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No Company Has A Permanent Consumer Franchise. No One Has The Only Game In Town. The Never-ending Cycle Of Destruction And Change Inherent In A Capitalist Economy Always Provides New Opportunities For Those With Determination, Goals And Concentration.

-Harvey Mackay

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No Company Has A

Harvey Mackay

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No Company Has A Permanent Consumer Franchise. No One Has The Only Game In Town. The Never-ending Cycle Of Destruction And Change Inherent In A Capitalist Economy Always Provides New Opportunities For Those With Determination, Goals And Concentration.

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Topic

Service Culture

More From Harvey Mackay

People Begin To Become Successful The Minute They Decide To Be.

You Do Not Get What You Want. You Get What You Negotiate.

Peaceful Warrior

Way Of The Warrior

You Can Beat 80% Of The Competition Just By Showing Up.

Fatigue Makes Fools Of Us All. It Robs Us Of Our Skills, Our Judgment, And Blinds Us To Creative Solutions.

Hard Work Often Leads To Success. No Work Seldom Does.

Don't Water Your Weeds.

Mackay's Moral: If You Are Persistent, You Will Get It. If You Are Consistent, You Will Keep It.

We All Start Out In Life With One Thing In Common; We All Have The Same Amount Of Time. It's Just A Matter Of What We Do With It.

No Company Has A Permanent Consumer Franchise. No One Has The Only Game In Town. The Never-ending Cycle Of Destruction And Change Inherent In A Capitalist Economy Always Provides New Opportunities For Those With Determination, Goals And Concentration.

Service Culture

If You Want To Double Your Success Ratio, You Have To Double Your Failure Ratio.

Fatigue Makes Fools Of Us All. It Robs You Of Your Skills And Your Judgment, And It Blinds You To Creative Solutions. It's The Best-conditioned Athlete, Not The Most Talented, Who Generally Wins When The Going Gets Tough.

Pale Ink Is Better Than The Most Retentive Memory.

Optimists Are Right. So Are Pessimists. It's Up To You To Choose Which You Will Be.

I Believe That Visualization Is One Of The Most Powerful Means Of Achieving Personal Goals.

Don't Fall In Love With Your Wit. Your Cleverly Turned Phrase May Not, As You Hope, Show Off How Much Gray Matter You Have, Especially If The Phrase Is At Someone Else's Expense.

Falling In Love

A Mediocre Person Tells. A Good Person Explains. A Superior Person Demonstrates. A Great Person Inspires Others To See For Themselves.

There Has Been A Seismic Shift In The Business World. The Great Classical Business Principles Still Hold True But They Need To Be Fused With Cutting Edge Internet Technology.

Anyone Who Has Been In Business Can Tell War Stories About The Bumps In The Road. But If They've Outlasted The Competition, Ask For Their Stories About Survival. They've Figured Out How To Turn Disappointments Into Opportunities.

You Can't Hurry Creativity, So Take Time To Ponder Your Ideas. Sit Back And Take Time To Think Things Over. That's Usually How The Best Ideas Bloom.

Many People May Listen, But Few People Actually Hear.

Anyone Too Busy To Say Thank You Will Get Fewer And Fewer Chances To Say It.

Saying Thank You

Being Rich Isn't About Money. Being Rich Is A State Of Mind. Some Of Us, No Matter How Much Money We Have, Will Never Be Free Enough To Take Time To Stop And Eat The Heart Of The Watermelon. And Some Of Us Will Be Rich Without Ever Being More Than A Paycheck Ahead Of The Game.

Deep Down Inside Of All Of Us Is The Power To Accomplish What We Want To, If We'll Just Stop Looking Elsewhere.

Worrying About The Past Or The Future Isn't Productive. When You Start Chastising Yourself For Past Mistakes, Or Seeing Disaster Around Every Corner, Stop And Take A Breath And Ask Yourself What You Can Do Right Now To Succeed.

