Background Image

...

Leaders Don't Create Followers, They Create More Leaders.

-Tom Peters

...

Please Wait....
Translating....

Leaders Don't Create Followers,

Tom Peters

...

Leaders Don't Create Followers, They Create More Leaders.

Views: 9

Topic

More From Tom Peters

I Find Digital Content Much Easier And More Rewarding To Interact With On Screen Than Printed On Paper.

Quite Simply, No Matter How Hard You Try, No Matter How "open" You Are, You'll End Up Surrounded By "yes People." It's Hard Not To Believe People Who Are Repeating Your Own Ideas. Resist The Temptation.

Your Calendar Never Lies. All We Have Is Our Time. The Way We Spend Our Time Is Our Priorities, Is Our Strategy. Your Calendar Knows What You Really Care About. Do You?

Send 10-ten!!-people Flowers. Today. As "thank Yous" For Good Things "small"-or Even Large-done In The Last Two Weeks.

How Do You Achieve Excellence?...stop Doing Non-excellent Stuff!

Listen While You Can, So That You Can Lead When You Must.

In Mckinsey's World, All Of Life Is One Of Two Things: Strategy Or Organization.

Formula For Success: Under Promise And Over Deliver.

We Found That The Most Exciting Environments, That Treated People Very Well, Are Also Tough As Nails. There Is No Bureaucratic Mumbo-jumbo... Excellent Companies Provide Two Things Simultaneously: Tough Environments And Very Supportive Environments.

What Gets Measured Gets Done.

Inspirational Customer Service

When It Comes To E-book Playback Devices And Software, I Have Always Thought That The Emphasis On Ergonomic Concerns As A Tipping Point For The End-user Population Was Misplaced.

If Silly Things Were Not Done, Intelligent Things Would Never Happen.

Have You Thanked A Front-line Employee For Carrying Around A Great Attitude ... Today?

The Thing That Keeps A Business Ahead Of The Competition Is Excellence In Execution.

Dot The I's, Cross The T's, Answer The Phones Promptly, Send Out Errorless Invoices, And In General Never Forget That The Devil Is In The Details.

Perception Is All There Is. If The Customer Think He's Right, He's Right.

Design Is So Critical It Should Be On The Agenda Of Every Meeting In Every Single Department.

Mistakes Are Life. Mistakes Are Not To Be Tolerated...they Are To Be Encouraged. The Bigger The Better.

Start By Identifying The Qualities Or Characteristics That Make You Distinctive From Your Competitors - Or Your Colleagues. What Have You Done Lately - This Week - To Make Yourself Stand Out? What Would Your Colleagues Or Your Customers Say Is Your Greatest And Clearest Strength? Your Most Noteworthy (as In, Worthy Of Note) Personal Trait?

The Workplace Revolution That Transformed The Lives Of Blue-collar Workers In The 1970s And 1980s Is Finally Reaching The Offices And Cubicles Of The White-collar Workers.

And Remember: Everything In Business Is A Paradox. To Be Excellent, You Have To Be Consistent. When You're Consistent, You're Vulnerable To Attack. Yes, It's A Paradox. Now Deal With It!

Remembers Everything

People Of All Demographic Categories And Geographic Regions Will Access A Good Digital Library.

Appreciation, Applause, Approval, Respect - We All Love It!

A Completely Free Library Is As Rare As A Truly Free Lunch.

Have You Set High Standards In The Past That Make It Clear What Level Of Performance You Demand?

I Used To Be Skeptical When Educators And Technologists Predicted That We May Be Entering A New Era Of Oral Culture, In Which Audible Information Will Be At Least As Important As Visible Information. Now That I Have Adopted Into My Own Daily Life A Device That Makes Music And Spoken-word Files Easy To Access From Anywhere, I Have Tempered My Skepticism.

Test Fast, Fail Fast, Adjust Fast.

The Most Important And Visible Outcropping Of The Action Bias In Excellent Companies Is Their Willingness To Try Things Out, To Experiment. If You Wait Until You Believe You Are Safe, Sure To Be Without Occasional Foolish Feelings, You've Most Likely Waited Too Long.

If Timing Ain't Everything, It's Damn Close

All White-collar Work Is Project Work. The Single Salient Fact That Touches All Of Our Lives Is That Work Is Being Reinvented.

Remember My Mantra: Distinct... Or Extinct.

The Hyperfast-moving, Wired-up, Reengineered, Quality-obsessed Organization Will Succeed Or Fail On The Strength Of The Trust That Its Managers Place In The Folks Working On The Front Line.

The New Idea Either Finds A Champion Or It Dies. No Ordinary Involvement With A New Idea Provides The Energy Required To Cope With The Indifference And Resistance That Change Provokes.

