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Strategic Planning Is The Continuous Process Of Making Present Entrepreneurial (risk-taking) Decisions Systematically And With The Greatest Knowledge Of Their Futurity; Organizing Systematically The Efforts Needed To Carry Out These Decisions; And Measuring The Results Of These Decisions Against The Expectations Through Organized, Systematic Feedback.
-Peter Drucker
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Strategic Planning Is The

Peter Drucker
Strategic Planning Is The Continuous Process Of Making Present Entrepreneurial (risk-taking) Decisions Systematically And With The Greatest Knowledge Of Their Futurity; Organizing Systematically The Efforts Needed To Carry Out These Decisions; And Measuring The Results Of These Decisions Against The Expectations Through Organized, Systematic Feedback.
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Topic
Expectations
Effort
Decision
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[entrepreneurship] Is By No Means Hunch Or Gamble. But It Also Is Not Precisely Science. Rather, It Is Judgment.
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Knowledge People And Service People Learn The Most When They Teach .
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"the Area In Which The Executive First Encounters The Challenge Of Strength Is In Staffing. The Effective Executive Fills Positions And Promotes On The Basis Of What A Man Can Do. He Does Not Make Staffing Decisions To Minimize Weaknesses But To Maximize Strength."
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Most Of What You Hear About Entrepreneurshi P Is All Wrong. It's Not Magic; It's Not Mysterious; And It Has Nothing To Do With Genes. It's A Discipline And, Like Any Discipline, It Can Be Learned.
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One Of The Great Movements In My Lifetime Among Educated People Is The Need To Commit Themselves To Action. Most People Are Not Satisfied With Giving Money; We Also Feel We Need To Work.
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Society, Community, Family Are All Conserving Institutions. They Try To Maintain Stability And To Prevent, Or At Least Slow Down, Change. But The Organization Of The Post-capitalist Society Of Organizations Is A Destabilizer. Because Its Function Is To Put Knowledge To Work - On Tools, Processes, And Products; On Work; On Knowledge Itself - It Must Be Organized For Constant Change.
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The Effective Executive Knows That It Is Easier To Raise The Performance Of One Leader Than It Is To Raise The Performance Of A Whole Mass. She Therefore Makes Sure She Puts Into The Leadership Position, Into The Standard-setting, The Performance-making Position The Person Who Has The Strength To Do The Outstanding Pacesetting Job. This Always Requires Focus On The One Strength Of A Person And Dismissal Of Weaknesses As Irrelevant Unless They Hamper The Full Deployment Of The Available Strength.
Leadership
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"plastic Moments" Are Those Periods That Overlap When The Old Has Gone But The New Has Not Yet Arrived And When The Course Of History Is More Open To Being Shaped And Steered Than Any Other Time.
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Capital Formation Is Shifting From The Entrepreneur Who Invests In The Future To The Pension Trustee Who Invests In The Past.
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Strategic Management Is Not A Box Of Tricks Or A Bundle Of Techniques. It Is Analytical Thinking And Commitment Of Resources To Action. But Quantification Alone Is Not Planning. Some Of The Most Important Issues In Strategic Management Cannot Be Quantified At All.
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Management And Entrepreneurship Are Only Two Different Dimensions Of The Same Task. An Entrepreneur Who Does Not Learn How To Manage Will Not Last Long. A Management That Does Not Learn To Innovate Will Not Last Long.
Two
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Meetings Are By Definition A Concession To Deficient Organization. For One Either Meets Or One Works.
Business
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Meetings Are A Symptom Of Bad Organization. The Fewer Meetings The Better.
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The Subordinate's Job Is Not To Reform Or Reeducate The Boss, Not To Make Him Conform To What The Business Schools Or The Management Book Say Bosses Should Be Like. It Is To Enable A Particular Boss To Perform As A Unique Individual.
Jobs
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More Business Decisions Occur Over Lunch And Dinner Than At Any Other Time, Yet No Mba Courses Are Given On The Subject.
Business
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But Innovation Is More Than A New Method. It Is A New View Of The Universe, As One Of Risk Rather Than Of Chance Or Of Certainty. It Is A New View Of Man's Role In The Universe; He Creates Order By Taking Risks. And This Means That Innovation, Rather Than Being An Assertion Of Human Power, Is An Acceptance Of Human Responsibility.
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No Financial Man Will Ever Understand Business Because Financial People Think A Company Makes Money. A Company Makes Shoes, And No Financial Man Understands That. They Think Money Is Real. Shoes Are Real.
Real
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Of All The Decisions An Executive Makes, None Is As Important As The Decisions About People, Because They Determine The Performance Capacity Of The Organization.
Organization
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Innovation Is The Specific Instrument Of Entrepreneurship. The Act That Endows Resources With A New Capacity To Create Wealth.