Life Is Too Short To Wake Up With Regrets. So Love The People Who Treat You Right. Forget About Those Who Don’t. Believe Everything Happens For A Reason. If You Get A Chance, Take It. If It Changes Your Life, Let It. Nobody Said Life Would Be Easy, They Just Promised It Would Most Likely Be Worth It.

Even When Change Is Elective, It Will Disorient You. You May Go Through Anxiety. You Will Miss Aspects Of Your Former Life. It Doesn't Matter. The Trick Is To Know In Advance Of Making Any Big Change That You're Going To Be Thrown Off Your Feet By It. So You Prepare For This Inevitable Disorientation And Steady Yourself To Get Through It. Then You Take The Challenge, Make The Change, And Achieve Your Dream.

Once You Attach Your Personality To A Proposition, People Start Reacting To The Personality And Stop Reacting To The Proposition.

It's The Oldest, Corniest Piece Of Advice In The World But It Still Works. The Strongest Networks Are Built On Friendship. Be A Friend Not Only To The People In Your Network, But To The People Who Matter The Most To The People In Your Network.

Make The Second Effort Your Second Nature.

Ethical Decisions Ensure That Everyone's Best Interests Are Protected. When In Doubt, Don't.

To Be A Champion, You Have To Learn To Handle Stress And Pressure. But If You've Prepared Mentally And Physically, You Don't Have To Worry.

If We Could Measure The Damage To Corporations From Gossip, It Might Be More Than The Gnp Of The Third World!

Ego Stops You From Getting Things Done And Getting People To Work With You. That's Why I Firmly Believe That Ego And Success Are Not Compatible.

There Will Always Be Someone With A Cuter Girl, A Bigger Car, A Bigger Home, But That Does Not Matter. You Measure Your Own Performance By Your Own Potential. That's What Makes A Successful Person.

If You Believe, As I Do, That Your Employees Truly Are Your Most Valuable Asset, You Will Do Whatever You Can To Help Them Do Their Jobs As Well As Possible.

Too Often, Sales Reps Simply Regurgitate Their Presentations And Expect To Land The Sale. It Doesn't Work.

The Longer They Keep You Waiting, The More They Want To Deal.

A Dream Is Always A Bargain No Matter What You Pay For It

You Have To Look Life Straight In The Eye. De-mystify Your World. Can You Really Afford To Believe Magic Is For Real? Not When Time Is Concerned.

Delegating Doesn't Mean Passing Off Work You Don't Enjoy, But Letting Your Employees Stretch Their Skills And Judgment.

Life Is Series Of Opportunities. The Often Neglected Fact Of Life Is That Opportunities Multiply As You Take Advantage Of Them.

Good Commanders Look After Their Troops, And Good Troops Look After Their Commanders.

You'll Never Please Everyone, But You Only Have To Please A Few People To Get An Offer.

The Sooner You Accept The Fact That You Will Have Both Successes And Failures, The Easier It Will Be To Get Your Business And Personal Life Headed In The Right Direction.

Success And Failure

If You Find Yourself Plagued By A Recurrent Worry, Train Yourself To Think Of Something Else. Your Conscious Mind Can Concentrate On Only One Thought At A Time, And Driving The Negativity Away Will Free You Up To Move Forward Again.

Ideas Without Action Are Worthless.

Winners Surround Themselves With Other Winners. A Winner Knows He's A Winner. He Doesn't Need Second-raters And Yes-men Around To Feed His Ego. He Knows He'll Win More, And Go Further, With Associates Who Not Only Can Keep Up With Him But Who Also Are Capable Of Teaching Him Something.

Humility Is Becoming A Lost Art, But It's Not Difficult To Practice. It Means That You Realize That Others Have Been Involved In Your Success.

As A Salesperson, You Will Be Judged By Your Ability To Keep A Stalled Conversation Moving Along Briskly.

Life Doesn't Come With An Instruction Manual For Success, So Darren Hardy Has Written One For You. The Compound Effect Shows You How Small, Smart Choices Add Up To Transform Your Life.

