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Unless We Realize That The Essence Of Nazism Is Also An Attempt To Solve A Universal Problem Of Western Civilization - That Of The Industrial Society - And That The Basic Principles On Which The Nazis Base This Attempt Are Also In No Way Confined To Germany, We Do Not Know What We Fight For Or What We Fight Against... The War Is Being Fought For The Structure Of Industrial Society - Its Basic Principles, Its Purposes, And Its Institutions.

-Peter Drucker

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Unless We Realize That

Peter Drucker

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Unless We Realize That The Essence Of Nazism Is Also An Attempt To Solve A Universal Problem Of Western Civilization - That Of The Industrial Society - And That The Basic Principles On Which The Nazis Base This Attempt Are Also In No Way Confined To Germany, We Do Not Know What We Fight For Or What We Fight Against... The War Is Being Fought For The Structure Of Industrial Society - Its Basic Principles, Its Purposes, And Its Institutions.

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Objectives Can Be Compared To A Compass Bearing By Which A Ship Navigates. A Compass Bearing Is Firm, But In Actual Navigation, A Ship May Veer Off Its Course For Many Miles. Without A Compass Bearing, A Ship Would Neither Find Its Port Nor Be Able To Estimate The Time Required To Get There.

Time Is The Scarcest Resource.

Teaching 23-year-olds In An Mba Programme Strikes Me As Largely A Waste Of Time. They Lack The Background Of Experience. You Can Teach Them Skills - Accounting And What Have You - But You Can't Teach Them Management.

Look Upon Every Obstacle As Part Payment Towards Your Success.

Brilliant Men Are Often Strikingly Ineffectual. They Fail To Realize That The Brilliant Insight Is Not By Itself Achievement. They Never Have Learned That Insights Become Effectiveness Only Through Hard Systematic Work.

Knowledge Applied Is Productivity.

Every Success Creates New Opportunities. So Does Every Failure.

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The Pertinent Question Is Not How To Do Things Right - But How To Find The Right Things To Do, And To Concentrate Resources And Efforts On Them.

Pertinent Questions

Everything Must Degenerate Into Work If Anything Is To Happen.

The Problem In My Life And Other People's Lives Is Not The Absence Of Knowing What To Do But The Absence Of Doing It.

There Is The Risk You Cannot Afford To Take, And There Is The Risk You Cannot Afford Not To Take.

Leaders Shouldn?t Attach Moral Significance To Their Ideas: Do That, And You Can?t Compromise.

Nobody In The World Is As Good At Making Decisions As The Japanese.

Making Decisions

An Established Company Which, In An Age Demanding Innovation, Is Not Able To Innovation, Is Doomed To Decline And Extinction.

Organizations Are No Longer Built On Force, But On Trust.

Institutions Mistake Good Intentions For Objectives. They Say "health Care"; That's An Intention, Not An Objective.

Good Intentions

All Companies Are Service Companies; Some Also Manufacture Products.

No Financial Man Will Ever Understand Business Because Financial People Think A Company Makes Money. A Company Makes Shoes, And No Financial Man Understands That. They Think Money Is Real. Shoes Are Real.

What Managers Decide To Stop Doing Is Often More Important Than What They Decide To Do.

In Most Organizations, The Bottleneck Is At The Top Of The Bottle.

The New Information Technology... Internet And E-mail... Have Practically Eliminated The Physical Costs Of Communications.

The World Political System Is Till Based On The Concept Of The National Sovereign State. For The First Time Therefore, In Three Hundred Years Economy And Sovereignty Are Becoming Divorced From Each Other.

Some Of The Best Business And Nonprofit Ceos I've Worked With Over A Sixty-five-year Consulting Career Were Not Stereotypical Leaders. They Were All Over The Map In Terms Of Their Personalities, Attitudes, Values, Strengths, And Weaknesses.

You Must Accept That If The Computer Is A Tool, It Is The Job Of Tool User To Know What To Use It For.

Most Organizations Staff Their Problems & Starve Their Opportunities.

Do Not Measure Your Life By Your Goals But What You Are Doing To Achieve Them.

Innovation Opportunities Do Not Come With The Tempest But With The Rustling Of The Breeze.

Systematic Decision Review Also Shows Executives Their Own Weaknesses, Particularly The Areas In Which They Are Simply Incompetent. In These Areas, Smart Executives Don't Make Decisions Or Take Actions. They Delegate.

Innovation Is The Specific Instrument Of Entrepreneurship. The Act That Endows Resources With A New Capacity To Create Wealth.