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The Welfare State, Which Begun In Imperial Germany For The Truly Indigent And Disabled, Has Now Become "everybody's Entitlement" And An Increasing Burden On Those Who Produce.
Germany
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The Final Test Of Greatness In A Ceo Is How Well He Chooses A Successor And Whether He Can Step Aside And Let The Successor Run The Company.
Running
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Fascism Is The Result Of The Collapse Of Europe's Spiritual And Social Order... Catastrophes Broke Through The Everyday Routine Which Makes Men Accept Existing Forms, Institutions And Tenets As Unalterable Natural Laws. They Suddenly Exposed The Vacuum Behind The Facade Of Society.
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[management] Has Authority Only As Long As It Performs.
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There Is Nothing So Useless As Doing Efficiently That Which Should Not Be Done At All.
Inspirational
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The Arts Alone Give Direct Access To Experience. To Eliminate Them From Education - Or Worse, To Tolerate Them As Cultural Ornaments - Is Antieducational Obscurantism. It Is Foisted On Us By The Pedants And Snobs Of Hellenistic Greece Who Considered Artistic Performance Fit Only For Slaves.
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Marketing And Innovation Produce Results; All The Rest Are Costs.
Innovation
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Cost
I Have No Interest In Celebrities. If All The Superrich Disappeared, The World Economy Would Not Even Notice. The Superrich Are Irrelevant To The Economy.
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Listening (the First Competence Of Leadership) Is Not A Skill, It Is A Discipline. All You Have To Do Is Keep Your Mouth Shut.
Skills
Discipline
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It Does Not Matter Whether The Worker Wants Responsibility Or Not, ...the Enterprise Must Demand It Of Him.
Responsibility
Doe
Demand
Providing More Desirable Products, Services, And Customer Experiences Is Vital To The Continued Existence Of Any Business. And That Is Innovation.
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Knowledge Applied Is Productivity.
Productivity
An Organization Which Just Perpetuates Today's Level Of Vision, Excellence, And Accomplishment Has Lost The Capacity To Adapt.
Organization
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You Can't Manage Knowledge.knowledge Is Between Two Ears And Only Between Two Ears.
Learning
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Ideas Are Somewhat Like Babies - They Are Born Small, Immature, And Shapeless. They Are Promise Rather Than Fulfillment. In The Innovative Company Executives Do Not Say, "this Is A Damn-fool Idea." Instead They Ask, "what Would Be Needed To Make This Embryonic, Half-baked, Foolish Idea Into Something That Makes Sense, That Is An Opportunity For Us?"
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An Established Company Which, In An Age Demanding Innovation, Is Not Able To Innovation, Is Doomed To Decline And Extinction.
Creativity
Innovation
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Every Enterprise Is Learning And Teaching Institution. Training And Development Must Be Built Into It On All Levels, Training And Development That Never Stop.
Teaching
Training
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Too Many Leaders Try To Do A Little Bit Of 25 Things And Get Nothing Done. They Are Very Popular Because They Always Say Yes. But They Get Nothing Done.
Leader
Trying
Done
The Race For Quality Has No Finish Line - So Technically, It's More Like A Death March. Efficiency Is Doing Things Right; Effectiveness Is Doing The Right Things.
Race
Effectiveness
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In A Rural Society Communities Are "given" For The Individual. Community Is A Fact, Whether Family Or Religion, Social Class Or Caste.
Class
Community
Religion
Far Too Much Reorganization Goes On All The Time. Organizitis Is Like A Spastic Colon.
Reorganization
Goes On
Too Much
I Find More And More Executives Less And Less Well Informed About The Outside World, If Only Because They Believe That The Data On The Computer Printouts Are Ipso Facto Information.
Believe
Data
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The Problem In My Life And Other People's Lives Is Not The Absence Of Knowing What To Do But The Absence Of Doing It.
Knowing
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Action
As To The Idea That Advertising Motivates People, Remember The Edsel.
Business
Ideas
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Checking The Results Of A Decision Against Its Expectations Shows Executives What Their Strengths Are, Where They Need To Improve, And Where They Lack Knowledge Or Information.
Strength
Wise
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The Better A Man Is The More Mistakes Will He Make – For The More New Things He Will Try.
Mistake
Failure
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Every Single Social And Global Issue Of Our Day Is A Business Opportunity In Disguise.
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Management Is Not Being Brilliant. Management Is Being Conscientious.
Management
Brilliant
The Most Important Decisions In Organizations Are People Decisions, And Yet Only The Military, And Only Recently, Has Begun To Ask, "if We Assign This General To Lead This Base, What Do We Expect Him To Accomplish?"