Life Isn't Fair. It's True, And You Still Have To Deal With It. Whining About It Rarely Levels The Playing Field, But Learning To Rise Above It Is The Ultimate Reward.

Happiness Can Be Thought, Taught And Caught... But Not Bought.

Your Day Usually Goes The Way The Corners Of Your Mouth Turn. The Most Powerful Single Thing You Can Do To Influence Others Is To Smile At Them.

You Only Get One Chance To Make A Good First Impression, And Yours May Be In The Hands Of The Receptionist.

First Impression

When You're Fired, You're Rejected. It's As Simple As That.

Pay Attention To Those Employees Who Respectfully Ask Why. They Are Demonstrating An Interest In Their Jobs And Exhibiting A Curiosity That Could Eventually Translate Into Leadership Ability.

It Doesn't Matter Whether You Are Pursuing Success In Business, Sports, The Arts, Or Life In General: The Bridge Between Wishing And Accomplishing Is Discipline.

Like It Or Not, Life Is A Series Of Competitions.

Positive Thinking Is More Than Just A Tagline. It Changes The Way We Behave. And I Firmly Believe That When I Am Positive, It Not Only Makes Me Better, But It Also Makes Those Around Me Better.

Positive Thinking

It's Way Easier To Stay In The Comfort Zone, Especially When Things Are Going Good Than To Go Out On A Limb And Take Some Risks. My Philosophy Is Exactly The Opposite: Sometimes It's Risky Not To Take A Risk.

You Can't Be Passionate When You Feel Like It. You Have To Be Passionate About Your Job, Product Or Cause All The Time. There's No Off Switch On A Tiger.

Your Past Is Not Your Potential.

Human Potential

The Annals Of Business Are Filled With Stories Of Companies That Thought They Had It Made And Could Milk Their Enterprises Without Having To Bother About Improving Their Products Or Services. It's Amazing How Fast They Found Their Markets Disappearing.

What Motivates People To Be Late?... Some People Are Drawn To The Adrenaline Rush Of That Last-minute Sprint To The Finish Line. Others Receive An Ego Boost From Over-scheduling And Filling Each Moment With An Activity.

There Is A Place In The World For Anyone In The World Who Says, "i'll Take Care Of It."

As You Schedule Individual Tasks, Give Yourself A Cushion. Mark The Due Date A Few Days Ahead Of The Actual Deadline So You Have Time To Deal With Changes Or Last-minute Emergencies.

The Cost Of Praising Someone Is Nil - But Every Psychological Study Shows The Payoff Is Huge.

A Great Accomplishment Shouldn't Be The End Of The Road, Just The Starting Point For The Next Leap Forward.

Deadlines Aren't Bad. They Help You Organize Your Time. They Help You Set Priorities. They Make You Get Going When You Might Not Feel Like It.

A Student Of Life Considers The World A Classroom.

Failures Don't Plan To Fail; They Fail To Plan.

You're A Lot Better Off Being Scared Than Being Bored.

My Golden Rule Of Networking Is Simple: Don't Keep Score.

There Is A Time To Provide Advice And Offer An Opinion, And There Is A Time Not To. Don't Be Too Quick To Offer Unsolicited Advice. It Certainly Will Not Endear You To People.

Bottom Line: Business Is All About Building Relationships! If You Want To Make More Money And Enjoy More Lifestyle, You Have To Build Better Relationships Than The Next Person! Send Out Cards Helps To Do That Both Personally And Professionally! It's The First Company I Have Ever Endorsed Because It Fits Perfectly With My Philosophy! You Would Have To Be Crazy Not To Use It!

Don't Let Ups And Downs Leave You Down And Out.

Failure Is No More Fatal Than Success Is Permanent.

If You Get A Chance, Take It. If It Changes Your Life, Let It.

Life Is Too Short

Changing Your Life

When You Have A Dream That You Can't Let Go Of, Trust Your Instincts And Pursue It. But Remember: Real Dreams Take Work, They Take Patience, And Sometimes They Require You To Dig Down Very Deep. Be Sure You're Willing To Do That.

