiency Has Its Place, After Effectiveness. The Symbol Of Effectiveness Is The Compass A Sense Of Direction, Purpose, Vision, Perspective, And Balance. But The Empowerment Process Itself Is Not Efficient.

People Simply Feel Better About Themselves When They’re Good At Something.

Without Exception, Empathy Is Always Appropriate.

Character Grows In The Soil Of Experience With The Fertilization Of Example, The Moisture Of Ambition, And The Sunshine Of Satisfaction. Character Cannot Be Purchased, Bargained For, Inherited, Rented Or Imported From Afar. It Must Be Home-grown. Purely Intellectual Development Without Commensurate Internal Character Development Makes As Much Sense As Putting A High-powered Sports Car In The Hands Of A Teenager Who Is High On Drugs. Yet All Too Often In The Academic World, That's Exactly What We Do By Not Focusing On The Character Development Of Young People.

Management Is Formal Authority Given From Above. Leadership Is Moral Authority Given From Below And All Around.

You Have To Decide What Your Highest Priorities Are And Have The Courage—pleasantly, Smilingly, Nonapologetically, To Say “no” To Other Things. And The Way You Do That Is By Having A Bigger “yes” Burning Inside. The Enemy Of The “best” Is Often The “good.

There's Strong Data That, Within Companies, The No. 1 Reason For Ethical Violations Is The Pressure To Meet Expectations, Sometimes Unrealistic Expectations.

If There Is No Gardener There Is No Garden.

Management Is Efficiency In Climbing The Ladder Of Success

Instead, I Have An Abundance Mentality: When People Are Genuinely Happy At The Successes Of Others, The Pie Gets Larger.

Efficient Management Without Effective Leadership Is, As One Individual Phrased, It, "like Straightening Deck Chairs On The Titanic".

People And Organizations Don't Grow Much Without Delegation And Completed Staff Work Because They Are Confined To The Capacities Of The Boss And Reflect Both Personal Strengths And Weaknesses

Don't Prioritize Your Schedule, Schedule Those Priorities.

...to Learn And Not To Do Is Really Not To Learn. To Know And Not To Do Is Really Not To Know.

It's Not Enough To Have Values Without Vision ; You Want To Be Good, But You Want To Be Good For Something. On The Other Hand, Vision Without Values Can Create A Hitler . An Empowering Mission Statement Deals With Both Character And Competence; What You Want To Be And What You Want To Do In Your Life.

My Temptation Is Emotional, And Resisting Will Further My Needed Weight Loss And Strengthen My Character. Furthermore, Nothing Tastes As Good As Thin Feels.

The Power Of Transcendent Vision Is Greater Than The Power Of The Scripting Deep Inside The Human Personality And It Subordinates It [the Scripting], Submerges It, Until The Whole Personality Is Reorganized In The Accomplishment Of That Vision.

If My Sense Of Security Lies In My Reputation Or In The Things I Have, My Life Will Be In A Constant State Of Threat And Jeopardy-a Fear That These Possessions May Be Lost, Stolen, Or Devalued. If I'm In The Presence Of Someone Of Greater Net Worth, Fame, Or Status, I Feel Inferior. If I'm In The Presence Of Someone Of Lesser Net Worth, Fame Or Status, I Feel Superior. My Sense Of Self-worth Constantly Fluctu-ates. I Don't Have Any Sense Of Constancy, Anchorage, Or Persistent Selfhood. I Am Constantly Trying To Protect And Insure My Assets, Properties, Securities, Position, Or Reputation.

Frustration Is A Function Of Our Expectations.

I See Myself Living By Correct Principles And Accomplishing Worthy Purposes. One Of My Favorite Quotes Is, "the Greatest Battles Of Life Are Fought Out Every Day In The Silent Chambers Of One's Own Soul." (david O. Mckay).