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No Organization Can Depend On Genius; The Supply Is Always Scarce And Unreliable. It Is The Test Of An Organization To Make Ordinary People Perform Better Than They Seem Capable Of, To Bring Out Whatever Strength There Is In Its Members, And To Use Each Person's Strength To Help All The Other Members Perform.
Strength
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Keep Your Eye On The Task, Not On Yourself. The Task Matters, And You Are A Servant
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Matter
Top Management As A Function And As A Structure Was First Developed By Georg Von Siemens (1839-1901) In Germany Between 1870 And 1880, When He Designed And Built The Deutsche Bank And Made It, Within A Very Few Years, Into Continental Europe's Leading And Most Dynamic Financial Institution.
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There Is No Reason To Believe That The People Who Staff The Managerial And Professional Positions In Our Service Institutions Are Any Less Qualified, Any Less Competent Or Honest, Or Any Less Hard-working Than The Men Who Manage Businesses. Conversely, There Is No Reason To Believe That Business Managers, Put In Control Of Service Institutions, Would Do Better Than The 'bureaucrats'. Indeed, We Know That They Immediately Become Bureaucrats Themselves.
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Few Relationships Are As Critical To The Business Enterprise As The Relationship To The Government. Managers Have Responsibility For This Relationship As Part Of Their Responsibility To The Enterprise Itself. It Is An Area Of Social Impact Of The Business. To A Large Extent The Relationship To Government Results From What Businesses Do Or Fail To Do.
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Lobbyists
The Most Valuable Assets Of A 20th-century Company Were Its Production Equipment. The Most Valuable Assets Of A 21st-century Institution, Whether Business Or Nonbusiness, Will Be Its Knowledge, Workers, And Their Productivity.
Knowledge Workers
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Adequacy Is The Enemy Of Excellence.
Enemy
Excellence
Adequacy
Every Organization Must Be Prepared To Abandon Everything It Does To Survive In The Future.
Leadership
Organization
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No Institution Can Possibly Survive If It Needs Geniuses Or Supermen To Manage It. It Must Be Organized In Such A Way As To Be Able To Get Along Under A Leadership Composed Of Average Human Beings.
Leadership
Average
Needs
The Three Most Charismatic Leaders In This Century Inflicted More Suffering On The Human Race Than Almost Any Trio In History: Hitler, Stalin, And Mao. What Matters Is Not The Leader's Charisma. What Matters Is The Leader's Mission.
What Matters
Race
Leader
Nobody Can Predict The Future; The Idea Is To Have A Firm Grasp Of The Present.
Ideas
Firm
If You're Not Living Life On The Edge, You're Taking Up Too Much Space. The Best Way To Predict The Future Is To Create It.
Live Life
Space
Too Much
One Does Not "manage" People. The Task Is To Lead People.
People
Doe
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Almost Everybody Today Believes That Nothing In Economic History Has Ever Moved As Fast As, Or Had A Greater Impact Than, The Information Revolution. But The Industrial Revolution Moved At Least As Fast In The Same Time Span, And Had Probably An Equal Impact If Not A Greater One.
Change
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The Moment People Talk Of "implementing" Instead Of "doing," And Of "finalizing" Instead Of "finishing," The Organization Is Already Running A Fever.
Running
Organization
People
The Ultimate Resource In Economic Development Is People. It Is People, Not Capital Or Raw Materials That Develop An Economy.
People
Raw Materials
Development
The Single Most Important Thing To Remember About Any Enterprise Is That There Are No Results Inside Its Walls. The Result Of A Business Is A Satisfied Customer.
Inspirational
Wall
Educational
The Customer Rarely Buys What The Business Thinks It Sells Him.
Thinking
Selling
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Leaders Grow; They Are Not Made.
Leadership
Leader
Made
Knowledge Has Become The Key Resource Of The World Economy.
Keys
World
Economy
We Always Remember Best The Irrelevant.
Remember
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We Can't Make People Better By Trying To Eliminate Their Weaknesses, But We Can Help Then Perform Better By Building On Their Strengths.
People
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True Marketing Starts...with The Customer, His Demographics, His Realities, His Needs, His Values. It Does Not Ask, "what Do We Want To Sell?" It Asks, "what Does The Customer Want To Buy?"
Reality
Marketing
Doe
A Management Decision Is Irresponsible If It Risks Disaster This Year For The Sake Of A Grandiose Future.
Years
Decision
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The Success And Ultimately The Survival Of Every Business, Large Or Small, Depends In The Last Analysis On Its Ability To Develop People. This Ability Is Not Measured By Any Of Our Conventional Yardsticks Of Economic Success; Yet, Is The Final Measurement.
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People
The Computer, Being A Mechanical Moron, Can Handle Only Quantifiable Data.
Data
Computer
Moron
Every Time You Do Something That Is Important, Write Down What You Expect Will Happen.
Writing
Important
Happens
Teaching 23-year-olds In An Mba Programme Strikes Me As Largely A Waste Of Time. They Lack The Background Of Experience. You Can Teach Them Skills - Accounting And What Have You - But You Can't Teach Them Management.
Teaching
Years
Mba
Time Is The Scarcest Resource And Unless It Is Managed Nothing Else Can Be Managed.
Life
Wise
Time