Leadership Does Not Mean Getting People To Do Their Job. It Means Getting People To Do Their Best.

Knowledge Is Not Power Unless It Is Used.

I've Known Entrepreneurs Who Were Not Great Salespeople, Or Didn't Know How To Code, Or Were Not Particularly Charismatic Leaders. But I Don't Know Of Any Entrepreneurs Who Have Achieved Any Level Of Success Without Persistence And Determination.

The Quality Of Your Life Is Determined By The Quality Of Your Relationships. The Quality Of Your Business Is No Different.

The Ten Most Powerful Two-letter Words In The English Language Are: If It Is To Be, It Is Up To Me.

Keep The Customer Actively Involved Throughout Your Presentation, And Watch Your Results Improve.

It Isn't The People You Fire Who Make Your Life Miserable, It's The People You Don't.

Direct Your Energy Toward Achieving A Goal, And Tackle The Problems With An Emphasis On Edging Closer To A Successful Result.

Don't Wait For A Funeral To Pay A Compliment. You May Not Make It In Time.

Compliments You

It's Nice To Be Important, But More Important To Be Nice. You Don't Know Who Your Top Customers Will Be Five Years From Now Or Where You Will Be In 10 Years. You May Have A Fancy Title, But You Will Always Need Help From The People Around You.

If You Have No Destination, You'll Never Get There.

You'll Never Learn A Thing From A Competitor Weaker Than You.

If You Don't Look Ahead, You'll Always Be Behind.

If You Can't Say Yes, It's No. Don't Sugarcoat It. Don't Talk Yourself Into Yes Just To Seem Like A Nice Guy. No One Ever Went Broke Because He Or She Said "no" Too Often.

Don't Equate Activity With Efficiency.

All The Technology In The World Will Never Replace A Positive Attitude.

Positive Attitude

Nobody Said Life Would Be Easy, They Just Promised It Would Most Likely Be Worth It.

Life Is Too Short

Don't Equate Activity With Efficiency. You Are Paying Your Key People To See The Big Picture. Don't Let Them Get Bogged Down In A Lot Of Meaningless Meetings And Paper Shuffling. Announce A Friday Afternoon Off Once In A While. Cancel A Monday Morning Meeting Or Two. Tell The Cast Of Characters You'd Like Them To Spend The Amount Of Time Normally Spent Preparing For Attending The Meeting At Their Desks, Simply Thinking About An Original Idea.

The First Successful Salesperson Was Not A Man, It Was Eve.

The Truth Is, Success Often Occurs For Reasons We Don't Expect, Under Circumstances Over Which We Have Little Control And Sometimes Unrelated To Our Own Efforts. There Is Only One Other Lesson That Success Should Teach Us: Be As Amazed By Your Own Success As Your Friends Are. If You Truly Are, You Stand The Best Chance To Repeat It.

One Of The Most Difficult Things In Life For Any Individual Or Business Is To Accept And Adopt Change.

When An Employee Asks Why The Company Does Things A Certain Way, And You Can Explain The Logical Reason, Then The Employee Knows What She's Doing Is Valid.

To Me, Job Titles Don't Matter. Everyone Is In Sales. It's The Only Way We Stay In Business.

Motivational Sales

Exploring How You Could Make A Bad Situation Worse Can Sometimes Tell You What Not To Do.

No One Ever Went Broke By Saying No Too Often.

Minds Are Like Parachutes-not Much Good Unless They Are Open.

Decide What Your Priorities Are And How Much Time You'll Spend On Them. If You Don't, Someone Else Will.

We Start Out As Pretty Creative Beings... Children Let Their Imaginations Take Them To Place They've Never Seen And Do Things That Seem Impossible. We Encourage It As Fun And Playtime, But We Should Celebrate It As The Potential For Great Discovery And Accomplishment.

You Don't Have To Know Everything As Long As You Know People Who Know The Things You Don't

Positive Thinking Is More Than Just A Tagline. It Changes The Way We Behave.

