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People Aren't Afraid Of Failure, They Just Don't Know How To Succeed. We Are Each Responsible For Our Own Success (or Failure). Winning At What You Do Is No Exception. To Ensure A Win, You Must Take A Proactive Approach. Prevention Of Failure Is An Important Part Of That Process.

-Jeffrey Gitomer

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People Aren't Afraid Of

Jeffrey Gitomer

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People Aren't Afraid Of Failure, They Just Don't Know How To Succeed. We Are Each Responsible For Our Own Success (or Failure). Winning At What You Do Is No Exception. To Ensure A Win, You Must Take A Proactive Approach. Prevention Of Failure Is An Important Part Of That Process.

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The Only Way To Achieve Your Desires And Dreams Is To Act On Them. The Greater You Trust In Yourself, Your Beliefs, And Your Thoughts, The More Action You Will Take.

Great Salespeople Are Relationship Builders Who Provide Value And Help Their Customers Win.

There's No Lotion Or Potion That Will Make Sales Faster And Easier For You - Unless Your Potion Is Hard Work.

Motivational Sales

Satisfied Customers Are Apathetic. Loyal Customers Will Be Your Advocate.

Loyal Customers

Satisfied Customers

Create A Friendly Atmosphere On The Inside And Outside. Live Friendly. Be A Friendly Person On The Inside. Have The Attitude It Takes To Be Smiling Internally First.

Good Things Come To Those Who Have Patience And Take Consistent, Persistent Actions Toward What They Want.

Once You Discover What Your Attitude Is, Or Isn't, You'll Have A Starting Point And An Understanding Of How To Move Forward.

Your Team Will Get Stronger When You Begin To Build Yourself. Teams Are Made Up Of Individuals Who Work Together . . . And Get Their Own Job Done. What Are You Doing To Be Sure That Your Job Is Being Done Perfectly?

Working Together

Memorable Customer Service Can Only Take Place In A Human-to-human Situation.

You Can't Trust Others Unless You Trust Yourself.

The Best Way To Apologize Is To Let The Customer Vent First. Don't Interrupt, Just Take Notes And Make Empathetic Noises. You Can Even Tell The Customer That It Makes You Mad Too. Second, Ask The Customer What Their Speed Of Need Is. Tell Them What They Ant To Hear. That You Apologize, That You Understand How They Feel, That You Are Meeting With The Appropriate People To Get A Resolve, And That It Will Be Done In 24-hours.

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Customer Satisfaction Is Worthless. Customer Loyalty Is Priceless.

The Best Way To Learn How To Become Trustworthy Is To Study Other Trustworthy People.

The Reason Trust Is Requested Is Because The Person Seeking Trust Realizes That Trust Is The Key To Yes.

Trust Is Even More Important Than Love.

There Is No Prize In Sales For Second Place. It's Win Or Nothing. The Masters Know This And Strive For - They Fight For - That Winning Edge.

It Seems To Me That It's Actually Harder To Invent Excuses Than It Is To Get A Sale.

Failure Is Not About Insecurity. It's About Lack Of Execution.

Customers Will Want To Talk To You If They Believe You Can Solve Their Problems.

National Defense Is Not A Threat To Peace; It Is The Guarantee Of Peace With Freedom.

You Cannot Buy Trust At Any Price. But Slowly, Over Time, You Can Build It For Free.

Take Action Every Day - Some Small Dose At A Time.

What Is A Positive Attitude? The Simple Definition Is The Way You Dedicate Yourself To The Way You Think. Interestingly, It's Also The Definition Of A Negative Attitude.

If You Want To Be The Best Salesperson, First You Must Be The Best Person.

Writing Is A Key Differentiator. I've Used It For 14 Years. Writing Will Not Just Lead To Differentiation. Writing Is The Credibility You Need To Create Buyer Confidence

I Put Myself In Front Of People Who Can Say Yes To Me, And I Deliver Value First.