Schools Will Change More In The Next 30 Years Than They Have Since The Invention Of The Printed Book.

Every Few Hundred Years In Western History There Occurs A Sharp Transformation. Within A Few Short Decades, Society - Its Worldview, Its Basic Values, Its Social And Political Structures, Its Art, Its Key Institutions - Rearranges Itself. We Are Currently Living Through Such A Time.

The Society Of Organizations Is New-only Seventy Years Ago Employees Were A Small Minority In Every Society.

If A Business Is To Be Considered A Continuous Process, Instead Of A Series Of Disjointed Stop-and-go Events, Then The Economic Universe In Which A Business Operates-and All The Major Events Within It-must Have Rhyme, Rhythm, Or Reason.

Follow Effective Action With Quiet Reflection.

Efficiency Is Doing Better What Is Already Being Done.

All Good Strategy Eventually Degenerates Into Work.

An Organization Belongs On A Sick List When Promotion Becomes More Important To Its People Than Accomplishment Of Their Job They Are In. It Is Sick When It Is More Concerned With Avoiding Mistakes Than With Taking Risks, With Counteracting The Weaknesses Of Its Members Than With Building On Their Strength. But It Is Sick Also When "good Human Relations" Become More Important Than Performance And Achievement.

Most People Think They Know What They Are Good At. They Are Usually Wrong... And Yet, A Person Can Perform Only From Strength.

The Most Effective Way To Manage Change Is To Create It.

Education Can No Longer Be The Sole Property Of The State.

The Tool User, Provided The Tool Is Made Well, Need Not, And Indeed Should Not, Know Anything About The Tool.

The Honest Work Of Yesterday Has Lost Its Social Status, Its Social Esteem.

If General Perception Changes From Seeing The Glass As 'half-full' To Seeing It As 'half Empty' There Are Major Innovative Opportunities.

When It Rains Manna From Heaven, Some People Put Up An Umbrella. Others Reach For A Big Spoon.

A Manager Sets Objectives - A Manager Organizes - A Manager Motivates And Communicates - A Manager, By Establishing Yardsticks, Measures - A Manager Develops People.

Results Are Obtained By Exploiting Opportunities, Not By Solving Problems.

They Wrongly Believe That Good Intentions Move Mountains. Bulldozers Move Mountains. But There Are Exceptions.

It Takes Far Less Energy To Move From First-rate Performance To Excellence Than It Does To Move From Incompetence To Mediocrity.

Communism Is Evil. Its Driving Forces Are The Deadly Sins Of Envy And Hatred.

Accept The Fact That We Have To Treat Almost Anybody As A Volunteer.

Whenever Anything Is Being Accomplished, It Is Being Done, I Have Learned, By A Monomaniac With A Mission.

Do First Things First, And Second Things Not At All.

What We Are Good At Comes Easy, And We Believe That Unless It Comes Hard, It Can't Be Very Good.

Management Is About Human Beings. Its Task Is To Make People Capable Of Joint Performance, To Make Their Strengths Effective And Their Weaknesses Irrelevant.

Businesses Once Grew By One Of Two Ways; Grass Roots Up, Or By Acquisition... Today Businesses Grow Through Alliances - All Kinds Of Dangerous Alliances. Joint Ventures And Customer Partnerings Which, By The Way, Very Few People Understand.

The Only Definition Of A Leader Is Someone Who Has Followers.

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Information Is The Manager's Main Tool, Indeed The Manager's Capital, And It Is He Who Must Decide What Information He Needs And How To Use It.

Growth That Adds Volume Without Improving Productivity Is Fat. Growth That Diminishes Productivity Is Cancer.

Capital Formation Is Shifting From The Entrepreneur Who Invests In The Future To The Pension Trustee Who Invests In The Past.

Your First And Foremost Job As A Leader Is To Take Charge Of Your Own Energy And Then Help To Orchestrate The Energy Of Those Around You.

The Race For Quality Has No Finish Line - So Technically, It's More Like A Death March. Efficiency Is Doing Things Right; Effectiveness Is Doing The Right Things.

For The Social Ecologist Language Is Not "communication." It Is Not Just "message." It Is Substance. It Is The Cement That Holds Humanity Together. It Creates Community And Communication. ...social Ecologists Need Not Be "great" Writers; But They Have To Be Respectful Writers, Caring Writers.

There's Nothing So Useless Than Executing A Task Efficiently When It Actually Never Should Have Been Executed At All.