Positive Thinking

Time Is Free, But It's Priceless. You Can't Own It, But You Can Use It. You Can't Keep It, But You Can Spend It. Once You've Lost It You Can Never Get It Back.

Learn From The Past, But Don't Live There. Build On What You Know So That You Don't Repeat Mistakes.

It Doesn't Matter How Much Milk You Spill As Long As You Don't Lose The Cow.

If You Wish Others To Believe In You, You Must First Convince Them That You Believe In Them.

For The Real Winners, There Are No Finish Lines.

No One Ever Wants To See His Or Her Name Linked To Anything Bad. Conscience Is Like A Baby. It Has To Go To Sleep Before You Can.

Pale Ink Is Better Than The Most Retentive Memory. If It's Written Down, You Can Look It Up. Just Be Damn Sure You Write It Down.

Be Like The Turtle. If He Didn't Stick His Neck Out, He Wouldn't Get Anywhere At All.

Most Fears Of Rejection Rest On The Desire For Approval From Other People. Don't Base Your Self-esteem On Their Opinions.

If You Walk Backwards, You Will Never Stub Your Toe.

You're As Old As You Behave.

If I Had To Name The Single Characteristic Shared By All Truly Successful Individuals, I’d Say It’s The Ability To Create And Nurture A Network Of Contacts.

Many Successful People Are No More Talented Than Unsuccessful People. The Difference Between Them Lies In The Old Axiom That Successful People Do Those Things That Unsuccessful People Don't Like To Do.

If You Don't Climb The Mountain, You Can't See The View

Your Workforce Is Your Most Valuable Asset. The Knowledge And Skills They Have Represent The Fuel That Drives The Engine Of Business - And You Can Leverage That Knowledge.

I Know That You Don't Know, But You Don't Know That You Don't Know! By That I Mean There Are Three Reasons Why Individuals And Businesses Fail: 1. Arrogance 2. Arrogance 3. Arrogance.

Don't Confuse Visibility With Credibility.

Failure Is An Attitude, Not An Outcome.

Good Intentions Aren't Enough. People Have Good Intentions When They Set A Goal To Do Something, But Then They Miss A Deadline Or Other Milestone.

Most Business Problems Can Be Solved If You Can Teach Yourself To Look Beyond The Dollar Sign.

America Is Ripe For A Service Revolution.

The Life Of A Startup Is Full Of Ups And Downs, An Emotional Roller Coaster Ride That You Can't Quite Imagine If You've Spent Your Whole Career In A Corporation.

Employee Loyalty Begins With Employer Loyalty. Your Employees Should Know That If They Do The Job They Were Hired To Do With A Reasonable Amount Of Competence And Efficiency, You Will Support Them.

Give Your Subconscious A Chance To Work By Turning Your Brain Off From Time To Time. Don't Focus On Work Or Solving Problems Constantly.

Failure Is Not Falling Down But Staying Down.

"you Learn When You Listen. You Earn When You Listen - Not Just Money, But Respect.

Attitudes Are Every Bit As Important As Aptitudes.

It Doesn't Matter If They Say You Can't Do It. It Only Matters If You Say You Can't.

Law Of Attraction

In A Litigation-happy Society, Clear Agreements Often Prevent Small Disagreements From Becoming Big Ones.

Amateurs Wait For Inspiration. The Real Pros Get Up And Go To Work.

Worrying Makes You Cross The Bridge Before You Come To It.

Day In And Day Out, Your Tax Accountant Can Make Or Lose You More Money Than Any Single Person In Your Life, With The Possible Exception Of Your Kids

One Mistake Will Never Kill You. The Same Mistake Over And Over Again Will.

The Employees Who Share Innovative Ideas May Also Be The Folks Who Have Some Hidden Talents That Would Help Incorporate Their Suggestions.

Jim Rohn Is One Of The Most Articulate, Powerful, Thought-provoking Speakers I've Seen. His Unique Delivery And Style Puts Him Head And Shoulders Above The Rest.