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Your Grammar Is A Reflection Of Your Image. Good Or Bad, You Have Made An Impression. And Like All Impressions, You Are In Total Control.

Being Honest When You're Dealing With Others Is Easier To Do Because Your Honesty Is On The Table For All To View...being Honest With Yourself Is More Difficult Because You Only Have To Justify It In Private Where No One Can See It.

To Be A Great Leader Of People - Inspire Them To Follow You, Not Your Rules.

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Sales Is Survival, The Best-prepared Are Most Likely To Survive.

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The Reason You Have To Say "trust Me" Is That You Haven't Earned It And Are Forced To Ask For It - Bad Move.

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If You Believe In Your Company. If You Believe In Your Product. If You Believe In Yourself. Then You Can March To Success.

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Be Friendly First. Service Starts With A Friendly Person With A Friendly Smile, Who Offers Friendly Words First. How Friendly Are You?

Take More Chances Than You Dare. You'll Make More Sales Than You Expect. That's The Formula.

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Courage Is A Self-inflicted Quality That Gains Momentum Every Time You Try It.

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When You Begin To Give Value To The World, Somehow The People You Affect Will Find A Way To Tell You. Even If It Takes A Couple Of Years.

People Will Try To Rain On Your Parade Because They Have No Parade Of Their Own.

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Attitude, Humor And Action (persistence) Will Whip Fears And Rejection. Fear Of Failure Doesn't Exist, If You Believe It Doesn't.

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Bankrupsy Stays On Your Record For 7-10yrs. That Gives You An Idea How Long It Takes To Rebuild Trust.

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Price Is Not A Consideration When A Personal Relationship Exists.

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Ask For The Sale When The Mood Is Right. The Worst Possible Place Is In The Prospects' Office. Best Place Is A Business Breakfast, Lunch Or Dinner. Next Best Is Your Office. Next Best Is A Trade Show. Ask Early, And Ask Often.

My Website, My Email Magazine, My Blog, My Books, My Corporate Seminars, And My Public Seminars All Create The Ability For Social Media To Work And All Build Reputation And Ranking.

Several National Tests Have Revealed The Following Startling Statistics About Why Salespeople Fail...15% Improper Training Both Product And Sales Skills. 20% Poor Verbal And Written Communication Skills. 15% Poor Or Problematic Boss Or Management. 50% Attitude.

Proper Prospecting Prevents Poverty.

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Your Job Is To Meet The Right People And Read The Right Books.

One Of The Most Powerful Aspects Of Service - Being Different. What Is Wow? Wow! Is Great Service! Wow! Separates The Extraordinary From The Ordinary. Wow! Separates The Strong From The Weak. Wow! Separates The Sincere From The Insincere. Wow! Separates The Pro's From The Con's. Wow! Separates The Yes's From The No's. Wow! Is The Full Measure Of Your Personal Power, And The Way You Use It. Wow! Is Doing What Others Can't (or Won't). Wow! Is What You Do For Others In An Exceptional Way. Wow! Is The Ticket To Success. Your Ticket. Are You Wow?

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Improve Writing Skills: 1. Keep Paragraphs Short. 2. Use Bold And Caps To Make Points. 3. Start With A Question Or Short Statement. 4. Give Me Meat In The Middle. All Meat. 5. Make Me Smile, Think, Or Act At The End.

Loyalty Is Earned With Friendliness, Responsiveness, Ease Of Doing Business, Fair Value, And The Good Feeling Customers Get When They Call You, Visit You, Or Interact With You.

Listening Is The Hard Part. Listening Is The Important Part. The Hot Button Is In The Prospect's Response.

Master The Web And You Will Master Your Universe - And Your (on-line) Bank Account.

Ignore People Who Tell You 'you Can't' Or Try To Discourage You.