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One Either Meets Or One Works.

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The First Step Toward Making The Worker Achieving Is To Make Work Productive.

A Success That Has Outlived Its Usefulness May, In The End, Be More Damaging Than Failure.

The Ultimate Resource In Economic Development Is People. It Is People, Not Capital Or Raw Materials That Develop An Economy.

Wherever An Impact Can Be Eliminated By Dropping The Activity That Causes It, This Is Therefore The Best-indeed The Only Truly Good-solution.

We Do Not Need More Laws . No Country Suffers From A Shortage Of Laws. We Need A New Model .

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No Single Piece Of Macroeconomic Advice Given By The Experts To Their Government Has Ever Had The Results Predicted.

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The Talk You Hear About Adapting To Change Is Not Only Stupid, It's Dangerous. The Only Way You Can Manage Change Is To Create It.

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We Have Only One Alternative: Either To Build A Functioning Industrial Society Or See Freedom Itself Disappear In Anarchy And Tyranny.

Don't Solve Problems. Pursue Opportunities.

The Productivity Of Work Is Not The Responsibility Of The Worker But Of The Manager.

If You Have Too Many Problems, Maybe You Should Get Out Of Business. There Is No Law That Says A Company Must Last Forever.

Teaching Is The Only Major Occupation Of Man For Which We Have Not Yet Developed Tools That Make An Average Person Capable Of Competence And Performance. In Teaching We Rely On The 'naturals,' The Ones Who Somehow Know How To Teach.

Management And Union May Be Likened To That Serpent Of The Fables Who On One Body Had Two Heads That Fighting Each Other With Poisoned Fangs, Killed Themselves.

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Economists Think The Poor Need Them To Tell Them That They Are Poor.

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Until We Can Manage Time, We Can Manage Nothing Else.

Once The Facts Are Clear The Decisions Jump Out At You.

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Unless Strategy Evaluation Is Performed Seriously And Systematically, And Unless Strategists Are Willing To Act On The Results, Energy Will Be Used Up Defending Yesterday.

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The Three Most Charismatic Leaders In This Century Inflicted More Suffering On The Human Race Than Almost Any Trio In History: Hitler, Stalin, And Mao. What Matters Is Not The Leader's Charisma. What Matters Is The Leader's Mission.

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What Can I Contribute That Will Significantly Affect The Performance And The Results Of The Institution I Serve?

The Basic Economic Resource - The Means Of Production - Is No Longer Capital, Nor Natural Resources, Nor Labor. It Is And Will Be Knowledge.

Leadership Is An Achievement Of Trust.

Mission Defines Strategy, And Strategy Defines Structure.

Vision Without Execution Is Delusion. The Joy Is In The Results

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No Society Can Function As A Society, Unless It Gives The Individual Member Social Status And Function, And Unless The Decisive Social Power Is Legitimate.

Many Studies Of Research Scientists Have Shown That Achievement (at Least Below The Genius Level Of An Einstein, Bohr, Or A Planck) Depends Less On Ability In Doing Research Than On The Courage To Go After Opportunity.

Innovation Is The Specific Tool Of Entrepreneurs, The Means By Which They Exploit Change As An Opportunity For A Different Business Or A Different Service.

The Dilemma Of Modern Society: The Conflict Between The Need For Capital Formation At A High Rate And The Popular Condemnation Of Interest And Dividends As "unearned Income" And "capitalist," If Not As Sinful And Wicked.

It Is More Productive To Convert An Opportunity Into Results Than To Solve A Problem - Which Only Restores The Equilibrium Of Yesterday.

The Only Real Difference Between One Organization And Another Is The Performance Of Its People.

The Next Thing To Be Said About What Long-range Planning Is Not, Is That It Does Not Deal With Future Decisions. It Deals With The Futurity Of Present Decisions. Decisions Exist Only In The Present. The Question That Faces The Long-range Planner Is Not What We Should Do Tomorrow.

Objectives Are Not Fate; They Are Direction. They Are Not Commands; They Are Commitments. They Do Not Determine The Future; They Are A Means To Mobilize Resources And Energies Of The Business For The Making Of The Future.

Knowledge Is The Source Of Wealth. Applied To Tasks We Already Know, It Becomes Productivity. Applied To Tasks That Are New, It Becomes Innovation.

The Days Of The 'intuitive' Manager Are Numbered.