"if I Make Deposits Into An Emotional Bank Account With You Through Courtesy, Kindness, Honesty, And Keeping My Commitments To You, I Build Up A Reserve. Your Trust Toward Me Becomes Higher, And I Can Call Upon That Trust Many Times If I Need To. I Can Even Make Mistakes And That Trust Level, That Emotional Reserve, Will Compensate For It. My Communication May Not Be Clear, But You'll Get My Meaning Anyway. You Won't Make Me "an Offender For A Word." When The Trust Account Is High, Communication Is Easy, Instant, And Effective."

The Reflection Of The Current Social Paradigm Tells Us We Are Largely Determined By Conditioning And Conditions.

The Ability To Establish, Grow, Extend, And Restore Trust Is The Key Professional And Personal Competency Of Our Time.

Each Of Us Guard A Gate Of Change That Can Only Be Opened From The Inside.

Emotional Appeal

When Two People In A Marriage Are More Concerned About Getting The Golden Eggs, The Benefits, Than They Are In Preserving The Relationship That Makes Them Possible, They Often Become Insensitive And Inconsiderate, Neglecting The Little Kindnesses And Courtesies So Important To A Deep Relationship. They Begin To Use Control Levers To Manipulate Each Other, To Focus On Their Own Needs, To Justify Their Own Position And Look For Evidence To Show The Wrongness Of The Other Person. The Love, The Richness, The Softness And Spontaneity Begin To Deteriorate.

The Process Of Building Trust Is An Interesting One, But It Begins With Yourself, With What I Call Self Trust, And With Your Own Credibility, Your Own Trustworthiness. If You Think About It, It's Hard To Establish Trust With Others If You Can't Trust Yourself.

Love Is A Verb. Love – The Feeling – Is The Fruit Of Love, The Verb. So Love Her. Sacrifice. Listen To Her. Empathize. Appreciate. Affirm Her.

As People Enable Themselves To Achieve One Or Two Goals For The Year That Are Most Meaningful, They Will Find Power, Peace Of Mind, And Confidence In Their Abilities Because They Have Achieved What They Set Out To Accomplish. Your Commitment To Achieving What Matters Most Will Become The Foundation For Tremendous Accomplishments And Contributions. You Will Become The Change You Seek To Make.

People Who Exercise Their Embryonic Freedom Day After Day, Little By Little, Expand That Freedom. People Who Do Not Will Find That It Withers Until They Are Literally 'being Lived.' They Are Acting Out Scripts Written By Parents, Associates, And Society.

Success In One Role Can't Justify Failure In Another.

How Does Humility Manifest Itself In Leadership And In Life? A Humble Person Is More Concerned About What Is Right Than About Being Right, About Acting On Good Ideas Than Having The Ideas, About Embracing New Truth Than Defending Outdated Position, About Building The Team Than Exalting Self, About Recognizing Contribution Than Being Recognized For Making It.

We Could Not Have Gotten Where We Are Without Coming The Way We Came.

Nothing Is More Exciting And Bonding In Relationships Than Creating Together.

Nothing Tastes As Good As Thin Feels.

Keeping A Personal Journal A Daily In-depth Analysis And Evaluation Of Your Experiences Is A High-leverage Activity That Increases Self-awareness And Enhances All The Endowments And The Synergy Among Them.

Self-awareness Is Our Capacity To Stand Apart From Ourselves And Examine Our Thinking, Our Motives, Our History, Our Scripts, Our Actions, And Our Habits And Tendencies.

It's Not That We Ignore Our Weaknesses; Rather, We Make Our Weaknesses Irrelevant By Working Effectively With Others So That We Compensate For Our Weaknesses Through Their Strengths And They Compensate For Their Weaknesses Through Our Strengths.

The Key To The Many Is Often The One; It Is How You Regard And Talk About The One In That One's Absence Or Presence That Communicates To The Many How You Would Regard And Talk About Them In Their Presence Or Absence.