Ignoring People

People Aren't Afraid Of Failure, They Just Don't Know How To Succeed. We Are Each Responsible For Our Own Success (or Failure). Winning At What You Do Is No Exception. To Ensure A Win, You Must Take A Proactive Approach. Prevention Of Failure Is An Important Part Of That Process.

Create A Story Of Wow That Will Be Retold.

Invest Time, Don't Spend It.

It Ain't The Rain, The Snow, The Boss, The Competition, The Spouse, The Money, The Car, The Job, Or The Kids - It's You! And It Always Has Been.

Positive Thinking

Quality Performance Starts With A Positive Attitude.

People Who To Back And Chastise Themselves, Or Second Guess Themselves, For Making A Wrong Decision Or A Weak Decision Continues To Set Themselves Up For Failure In Future Decisions Simply Because They Don't Trust Themselves.

Rich Relationships Lead To Much More Than Money. They Lead To Success, Fulfillment, And Wealth.

It's Your Thoughts Behind The Words You Speak That Create Your Attitude.

Words You Speak

Becoming Well Known (at Least Among Your Prospects & Connections) Is The Most Valuable Element In The Connection Process.

Positive Mental Attitude Is Determined By You. Not Others.

Use Your Crm To Retain Customers.

Testimonials Are The Best Way To Beat Down The Price Objection And Win The Sale.

Differentiate With Value Or Die With Price.

People Don't Want To Be Sold! People Want To Buy!

The Best Way To Make A Sale Is To Ask For Ask For A Date Of Beginning, Or Some Type Of Commitment To Move Forward After You Are Certain You Have Removed All The Risks, And All The Barriers, From Your Prospect's Buying Process.

Your Character Holds The Key To Your Trustworthiness.

Trustworthiness

If You Don't Give Trust To Others, It's Because You Haven't Earned It. If You Don't Have Trust Form Others, It's Because You Haven't Earned It.

You Don't Earn Loyalty In A Day. You Earn Loyalty Day-by-day.

If You Think That I'm Nuts, You May Be Right. But I'm A Nut With A Positive Attitude, Baby!

Trust Is Not A Request, Trust Is Earned.

It Never Ceases To Amaze Me That Companies Will Spend Thousands Of Hours And Millions Of Dollars Teaching People 'how To Sell,' And Not One Minute Or Not $10 On 'why They Buy.' And 'why They Buy' Is All That Matters.

Trust Is Not An Important Element; It Is The Important Element In Any Long Term Success With Anyone Or Any Company.

The Secret To Climbing Up Is To Put Your Heart Into Your Work.

Most People Will Not Do The Hard Work It Takes To Make Success Easy. Don't Be Like Most People.

Your Mental Attitude Is Your Motivation And Your Inspiration.

Some People Serve With Pride - Because They 'want To' Do And Be Their Best; Other People Serve With Disdain Because They 'have To' Do Their Job. Which Person Do You Think Will End Up Running The Show?

The Secret To Sucessful Customer Service Starts With Yes!

Ignore The Junk News - Work On A Worthwhile Project, Make A Plan, Or Do Something To Enhance Your Life.

I Believe That A Smile Is The Attribute Of A Positive Attitude, Both For Yourself And The Perception Of Others.

All Things Being Equal, People Want To Do Business With Their Friends.

Failure Is An Event, Not A Person. Think Of Failure As 'it' And Not 'me'.

Positive Attitude Is The Foundation Of Your Life - And The Determining Factor Of Your Ability To Serve.

Great People Have Great Values And Great Ethics.

Obstacles Can't Stop You. Problems Can't Stop You. Most Of All, Other People Can't Stop You. Only You Can Stop You.

How Friendly Are Your Companies' First Words? Just Try This...start All Conversations With Customers Using One Of The Following Words Or Phrases: 'great!' 'no Problem', 'you're In Luck', 'that's My Favorite Problem'.

People Who Are Cocky And Arrogant Say, 'i Know That' And Move Along. People Who Are Confident And Positive Ask Themselves,' How Good Am I At That?' And Seek To Improve

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