Thought Provoking

Just Because An Employee Does Things Differently Doesn't Mean He Or She Won't Do The Job Right Or As Well. If You Establish Expectations Of The Goal And The Standards To Follow, Then Methodology Shouldn't Be An Issue.

Like It Or Not, Life Is A Series Of Competitions. You May Be Competing For A Grade, A Spot On A Team, A Job, Or The Largest Account In Town. The Higher Your Self-esteem Is, The Better You Get Along With Yourself, With Others, And The More You'll Accomplish.

Every Morning Brings New Potential, But If You Dwell On The Misfortunes Of The Day Before, You Tend To Overlook Tremendous Opportunities.

Look In The Mirror Every Day And Say, I Am In Charge. You Might Not Have Control Over Every Phase Of Your Life, But You Have More Control Than You Realize, And You Are Responsible For Your Own Happiness And Success.

I Know That You Don't Know, But You Don't Know That You Don't Know.

I Have Never Yet Met A Successful Person Who Hasn't Had To Overcome Either A Little Or A Lot Of Adversity In His Or Her Life. If Life There Is A Lot Of Lumps And Bumps... A Lot Of Throttling Up And A Lot Of Throttling Down.

You'll Always Get The Good News; It's How Fast You Get The Bad News That Counts.

By Getting Your Customers To Agree With You In Small Steps Along The Way, You Have A Better Chance Of Reaching Agreement When It's Time To Do Business.

When You're Thirsty, It's Too Late To Think About Digging A Well.

Southwest Airlines Is Successful Because The Company Understands It's A Customer Service Company. It Also Happens To Be An Airline.

There's A Place In The World For Any Business That Takes Care Of Its Customers-after The Sale.

The Bridge Between Wishing And Accomplishing Is Discipline.

Good Habits Are As Addictive As Bad Habits, And A Lot More Rewarding.

When You Kill A Little Time, You May Be Murdering Opportunity.

A Dream Is Just A Dream. A Goal Is A Dream With A Plan And A Deadline.

What Could You Accomplish If No One Told You It Was Impossible?

You Can't Learn Anything If You Are Doing All The Talking. Sales People Should Always Be Developing Their Earq, Not Their Iq. The Only Way To Create A Successful Sale Is To Understand That Knowledge From Listening Does Not Become Power Until It Is Used. And Ideas Without Action Are Worthless.

Are You Worried About Pressure? I Look At It This Way: Pressure Is Having To Do Something You Are Not Totally Prepared To Do.

Staying In Touch With Contacts Is As Important As Getting Them In The First Place.

Expect To Make Some Mistakes When You Try New And Different Approaches. Sometimes Colossal Failures Lead To Spectacular Successes.

No Business Can Stay In Business Without Customers. How You Treat - Or Mistreat - Them Determines How Long Your Doors Stay Open.

Many, Perhaps Most, People Who Lose Their Jobs Are Mistaken About The Reason For Which They Lost Their Jobs. Some Will Say That They're Failures, Others That Their Boss Had It In For Them, And Others Yet That They Were Sure Their Career Ended Because Of A Stupid Faux Pas They Made At The Company Picnic.

Believe In Yourself, Even When No One Else Does.

Believe In Yourself

I Have Ten Marathons Under My Belt, Including Four New York Races And One Boston.

There Is No Shame In Taking Pride In Achievements Or Position. But Nobody Gets To The Top Alone.

The Sale Begins When The Customer Says Yes.

Motivational Sales

Inspirational Sales

Laugh Often. Starting Your Day With A Good Laugh, Or At Least A Big Smile, Is As Beneficial To Your Health As It Is To Your Mood. Scientific Studies At Northwestern University And Fordham University Concluded That Laughter Benefits The Heart, Lungs, Stomach And Other Organs. It Relaxes Tensions, Changes Attitude, And Increases The Body's Natural Painkillers. And It Has No Harmful Side Effects.

One Sure-fire Way To Stay Creative: Force Yourself To Learn Something New.