Successful Leaders Don't Start Out Asking, 'what Do I Want To Do?' They Ask, 'what Needs To Be Done?' Then They Ask, 'of Those Things That Would Make A Difference, Which Are Right For Me?'
Successful
Differences
Leader
What People In Business Think They Know About The Customer And Market Is Likely To Be More Wrong Than Right...the Customer Rarely Buys What The Business Thinks It Sells Him.
Thinking
People
Knows
Communism Is Evil. Its Driving Forces Are The Deadly Sins Of Envy And Hatred.
Evil
Envy
Hatred
The Honest Work Of Yesterday Has Lost Its Social Status, Its Social Esteem.
Work
Yesterday
Society
Successful People Know They Need To Get Many Things Done-and Done Effectively. Therefore, They Concentrate Their Time And Energy On Doing One Thing At A Time-and On Doing First Things Firs.
Successful
People
Energy
Replace Your Pursuit Of Success With The Pursuit Of Contribution.
Pursuit
Contribution
Quality Of Character Doesn't Make A Leader, But The Lack Of It Flaws The Entire Process.
Character
Leader
Quality
Innovation Opportunities Do Not Come With The Tempest But With The Rustling Of The Breeze.
Opportunity
Innovation
Tempest
You Must Accept That If The Computer Is A Tool, It Is The Job Of Tool User To Know What To Use It For.
Jobs
Tools
Use
No Business Can Do Everything. Even If It Has The Money, It Will Never Have Enough Good People. It Has To Set Priorities. The Worst Thing To Do Is A Little Bit Of Everything. This Makes Sure That Nothing Is Being Accomplished. It Is Better To Pick The Wrong Priority Than None At All.
People
Priorities
Littles
"value Added" Is A Meaningless Concept For A Retail Business , For A Bank, For A Life Insurance Company, And For Any Other Business Which Is Not Primarily Engaged In Manufacturing.
Retail
Insurance Companies
Company
There Are No Creeds In Mathematics.
Science
Mathematics
Creeds
Profit For A Company Is Like Oxygen For A Person. If You Don't Have Enough Of It, You're Out Of The Game. But If You Think Your Life Is About Breathing, You're Really Missing Something.
Thinking
Oxygen
Breathing
The Most Serious Mistakes Are Not Being Made As A Result Of Wrong Answers. The True Dangerous Thing Is Asking The Wrong Question.
Business
Mistake
Wrong Answers
Free Enterprise Cannot Be Justified As Being Good For Business. It Can Be Justified Only As Being Good For Society.
Justified
Be Good
Enterprise
Most People Think They Know What They Are Good At. They Are Usually Wrong... And Yet, A Person Can Perform Only From Strength.
Strength
Thinking
People
Time Is Totally Perishable And Cannot Be Stored. Yesterday's Time Is Gone Forever, And Will Never Come Back. Time Is Always In Short Supply. There Is No Substitute For Time. Everything Requires Time.
Time
Yesterday
Forever
A Manager's Task Is To Make The Strengths Of People Effective And Their Weakness Irrelevant - And That Applies Fully As Much To The Manager's Boss As It Applies To The Manager's Subordinates.
People
Boss
Risk
In A Few Hundred Years, When The History Of Our Time Will Be Written From A Long-term Perspective, It Is Likely That The Most Important Event Historians Will See Is Not Technology, Not The Internet, Not E-commerce. It Is An Unprecedented Change In The Human Condition. For The First Time - Literally - Substantial And Rapidly Growing Numbers Of People Have Choices. For The First Time, They Will Have To Manage Themselves. And Society Is Totally Unprepared For It.
Technology
Important Events
Numbers
Management Means, In The Last Analysis, The Substitution Of Thought For Brawn And Muscle, Of Knowledge For Folkways And Superstition, And Of Cooperation For Force. It Means The Substitution Of Responsibility For Obedience To Rank, And Of Authority Of Performance For The Authority Of Rank.
Leadership
Knowledge
Mean
The Only Definition Of A Leader Is Someone Who Has Followers.
Leader
Followers
Definitions
Look Upon Every Obstacle As Part Payment Towards Your Success.
Looks
Obstacles
Look Up
As A Manager You're Paid To Be Uncomfortable. If You're Comfortable, It's A Sure Sign You're Doing Things Wrong.
Uncomfortable
Paid
Managers
One Cannot Hire A Hand; The Whole Man Always Comes With It.
Men
Hands
Whole
The Basic Economic Resource - The Means Of Production - Is No Longer Capital, Nor Natural Resources, Nor Labor. It Is And Will Be Knowledge.
Knowledge
Mean
Learning
The Knowledge We Now Consider Knowledge Proves Itself In Action. What We Now Mean By Knowledge Is Information Effective In Action, Information Focused On Results. Results Are Outside The Person, In Society And Economy, Or In The Advancement Of Knowledge Itself. To Accomplish Anything This Knowledge Has To Be Highly Specialized.
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Focus
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Effective Organizations Put People In Jobs In Which They Can Do The Most Good. They Place People -- And Allow People To Place Themselves -- According To Their Strengths.
Jobs
Organization
People
If War Production Should Remain The Only Way Out Of A Long-term Depression, Industrial Society Would Be Reduced To The Choice Between Suicide Through Total War Or Suicide Through Total Depression.
Suicide
War
Long
It Takes Far Less Energy To Move From First-rate Performance To Excellence Than It Does To Move From Incompetence To Mediocrity.
Moving
Excellence
Energy
Growth That Adds Volume Without Improving Productivity Is Fat. Growth That Diminishes Productivity Is Cancer.
Cancer
Growth
Add
The Manager Who Comes Up With The Right Solution To The Wrong Problem Is More Dangerous Than The Manager Who Comes Up With The Wrong Solution To The Right Problem.
Problem
Come Up
Dangerous
There Are Just Two Questions To Ask To Attain Success In Business: First, "what Business Am I In?" Second, "how's Business?"
Two
Business Success
Firsts
The Most Probable Assumption Is That No Currently Working 'business Theory' Will Be Valid 10 Years Hence.