Trees Die From The Top”. No One Should Ever Become A Strategist Unless He Or She Is Willing To Have His Or Her Character Serve As A Model For Subordinates

The Postwar [wwii] Gi Bill Of Rights - And The Enthusiastic Response To It On The Part Of America's Veterans - Signaled The Shift To The Knowledge Society. Future Historians May Consider It The Most Important Event Of The Twentieth Century. We Are Clearly In The Midst Of This Transformation; Indeed, If History Is Any Guide, It Will Not Be Completed Until 2010 Or 2020. But Already It Has Changed The Political, Economic And Moral Landscape Of The World.

Important Events

...because Knowledge Rapidly Deteriorates Unless It Is Used Constantly, Maintaining Within An Organization An Activity That Is Used Only Intermittently Guarantees Incompetence.

Above All, Innovation Is Not Invention. It Is A Term Of Economics Rather Than Of Technology.

Any Organisation Develops People; It Either Forms Them Or Deforms Them.

Education Gives You Neither Experience Nor Wisdom.

The Great Mystery Isn't That People Do Things Badly But That They Occasionally Do A Few Things Well. The Only Thing That Is Universal Is Incompetence. Strength Is Always Specific! Nobody Ever Commented, For Example, That The Great Violinist Jascha Heifetz Probably Couldn't Play The Trumpet Very Well.

One Of The Great Movements In My Lifetime Among Educated People Is The Need To Commit Themselves To Action. Most People Are Not Satisfied With Giving Money; We Also Feel We Need To Work.

Decision Making Is The Specific Executive Task.

Decision Making

Plans Are Only Good Intentions Unless They Immediately Degenerate Into Hard Work.

An Executive Should Be A Realist; And No One Is Less Realistic Than The Cynic.

What Is The Major Problem? It Is Fundamentally The Confusion Between Effectiveness And Efficiency That Stands Between Doing The Right Things And Doing Things Right. There Is Surely Nothing Quite So Useless As Doing With Great Efficiency What Should Not Be Done At All.

Here I Am, Fifty-eight, And I Still Don't Know What I'm Going To Be When I Grow Up.

We Know Nothing About Motivation. All We Can Do Is Write Books About It.

The Organization Is, Above All, Social. It Is People.

Leadership Is Not Rank, Privileges, Title Or Money. It Is Responsibility.

I'm A Writer. I Could Not Or Would Not Ever Run A Business. I Don't Even Have A Secretary. And Contrary To Some Of The Stereotypes, Entrepreneurs Are Not Loners. I Am.

I Find More And More Executives Less And Less Well Informed About The Outside World, If Only Because They Believe That The Data On The Computer Printouts Are Ipso Facto Information.

Everything Requires Time. It Is The Only Truly Universal Condition. All Work Takes Place In Time And Uses Up Time. Yet Most People Take For Granted This Unique, Irreplaceable, And Necessary Resource. Nothing Else, Perhaps, Distinguishes Effective Executives As Much As Their Tender Loving Care Of Time.

When Henry Ford Said, "the Customer Can Have A Car In Any Color As Long As It's Black," He Was Not Joking.

We Can Ill Afford To Have Activities Conducted As "non-profit," That Is, As Activities That Devour Capital Rather Than Form It, If They Can Be Organized As Activities That Form Capital, As Activities That Make A Profit.

Once A Year Ask The Boss, "what Do I Or My People Do That Helps You To Do Your Job?" And "what Do I Or My People Do That Hampers You?"

Every Time You Do Something That Is Important, Write Down What You Expect Will Happen.

The Subordinate's Job Is Not To Reform Or Reeducate The Boss, Not To Make Him Conform To What The Business Schools Or The Management Book Say Bosses Should Be Like. It Is To Enable A Particular Boss To Perform As A Unique Individual.

Never Underrate The Boss! The Boss May Look Illiterate. He May Look Stupid. But There Is No Risk At All In Overrating A Boss. If You Underrate Him He Will Bitterly Resent It Or Impute To You The Deficiency In Brains And Knowledge You Imputed To Him.

Managers Are Agents Of Transformation, Converting The Workforce In Developed Countries From One Of Manual Workers To One Of Highly Educated Knowledge Workers.

Knowledge Workers

The Individual Is The Central, Rarest, Most Precious Capital Resource Of Our Society.

We Now Accept The Fact That Learning Is A Lifelong Process Of Keeping Abreast Of Change. And The Most Pressing Task Is To Teach People How To Learn.

We Can Say With Certainty - Or 90% Probability - That The New Industries That Are About To Be Born Will Have Nothing To Do With Information.