It Isn't The Quality Of The Ideas You Have That Will Determine Whether You Make A Success Of Them, It's The Qualities You Bring To Those Ideas.

Be Active, Be Energetic, Be Enthusiastic And You Will Accomplish Your Object.

Would You Like To Go To A Doctor Who Had Taken His Last Medical Course In 1948? You Have To Keep Changing And Keep Learning So That You Are Constantly Challenging Yourself, Adding A Few New Songs To Your Program Every Chance You Get. If You Don't, The World Will Pass You By.

You Can Win More Friends With Your Ears Than With Your Mouth. People Who Feel Like They're Being Listened To Feel Accepted And Appreciated. They Feel Like They're Being Taken Seriously And What They Say Really Matters.

Pessimism Doesn't Grow Your Business Or Even Maintain The Status Quo. The Pessimists On Your Staff Make The Job Harder For Everyone Around Them. They Make Difficulties Out Of Opportunities.

Maintaining The Status Quo

In A Climate Of Tight Budgets, Reduced Workforces And Stiff Competition, Internal Training Can Be A Great Substitute For Costly Offsite Workshops And Conferences.

By My Count, More Business Leaders Have Failed And Derailed Because Of Arrogance Than Any Other Character Flaw.

It's Only Lonely At The Top If You Forget All The People You Met Along The Way And Fail To Acknowledge Their Contributions To Your Success.

It All Comes Down To This: If You Want One Year Of Happiness, Grow Grain If You Want 10 Years Of Happiness, Grow Trees If You Want 100 Years Of Happiness, Grow People

A String Of Successes Can Kill You If They Make You Think, 'hey, I'm Smart; I Can't Make Any Mistakes'.

Say And Do What You Mean, But Never Say And Do It Meanly.

Make Your Decisions With Your Heart, And You'll End Up With Heart Disease.

Surrounding Yourself With Creative, Imaginative People Is A Good Strategy For Success Whether You're An Entrepreneur Seeking Innovation Or An Artist Looking For Inspiration.

Law Of Attraction

If You Want To Stay Youthful, Stay Useful.

I'm A Little Shot That Just Kept On Shooting.

Never Buy Anything In A Room With A Chandelier.

You Don't Need A Big Close, As Many Sales Reps Believe. You Risk Losing Your Customer When You Save All The Good Stuff For The End. Keep The Customer Actively Involved Throughout Your Presentation, And Watch Your Results Improve.

I've Learned That People Will Seldom Let You Down If They Understand That Your Destiny Is In Their Hands, And Vice Versa.

Rough Spots Sharpen Our Performance. And More Often Than Not, Obstacles Can Be Turned Into Advantages. You Just Can't Let Your Disappointment Get In The Way.

When You Wake Up Every Day, You Have Two Choices. You Can Either Be Positive Or Negative; An Optimist Or A Pessimist. I Choose To Be An Optimist. It's All A Matter Of Perspective.

Positive Thinking

Friends Are Made By Many Acts...and Lost By Only One.

Customers Are The Reason We Open Our Doors Every Day, And Keep The Machines Humming All Night Long. Customers Determine What We Eat, Where We Live, Whether We Stay In Business.

When A Person With Money Meets A Person With Experience, The Person With The Experience Winds Up With The Money And The Person With The Money Winds Up With The Experience.

A Smart Manager Will Establish A Culture Of Gratitude. Expand The Appreciative Attitude To Suppliers, Vendors, Delivery People, And Of Course, Customers.

All Success Is, Really, Is Having A Predetermined Plan And Carrying It Out Successfully Over A Long Period Of Time.

You Can't Buy A Good Reputation; You Must Earn It.

Good Reputation

None Of Us Got To Where We Are Alone. Whether The Assistance We Received Was Obvious Or Subtle, Acknowledging Someone's Help Is A Big Part Of Understanding The Importance Of Saying Thank You.

Our Lives Change In Two Ways :through The People We Meet And The Books We Read

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