Years
Assumption
Theory
Our Most Important Education System Is In The Employees' Own Organization.
Organization
Important
Employee
Profit Is Not A Cause But A Result-
Causes
Results
Profit
The Purpose Of A Business Is To Create A Customer.
Motivational
Business
Loyal Customers
Elephants Have A Hard Time Adapting. Cockroaches Outlive Everything.
Hard Times
Elephants
Cockroaches
I Have Been Saying For Many Years That We Are Using The Word 'guru' Only Because 'charlatan' Is Too Long To Fit Into A Headline.
Learning
Knowledge
Years
One Either Meets Or One Works.
I Think The Growth Industry Of The Future In This Country And The World Will Soon Be The Continuing Education Of Adults. ...i Think The Educated Person Of The Future Is Somebody Who Realizes The Need To Continue To Learn. That Is The New Definition And It Is Going To Change The World We Live In And Work In.
Country
Thinking
Growth
The Need To Manage Oneself Is Creating A Revolution In Human Affairs.
Creating
Needs
Revolution
That Knowledge Has Become The Resource, Rather Than A Resource, Is What Makes Our Society "post-capitalist.
Our Society
Resources
Capitalist
The Leader Sees Leadership As Responsibility Rather Than As Rank And Privilege.
Leadership
Responsibility
Ranking
A Person Can Perform Only From Strength. One Cannot Build Performance On Weakness, Let Alone On Something One Cannot Do At All.
Weakness
Performances
Persons
Everybody Has Accepted By Now That Change Is Unavoidable. But That Still Implies That Change Is Like Death And Taxes - It Should Be Postponed As Long As Possible And No Change Would Be Vastly Preferable. But In A Period Of Upheaval, Such As The One We Are Living In, Change Is The Norm.
Change
Long
Would Be
The Monomaniac Is Unlikely To Succeed. Most Leave Only Their Bleached Bones In The Roadless Desert. But The Rest Of Us, With Our Multiple Interests Instead Of A Single Mission, Are Certain To Fail And Have No Impact At All.
Impact
Desert
Succeed
Technology Is Not About Tools, It Deals With How Man Works.
Technology
Men
Tools
The Postwar [wwii] Gi Bill Of Rights - And The Enthusiastic Response To It On The Part Of America's Veterans - Signaled The Shift To The Knowledge Society. Future Historians May Consider It The Most Important Event Of The Twentieth Century. We Are Clearly In The Midst Of This Transformation; Indeed, If History Is Any Guide, It Will Not Be Completed Until 2010 Or 2020. But Already It Has Changed The Political, Economic And Moral Landscape Of The World.
Rights
Important Events
America
Few Companies That Installed Computers To Reduce The Employment Of Clerks Have Realized Their Expectations... They Now Need More, And More Expensive Clerks Even Though They Call Them 'operators' Or 'programmers.'
Expectations
Clerks
Needs
Wherever An Impact Can Be Eliminated By Dropping The Activity That Causes It, This Is Therefore The Best-indeed The Only Truly Good-solution.
Impact
Causes
Dropping
The Productivity Of Work Is Not The Responsibility Of The Worker But Of The Manager.
Wise
Business
Work
Results Is All That Separates One Company From Another.
Results
Company
[t]hroughout The Ages To Be Educated Meant To Be Unproductive.... Our Word "school" - And Its Equivalent In All European Languages - Derives From A Greek Word Meaning "leisure.
School
Greek
Age
Nobody In The World Is As Good At Making Decisions As The Japanese.
Decision
World
Making Decisions
The Fault Is In The System And Not In The Men.
Men
Faults
He Man
Business Has Only Two Basic Functions - Marketing And Innovation.
Success
Business
Creativity
The Enterprise That Does Not Innovate Ages And Declines. And In A Period Of Rapid Change Such As The Present, The Decline Will Be Fast.
Innovation
Growth
Age
Here I Am, Fifty-eight, And I Still Don't Know What I'm Going To Be When I Grow Up.
Growing Up
Eight
Here I Am
Brilliant Men Are Often Strikingly Ineffectual. They Fail To Realize That The Brilliant Insight Is Not By Itself Achievement. They Never Have Learned That Insights Become Effectiveness Only Through Hard Systematic Work.
Men
Effectiveness
Systematic
There Is An Unbroken Chain Of Opposition To The Introduction Of Economic Freedom And To The Capitalist Autonomy Of The Economic Sphere... In Every Case The Opposition Could Only Be Overcome - Peacefully Or By Force - Because Of The Promise Of Capitalism To Establish Equality... That This Promise Was An Illusion We All Know.
Promise
Overcoming
Unbroken
Never Underrate The Boss! The Boss May Look Illiterate. He May Look Stupid. But There Is No Risk At All In Overrating A Boss. If You Underrate Him He Will Bitterly Resent It Or Impute To You The Deficiency In Brains And Knowledge You Imputed To Him.
Stupid
Boss
Risk
Objectives Are Not Commands; They Are Commitments.
Commitment
Command
Objectives
Managing Innovation Will Increasingly Become A Challenge To Management, And Especially To Top Management, And A Touchstone Of Its Competence.
Top Management
Challenges
Innovation
The Only Industries That Function Well Are The Industries That Take Responsibility For Training. The Japanese, You Know, Assume That When You First Come To Work You Know Absolutely Nothing. School Isn't Preparation For Work And Never Was.
School
Responsibility
Preparation
Innovation Is The Specific Tool Of Entrepreneurs, The Means By Which They Exploit Change As An Opportunity For A Different Business Or A Different Service. It Is Capable Of Being Presented As A Discipline, Capable Of Being Learned, Capable Of Being Practiced. Entrepreneurs Need To Search Purposefully For The Sources Of Innovation, The Changes And Their Symptoms That Indicate Opportunities For Successful Innovation. And They Need To Know And To Apply The Principles Of Successful Innovation.
Success
Stress
Creativity