Whether Or Not We Belong To A Church Or Service Organization Or Have A Job That Provides Meaningful Service Opportunities, Not A Day Goes By That We Can't At Least Serve One Other Human Being By Making Deposits Of Unconditional Love.

Unconditional Love

Seek To Understand Before You Seek To Be Understood.

When Your Happiness Comes Primarily From The Happiness Of Others, You Know You Have Moved From A 'me' Experience To A 'we' Experience. And The Whole Problem-solving And Opportunity-seizing Process Changes.

Compliance Does Not Foster Innovation, Trust Does. You Can't Sustain Long-term Innovation, For Example, In A Climate Of Distrust.

The Essence Of Synergy Is To Value Differences-to Respect Them, To Build On Strengths, To Compensate For Weaknesses

Be Proactive. Ask Yourself, "are My Actions Based On Self-chosen Values Or On My Moods, Feelings And Circumstances?"

Trust Is A Powerful Accelerator To Performance And When Trust Goes Up, Speed Also Goes Up While Cost Comes Down - Producing What We Call A Trust Dividend.

If You Can Hire People Whose Passion Intersects With The Job, They Won't Require Any Supervision At All. They Will Manage Themselves Better Than Anyone Could Ever Manage Them. Their Fire Comes From Within, Not From Without. Their Motivation Is Internal, Not External.

I Think The Most Significant Work We'll Do In Our Whole Life, In Our Whole World Is Done Within The Four Walls Of Our Home.

Consult The Wisdom Of Your Heart As Well As Your Mind.

One Of The Most Important Ways To Manifest Integrity Is To Be Loyal To Those Who Are Not Present. In Doing So, We Build The Trust Of Those Who Are Present.

I Won't Take Time To Repeat All The Obvious Benefits Of Physical Exercise But Will Only Underscore The Well-attested Fact That A Program Of Regular Exercise Increases One's Efficiency In Every Facet Of Life, Including The Depth And Restfulness Of Sleep. And The Time Taken Can Be Minimal; Just A Few Minutes Of Calisthenics And Running In Place In One's Room Or Jogging Around The Yard Or Block Is Often Sufficient. Exercising Doesn't Take Time. It Saves Time. Still, Few Consistently Do It.

Synergy Is Everywhere In Nature. If You Plant Two Plants Close Together, The Roots Commingle And Improve The Quality Of The Soil So That Both Plants Will Grow Better Than If They Were Separated. If You Put Two Pieces Of Wood Together, They Will Hold Much More Than The Total Weight Held By Each Separately. The Whole Is Greater Than The Sum Of Its Parts. One Plus One Equals Three Or More.

Feedback Often Tells You More About The Person Who Is Giving It Than About You.

When People Seriously Undertake To Identify What Really Matters Most To Them In Their Lives, What They Really Want To Be And Do, They Become Very Reverent. They Start To Think In Larger Terms Than Today And Tomorrow.

Be Part Of The Solution, Not Part Of The Problem.

In The Space Between Stimulus (what Happens) And How We Respond, Lies Our Freedom To Choose. Ultimately, This Power To Choose Is What Defines Us As Human Beings. We May Have Limited Choices But We Can Always Choose. We Can Choose Our Thoughts, Emotions, Moods, Our Words, Our Actions; We Can Choose Our Values And Live By Principles. It Is The Choice Of Acting Or Being Acted Upon.

Whether You're On A Sports Team, In An Office Or A Member Of A Family, If You Can't Trust One Another There's Going To Be Trouble.

Contrary To What Most People Believe, Trust Is Not Some Soft, Illusive Quality That You Either Have Or You Don't; Rather, Trust Is A Pragmatic, Tangible, Actionable Asset That You Can Create.

Consequences Are Governed By Principles, And Behavior Is Governed By Values; Therefore, Value Principles!