If War Production Should Remain The Only Way Out Of A Long-term Depression, Industrial Society Would Be Reduced To The Choice Between Suicide Through Total War Or Suicide Through Total Depression.

As With Every Phenomenon Of The Objective Universe, The First Step Toward Understanding Work Is To Analyze It.

Marketing And Innovation Produce Results; All The Rest Are Costs.

We Spend A Lot Of Time Teaching Leaders What To Do. We Don't Spend Enough Time Teaching Leaders What To Stop. Half The Leaders I Have Met Don't Need To Learn What To Do. They Need To Learn What To Stop

To Survive And Succeed, Every Organization Will Have To Turn Itself Into A Change Agent

The Welfare State, Which Begun In Imperial Germany For The Truly Indigent And Disabled, Has Now Become "everybody's Entitlement" And An Increasing Burden On Those Who Produce.

"plastic Moments" Are Those Periods That Overlap When The Old Has Gone But The New Has Not Yet Arrived And When The Course Of History Is More Open To Being Shaped And Steered Than Any Other Time.

Succession Planning Often Results In The Selection Of A Weaker Representation Of Yourself.

The Most Efficient Way To Produce Anything Is To Bring Together Under One Management As Many As Possible Of The Activities Needed To Turn Out The Product.

Our Most Important Education System Is In The Employees' Own Organization.

Of All The Decisions An Executive Makes, None Is As Important As The Decisions About People, Because They Determine The Performance Capacity Of The Organization.

The Largest 100 Corporations Hold 25 Percent Of The Worldwide Productive Assets, Which In Turn Control 75 Percent Of International Trade And 98 Percent Of All Foreign Direct Investment.the Multinational Corporation...puts The Economic Decision Beyond The Effective Reach Of The Political Process And Its Decision-makers, National Governments.

The Young Knowledge Worker Whose Job Is Too Small To Challenge And Test His Abilities Either Leaves Or Declines Rapidly Into Premature Middle Age, Soured, Cynical, Unproductive.

The Most Valuable Assets Of A 20th-century Company Were Its Production Equipment. The Most Valuable Assets Of A 21st-century Institution, Whether Business Or Nonbusiness, Will Be Its Knowledge, Workers, And Their Productivity.

Knowledge Workers

Listening Is Not A Skill; It Is A Discipline.

The Monomaniac Is Unlikely To Succeed. Most Leave Only Their Bleached Bones In The Roadless Desert. But The Rest Of Us, With Our Multiple Interests Instead Of A Single Mission, Are Certain To Fail And Have No Impact At All.

A Primary Task Of Management In The Developed Countries In The Decades Ahead Will Be To Make Knowledge Productive.

Leadership Is All About Getting Results.

The Question That Faces The Strategic Decision Maker Is Not What His Organisation Should Do Tomorrow. It Is, What Do We Have To Do Today To Be Ready For An Uncertain Tomorrow?

Conductors Do Not Know How The Oboe Does Its Work, But They Know What The Oboe Should Contribute.

Any Time I Have Seen Someone Accomplishing Something Magnificent, They Have Been A Monomaniac With A Mission. A Single-minded Individual With A Passion.

The Successful Person Places More Attention On Doing The Right Thing Rather Than Doing Things Right.

Every Three Or Four Years I Pick A New Subject. It May Be Japanese Art; It May Be Economics. Three Years Of Study Are By No Means Enough To Master A Subject But They Are Enough To Understand It. So For More Than 60 Years I Have Kept Studying One Subject At A Time.

That People Even In Well Paid Jobs Choose Ever Earlier Retirement Is A Severe Indictment Of Our Organizations - Not Just Business, But Government Service, The Universities. These People Don't Find Their Jobs Interesting.

Profit Is Not The Explanation, Cause, Or Rationale Of Business Behavior And Business Decisions, But The Test Of Their Validity.

There Are Two Types Of People In The Business Community: Those Who Produce Results And Those Who Give You Reasons Why They Didn't.

[entrepreneurship] Is By No Means Hunch Or Gamble. But It Also Is Not Precisely Science. Rather, It Is Judgment.

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The Most Important Decisions In Organizations Are People Decisions, And Yet Only The Military, And Only Recently, Has Begun To Ask, "if We Assign This General To Lead This Base, What Do We Expect Him To Accomplish?"

Elephants Have A Hard Time Adapting. Cockroaches Outlive Everything.

Do The Right Things Instead Of Trying To Do Everything Right.