Knowledge Is Information That Changes Something Or Somebody - Either By Becoming Grounds For Actions, Or By Making An Individual (or An Institution) Capable Of Different Or More Effective Action.
Different
Information
Becoming
Although He Reputedly Hated The Label Of 'guru', Peter Drucker Was, By Any Standards, The Greatest Management Guru The World Has Yet Seen. In 1996, The Mckinsey Quarterly Journal Described Him As The 'the One Guru To Whom Other Gurus Kowtow' And Robert Heller Described Him As 'the Greatest Man In The History Of Management', Praise Indeed For A Man Who Described Himself As 'just An Old Journalist'.
Men
Labels
World
If Something Fails Despite Being Carefully Planned, Carefully Designed, And Conscientiously Executed, That Failure Often Bespeaks Underlying Change And, With It, Opportunity.
Opportunity
Failing
Despite
To Survive And Succeed, Every Organization Will Have To Turn Itself Into A Change Agent
Organization
Agents
Succeed
Organizationally What Is Required - And Evolving - Is Systems Management.
Management
Evolve
Business Purpose And Business Mission Are So Rarely Given Adequate Thought Is Perhaps The Most Important Cause Of Business Frustration And Failure.
Business
Frustration
Important
Company Cultures Are Like Country Cultures. Never Try To Change One. Try, Instead, To Work With What You've Got.
Change
Country
Trying
People In Any Organization, Including Bureaucrats And Politicians, Are Always Attached To The Obsolete; The Obsolescent; The Things That Should Have Worked But Didn't; The Things That Once Were Productive And No Longer Are.
Leadership
Should Have
Organization
There Are Two Types Of People In The Business Community: Those Who Produce Results And Those Who Give You Reasons Why They Didn't.
Two
People
Giving
The Greatest Challenge To Organizations Is The Balance Between Continuity And Change. You Need Both. At Different Times, The Balance Is Slightly More Over Here, Or Slightly More Over There, But You Need Both. And Balance Is Basically The Greatest Task In Leadership. Organizations Have To Have Continuity, And Yet If There Is Not Enough New Challenge, Not Enough Change, They Become Empty Bureaucracies, Awfully Fast.
Business
Organization
Challenges
A Business Enterprise Must Continue Beyond The Lifetime Of The Individual Or Of The Generation To Be Capable Of Producing Its Contributions To Economy And To Society.
Generations
Lifetime
Economy
People Who Need Certainty Are Unlikely To Make Good Entrepreneurs.
People
Entrepreneur
Needs
The Essence Of Management Is To Make Knowledge Productive.
Essence
Management
Productive
Profit Is Not The Explanation, Cause, Or Rationale Of Business Behavior And Business Decisions, But The Test Of Their Validity.
Decision
Tests
Causes
A Business Is Not Defined By Its Name, Statutes, Or Articles Of Incorporation. It Is Defined By The Business Mission. Only A Clear Definition Of The Mission And Purpose Of The Organization Makes Possible Clear And Realistic Business Objectives.
Names
Organization
Purpose
In The Modern Corporation The Decisive Power, That Of The Managers , Is Derived From No One But The Managers Themselves Controlled By Nobody And Nothing And Responsible To No One. It Is In The Most Literal Sense Unfounded, Unjustified, Uncontrolled And Irresponsible Power.
Corporations
Modern
Responsible
Don't Take On Things You Don't Believe In And That You Yourself Are Not Good At. Learn To Say No. Effective Leaders Match The Objective Needs Of Their Company With The Subjective Competencies. As A Result, They Get An Enormous Amount Of Things Done Fast.
Believe
Leader
Done
No Executive Has Ever Suffered Because His Subordinates Were Strong And Effective.
Inspirational
Leadership
Strong
Now That Knowledge Is Taking The Place Of Capital As The Driving Force In Organizations Worldwide, It Is All Too Easy To Confuse Data With Knowledge And Information Technology With Information.
Technology
Data
Organization
The Experience Of The Human Race Indicates Strongly That The Only Person In Abundant Supply Is The Universal Incompetent.
Race
Humans
Persons
Tomorrow Everybody - Or Practically Everybody - Will Have Had The Education Of The Upper Class Of Yesterday, And Will Expect Equivalent Opportunities. That Is Why We Face The Problem Of Making Every Kind Of Job Meaningful And Capable Of Satisfying Every Educated Man.
Meaningful
Jobs
Opportunity
What Managers Decide To Stop Doing Is Often More Important Than What They Decide To Do.
Important
Managers
There's An Enormous Number Of Managers Who Have Retired On The Job.
Retirement
Jobs
Business
The Computer Is A Moron.
Work
Technology
Intellectual
The Greatest Change In Corporate Culture - And The Way Business Is Being Conducted - May Be The Accelerated Growth Of Relationships Based... On Partnership.
Art
War
Growth
Mother Teresa's Numerical Results Were Not Her Greatest Contribution. Instead, She Made The World-and Especially India-conscious Of Compassion.
Mother
Compassion
World
Success? Odd As It Seems, You Will Achieve The Greates Results In Business And Career If You Drop The Word 'achievement' From Your Vocabulary And Replace It With 'contribution'.
Vocabulary
Careers
Achievement
In The Political, The Social, The Economic, Even The Cultural Sphere, The Revolutions Of Our Time Have Been Revolutions "against" Rather Than Revolutions "for"... On The Whole Throughout This Period The Man--or Party--that Stood For Doing The Positive Has Usually Cut A Pathetic Figure; Well Meaning But Ineffectual, Civilized But Unrealistic, He Was Suspect Alike To [by Both] The Ultras Of Destruction And The Ultras Of Preservation And Restoration.
Party
Cutting
Men
Balance Sheets Are Meaningless. Our Accounting Systems Are Still Based On The Assumption That 80% Of Costs Are Manual Labor.
Balance
Cost
Assumption