..people Are Working Harder Than Ever, But Because They Lack Clarity And Vision, They Aren’t Getting Very Far. They, In Essence, Are Pushing A Rope...with All Of Their Might.

Begin Each Day With The Blueprint Of My Deepest Values Firmly In Mind Then When Challenges Come, Make Decisions Based On Those Values.

You Can't Talk Your Way Out Of A Problem You Behaved Your Way Into!

Interpersonal Skills

The First Principle Of Ethical Power Is Purpose. By Purpose, I Don't Mean Your Objective Or Intention-something Toward Which You Are Always Striving. Purpose Is Something Bigger. It Is The Picture You Have Of Yourself-the Kind Of Person You Want To Be Or The Kind Of Life You Want To Lead.

Patience Is Emotional Diligence.

The Ability To Subordinate An Impulse To A Value Is The Essence Of The Proactive Person. Reactive People Are Driven By Feelings, By Circumstances, By Conditions, By Their Environment. Proactive People Are Driven By Values - Carefully Thought About, Selected And Internalized Values.

Most People Say Their Main Fault Is A Lack Of Discipline. On Deeper Thought, I Believe This Is Not The Case. The Basic Problem Is That Their Priorities Have Not Become Deeply Planted In Their Hearts And Minds.

Be Sure That, As You Scramble Up The Ladder Of Success, It Is Leaning Against The Right Building.

We Hear A Lot About Identity Theft When Someone Takes Your Wallet And Pretends To Be You And Uses Your Credit Cards. But The More Serious Identity Theft Is To Get Swallowed Up In Other People's Definition Of You.

The Principle Of Fasting Is Taught In Almost All Major World Religions As A Means Of Developing A Higher Level Of Self-mastery And Self-control, And Also A Deeper Awareness Of How Really Dependent We Are.

Unless People Feel That They Are Accepted And That They Have A Right To Express Their Feelings Without Fear Of Embarrassment Or Ridicule, All They Will Do Is React And Rebel And Struggle For Their Identity.

Everyone Chooses One Of Two Roads In Life - The Old And The Young, The Rich And The Poor, Men And Women Alike. One Is The Broad, Well-traveled Road To Mediocrity, The Other Road To Greatness And Meaning.

Ineffective People Live Day After Day With Unused Potential. They Experience Synergy Only In Small, Peripheral Ways In Their Lives. But Creative Experiences Can Be Produced Regularly, Consistently, Almost Daily In People's Lives. It Requires Enormous Personal Security And Openness And A Spirit Of Adventure.

Response-ability Is The Ability To Choose Our Response To Any Circumstance Or Condition.

As You Care Less About What People Think Of You, You Will Care More About What Others Think Of Themselves.

To Retain Those Who Are Present, Be Loyal To Those Who Are Absent.

Interpersonal Skills

Actually I Did Not Invent The Seven Habits, They Are Universal Principles And Most Of What I Wrote About Is Just Common Sense. I Am Embarrassed When People Talk About The Covey Habits, And Dislike The Idea Of Being Some Sort Of Guru.

Trust Is The Highest Form Of Human Motivation.

Moral Authority Comes From Following Universal And Timeless Principles Like Honesty, Integrity, Treating People With Respect.

In Many Situations Involving Service Recovery - The Problem Itself Became The Catalyst For The Creation Of Even Greater Trust As The Companies Took The Issues Head-on And Worked Through The Difficult Problem In A Way That Restored Confidence.

You May Be Good, But What Are You Good For? You've Got To Be Good For Something. You've Got To Be About Some Project, Some Task That Requires You To Be Humble And Obedient To The Universal Principles Of Service. You've Got To Live A Life Of Complete And Total Integrity In Order To Give This Kind Of Service. This Integrity Enables You To Love Other People Unconditionally, To Be Courageous And Kind At The Same Time, Because You Have Integratedness Inside Your Own Soul.

Spiritual Intelligence Represents Our Drive For Meaning And Connection With The Infinite.

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