Use Feedback Analysis To Identify Your Strengths. Then Go To Work On Improving Your Strengths. Identify And Eliminate Bad Habits That Hinder The Full Development Of Your Strengths. Figure Out What You Should Do And Do It. Finally, Decide What You Should Not Do.

Executives Do Many Things In Addition To Making Decisions. But Only Executives Make Decisions. The First Managerial Skill Is, Therefore, The Making Of Effective Decisions.

Unless Commitment Is Made, There Are Only Promises And Hopes... But No Plans.

Keeping Promises

That Knowledge Has Become The Resource, Rather Than A Resource, Is What Makes Our Society "post-capitalist.

Teamwork Is Neither "good" Nor "desirable." It Is A Fact. Wherever People Work Together Or Play Together They Do So As A Team. Which Team To Use For What Purpose Is A Crucial, Difficult And Risky Decision That Is Even Harder To Unmake. Managements Have Yet To Learn How To Make It.

The Single Most Important Thing To Remember About Any Enterprise Is That There Are No Results Inside Its Walls. The Result Of A Business Is A Satisfied Customer.

What The Customer Buys And Considers Value Is Never A Product. It Is Always Utility, That Is, What A Product Or A Service Does For The Customer.

The Aim Of Marketing Is To Make Selling Superfluous.

You Cannot Build Performance On Weaknesses. You Can Build Only On Strengths.

We Always Remember Best The Irrelevant.

Never Ask Who's Right. Start Out By Asking What Is Right. And You Find That Out By Listening To Dissenting, Disagreeing Opinions.

Inside An Organization There Are Only Cost Centers. The Only Profit Center Is A Customer Whose Check Has Not Bounced.

One Does Not "manage" People. The Task Is To Lead People.

The Final Test Of Greatness In A Ceo Is How Well He Chooses A Successor And Whether He Can Step Aside And Let The Successor Run The Company.

Don't Try To Innovate For The Future. Innovate For The Present!

A Business Enterprise Must Continue Beyond The Lifetime Of The Individual Or Of The Generation To Be Capable Of Producing Its Contributions To Economy And To Society.

People Who Don't Take Risks Generally Make About Two Big Mistakes A Year. People Who Do Take Risks Generally Make About Two Big Mistakes A Year.

Concentration Is The Key To Economic Results. No Other Principle Of Effectiveness Is Violated As Constantly Today As The Basic Principle Of Concentration.... Our Motto Seems To Be, "let's Do A Little Bit Of Everything."

Communication Always Makes Demands. It Always Demands That The Recipient Become Somebody, Do Something, Believe Something. It Always Appeals To Motivation.

It's More Important To Do The Right Thing Than To Do Things Right.

Sören Kierkegaard Has Another Answer: Human Existence Is Possible As Existence Not In Despair, As Existence Not In Tragedy; It Is Possible As Existence In Faith... Faith Is The Belief That In God The Impossible Is Possible, That In Him Time And Eternity Are One, That Both Life And Death Are Meaningful.

The One To Distrust Is The Person Who Never Makes A Mistake, Never Commits A Blunder, Never Fails In What He Tries To Do. Either He Is A Phony, Or He Stays With The Safe, The Tried And The Trivial.

Most Of What You Hear About Entrepreneurshi P Is All Wrong. It's Not Magic; It's Not Mysterious; And It Has Nothing To Do With Genes. It's A Discipline And, Like Any Discipline, It Can Be Learned.

The Fewer Data Needed, The Better The Information. And An Overload Of Information, That Is, Anything Much Beyond What Is Truly Needed, Leads To Information Blackout. It Does Not Enrich, But Impoverishes.

Whenever You See A Successful Business, Someone Once Made A Courageous Decision.

Decisions Exist Only In The Present.

The Corporation Is The "master", The Employee Is The "servant". Because The Corporation Owns The Means Of Production Without Which The Employee Could Not Make A Living, The Employee Needs The Corporation More Than Vice Versa.

Top Management As A Function And As A Structure Was First Developed By Georg Von Siemens (1839-1901) In Germany Between 1870 And 1880, When He Designed And Built The Deutsche Bank And Made It, Within A Very Few Years, Into Continental Europe's Leading And Most Dynamic Financial Institution.

Successful Careers Are Not Planned. They Develop When People Are Prepared For Opportunities Because They Know Their Strengths, Their Method Of Work, And Their Values. Knowing Where One Belongs Can Transform An Ordinary Person - Hardworking And Competent But Otherwise Mediocre - Into An Outstanding Performer.

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