When The Business Grows, The Person Who Founded It Is Incredibly Busy. Rapid Growth Puts An Enormous Strain On A Business. You Outgrow Your Production Facilities. You Outgrow Your Management Capabilities.
Growth
Management
Busy
Salvation By Society Failed The Most Where It Promised The Most, In The Communist Countries. But It Also Failed In The West. Practically No Government Program Enacted Since The 1950s In The Western World - Or In The Communist Countries - Has Been Successful.
Country
Successful
Government
Don't Try To Innovate For The Future. Innovate For The Present!
Future
Trying
Once A Year Ask The Boss, "what Do I Or My People Do That Helps You To Do Your Job?" And "what Do I Or My People Do That Hampers You?"
Jobs
Years
People
There Is No Perfect Strategic Decision. One Always Has To Pay A Price. One Always Has To Balance Conflicting Objectives, Conflicting Opinions, And Conflicting Priorities. The Best Strategic Decision Is Only An Approximation - And A Risk.
Perfect
Priorities
Decision
Entrepreneurship Is Neither A Science Nor An Art. It Is A Practice.
Inspirational
Art
Practice
As Soon As You Move One Step Up From The Bottom, Your Effectiveness Depends On Your Ability To Reach Others Through The Spoken And Written Word.
Moving
Effectiveness
Steps
What We Need Is An Entrepreneurial Society In Which Innovation And Entrepreneurship Are Normal, Steady And Continuous.
Entrepreneur
Innovation
Society
What You Have To Do And The Way You Have To Do It Is Incredibly Simple. Whether You Are Willing To Do It Is Another Matter.
Motivational
Simple
Will And Determination
Strategic Planning Is The Continuous Process Of Making Present Entrepreneurial (risk-taking) Decisions Systematically And With The Greatest Knowledge Of Their Futurity; Organizing Systematically The Efforts Needed To Carry Out These Decisions; And Measuring The Results Of These Decisions Against The Expectations Through Organized, Systematic Feedback.
Expectations
Effort
Decision
If The Feudal Knight Was The Clearest Embodiment Of Society In The Early Middle Ages, And The "bourgeois" Under Capitalism, The Educated Person Will Represent Society In The Post-capitalist Society In Which Knowledge Has Become The Central Resource.
Knights
Age
Embodiment
Some Of The Best Business And Nonprofit Ceos I've Worked With Over A Sixty-five-year Consulting Career Were Not Stereotypical Leaders. They Were All Over The Map In Terms Of Their Personalities, Attitudes, Values, Strengths, And Weaknesses.
Strength
Attitude
Years
The Most Important Contribution Management Needs To Make In The 21st Century Is ... To Increase The Productivity Of Knowledge Work And The Knowledge Worker
Important
Knowledge Workers
Needs
Executives Owe It To The Organization And To Their Fellow Workers Not To Tolerate Nonperforming Individuals In Important Jobs.
Jobs
Responsibility
Top Management
Most Innovators Are Successful To The Extent To Which They Define Risks And Confine Them.
Successful
Risk
Innovators
The Most Important Work Of The Executive Is To Identify The Changes That Have Already Happened. The Important Thing . . . Is To Exploit The Changes That Have Already Occurred And To Use Them As Opportunities.
Opportunity
Important
Use
Marketing Is Not Only Much Broader Than Selling, It Is Not A Specialized Activity At All. It Encompasses The Entire Business. It Is The Whole Business Seen From The Point Of View Of Its Final Result, That Is, From The Customer's Point Of View.
Business
Views
Marketing
The Better A Man Is, The More Mistakes He Will Make, For The More New Things He Will Try. I Would Never Promote To A Top-level Job A Man Who Was Not Making Mistakes...otherwise He Is Sure To Be Mediocre.
Jobs
Mistake
Failure
Schools Will Change More In The Next 30 Years Than They Have Since The Invention Of The Printed Book.
Morning
Book
School
Conductors Do Not Know How The Oboe Does Its Work, But They Know What The Oboe Should Contribute.
Doe
Oboes
Should
Nothing Is Less Productive Than To Make More Efficient What Should Not Be Done At All.
Procrastination
Productive Life
Government
The Large Organization Has To Learn To Innovate, Or It Won't Survive.
Organization
..there Is Need For A Person To Be Generally Educated. Otherwise You Shrivel Up Much Too Soon. Whether This Means Reading The Bible (i Read The New Testament Every Few Years) Or Reading The Great 19th Century Novelists (the Greatest And Shrewdest Judge Of People And Of Society Who Ever Lived), Or Classical Philosophy (which I Cannot Read-it Puts Me To Sleep Immediately), Or History (which Is Secondary). What Matters Is That The Knowledge Worker, By The Time He Or She Reaches Middle Age, Has Developed And Nourished A Human Being Rather Than A Tax Accountant Or A Hydraulic Engineer.
Education
Business
Philosophy
Decisions Exist Only In The Present.
Decision
We Spend A Lot Of Time Teaching Leaders What To Do. We Don't Spend Enough Time Teaching Leaders What To Stop. Half The Leaders I Have Met Don't Need To Learn What To Do. They Need To Learn What To Stop
Teaching
Leader
Enough Time
The Largest 100 Corporations Hold 25 Percent Of The Worldwide Productive Assets, Which In Turn Control 75 Percent Of International Trade And 98 Percent Of All Foreign Direct Investment.the Multinational Corporation...puts The Economic Decision Beyond The Effective Reach Of The Political Process And Its Decision-makers, National Governments.
Government
Decision
Political
Production Is Not The Application Of Tools To Materials, But Logic To Work.
Tools
Logic
Materials
If A Business Is To Be Considered A Continuous Process, Instead Of A Series Of Disjointed Stop-and-go Events, Then The Economic Universe In Which A Business Operates-and All The Major Events Within It-must Have Rhyme, Rhythm, Or Reason.
Business
Events
Reason
The Days Of The 'intuitive' Manager Are Numbered.
Intuitive
Managers
Understanding Quotes: Their Essence and Application

Quotes, or quotations, are powerful tools in communication, encapsulating ideas, emotions, and wisdom in concise expressions. They serve various purposes across different contexts, from academic writing to everyday conversation.

1. Defining Quotes

A quote is a repetition of someone else's statement or thoughts. It can be a direct replication of words spoken or written by another individual, often used to support arguments, provide evidence, or convey profound insights.


2. The Importance of Quotes

2.1. Enhancing Credibility

Incorporating quotes from authoritative sources can bolster the credibility of your work. By referencing experts or primary sources, you demonstrate thorough research and a solid foundation for your arguments.


2.2. Providing Evidence

Quotes serve as concrete evidence to support claims. In academic and professional writing, they validate points made, offering readers a basis to trust the information presented.


2.3. Conveying Emotions and Perspectives

Quotes can encapsulate emotions and perspectives succinctly. They allow writers to express complex feelings or viewpoints through the words of others, often more eloquently than paraphrasing.


3. Types of Quotes

3.1. Direct Quotes

Direct quotes involve copying the exact words from a source, enclosed in quotation marks. They are used when the original wording is significant or particularly well-expressed.


3.2. Indirect Quotes (Paraphrasing)

Indirect quotes restate the original message in your own words. While not enclosed in quotation marks, they still require proper attribution to the original source.


3.3. Block Quotes

Block quotes are lengthy direct quotations, formatted as a separate block of text. They are typically used for quotes exceeding a certain length, varying by citation style. For instance, in APA style, quotes longer than 40 words are formatted as block quotes.



4. Proper Usage of Quotes


4.1. Contextual Relevance

Ensure that the quote you choose is relevant to the topic and adds value to your content. Avoid inserting quotes solely for decorative purposes.


4.2. Integration into Your Writing

Seamlessly integrate quotes into your writing. Introduce them appropriately and follow up with analysis or commentary to connect them to your main points.


4.3. Attribution and Citation

Always attribute quotes to their original authors and provide proper citations according to the required style guide (APA, MLA, Chicago, etc.).


5. Common Mistakes to Avoid


5.1. Overusing Quotes

Relying too heavily on quotes can overshadow your voice. Use them sparingly to support your arguments, not replace them.


5.2. Lack of Analysis

Presenting a quote without analysis or explanation can leave readers questioning its relevance. Always follow up with your interpretation or discussion.


5.3. Misquoting or Taking Out of Context

Ensure that quotes are accurate and not taken out of context, as this can mislead readers and undermine your credibility.



6. Quotes in Different Contexts


6.1. Academic Writing

In academic writing, quotes are used to support arguments, provide evidence, and engage with existing literature. Proper citation is crucial to avoid plagiarism.


6.2. Journalism

Journalists use quotes to provide firsthand accounts, add authenticity, and present multiple perspectives within a story.


6.3. Literature and Creative Writing

In literature, quotes can be used to convey character voices, themes, and stylistic elements. They enrich narratives and provide depth to storytelling.



7. Punctuation and Formatting


Understanding the correct punctuation and formatting of quotes is essential:


Quotation Marks: Always enclose direct quotes within quotation marks.


Punctuation Placement: In American English, periods and commas are placed inside quotation marks, while colons and semicolons are placed outside.


Block Quotes: For longer quotes, format them as block quotes without quotation marks, and indent the entire block.



8. Ethical Considerations


Ethical use of quotes involves accurate representation, proper attribution, and respect for intellectual property. Misuse can lead to plagiarism, which carries serious academic and professional consequences.

9. Tools for Managing Quotes


Utilize tools like citation generators and plagiarism checkers to manage quotes effectively. These tools help ensure proper formatting and originality in your writing.



Conclusion


Quotes are invaluable in enriching content, providing evidence, and conveying complex ideas succinctly. When used appropriately, they enhance the quality and credibility of your writing. Always ensure relevance, proper integration, and ethical usage to maximize their impact.


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