I Imagine A School System That Recognizes Learning Is Natural, That A Love Of Learning Is Normal, And That Real Learning Is Passionate Learning. A School Curriculum That Values Questions Above Answers...creativity Above Fact Regurgitation...individuality Above Conformity.. And Excellence Above Standardized Performance..... And We Must Reject All Notions Of 'reform' That Serve Up More Of The Same: More Testing, More 'standards', More Uniformity, More Conformity, More Bureaucracy.

If No One Is Pissed-off With You Then You Are Dead But Just Haven't Figured It Out Yet.

The Principal Reason, Invariably, Most "successful" Giant Companies Rather Quickly Become Also-rans, Or Just Amorphous Blobs On The Competitive Landscape, Is Their Failure To Re-tool In Anything Like A Fundamental Way. In Fact, The Worse Things Get, Typically, The More They Dig In Their Heels And Defend Yesterday's Turf.

One Reason (among Many) That Women May Well Take Over The World Of "virtual Enterprises" Is That They Seem To Have A Greater Instinct For Networking. And The Unfettered-by-machismo Males Who Have Taken To Networking Will Do Better Than Those Who Shun It As "sissy Stuff." But Truth Is, It Has Always Been The Age Of "networkers"; And In An Era Where Organizations Depend More And More On Tenuously Connected Outsiders To Get The Job Done, It Will Only Become So.

Life Is Pretty Simple: You Do Some Stuff. Most Fails. Some Works. You Do More Of What Works. If It Works Big, Others Quickly Copy It. Then You Do Something Else. The Trick Is The Doing Something Else.

Champions Are Pioneers, And Pioneers Get Shot At. The Companies That Get The Most From Champions, Therefore, Are Those That Have Rich Support Network So Their Pioneers Will Flourish. This Point Is So Important It's Hard To Overstress. No Support Systems, No Champions. No Champions, No Innovations.

Support Systems

If A Window Of Opportunity Appears, Don't Pull Down The Shade.

Today Brands Are Everything, And All Kinds Of Products And Services - From Accounting Firms To Sneaker Makers To Restaurants - Are Figuring Out How To Transcend The Narrow Boundaries Of Their Categories And Become A Brand Surrounded By A Tommy Hilfiger-like Buzz.

Community. A Friend Started A Real Estate Brokerage A Few Years Ago. By The Time She'd Added Her Second Employee, She Was A Pillar Of Her 35,000-person Community. No Rule Says That Only The Local Banker Or Car Dealer Can Organize The Program To Raise Supplemental Funds For The Public Library Or Send The High School Band On A Well-earned Special Trip. Participating In Community Affairs, With Time More Than Dollars, Is Good Business From Day One. It Gets Your Name Around, Adds To Your Distinctiveness, And, Best Of All, Makes You An Attractive Employer (which Is The Key To Sustained Success).

Forget All The Conventional 'rules' But One. There Is One Golden Rule: Stick To Topics You Deeply Care About And Don't Keep Your Passion Buttoned Inside Your Vest. An Audience's Biggest Turn-on Is The Speaker's Obvious Enthusiasm. If You Are Lukewarm About The Issue, Forget It!

The Delivery And Presentation Media Are Important, And Each Format Has Its Advantages And Disadvantages, But Ultimately I Just Want To Read What I Want To Read, When And Where I Want.

Books Were Rare,expensive, Time-consuming To Create And Copy, And Difficult To Transport. That Is Why Collections Ofprint-based Books Developed Around Centers Of Religious Belief, Learning, And Wealth. It Was Cheaper Andeasier For People To Come To The Collection Than For The Collection, Or Parts Of The Collection, To Go To Thepeople.

Hire For Attitude. Train For Skill... More

What You Decide Not To Do Is Probably More Important That What You Decide To Do.

The Selfish Leader Will Attempt To Lead Others For Their Own Gain And For The Detriment Of Others.

The Trouble With Much Of The Advice Business Gets Today About The Need To Be More Vigorously Creative Is That Its Advocates Often Fail To Distinguish Between Creativity And Innovation. Creativity Is Thinking Up New Things. Innovation Is Doing New Things... The Shortage Is Of Innovators.

Now That Gigabytes Of Accessible, Malleable Information Can Be Carried In One's Pocket, We Probably Will Start To See Some Widespread Shifts And Trends In How And Where People Interact With Digital Documents.

You Will Be Remembered, In The Long Haul, For The Quality Of Your Work, Not The Quantity Of Your Work. No One Evaluates Picasso Based On The Number Of Paintings He Churned Out.

If You Love Your Company And Love What You Do, You Will Serve Your Customers Better-period!

I Think It's Wonderful To Save The World, But You Need To Be Part Of The World, Too.

Screw-ups Are The Mark Of Excellence.

Be Guided By The Axiom: There Are No Limits To The Ability To Contribute On The Part Of A Properly Selected, Well-trained, Appropriately Supported, And, Above All, Committed Person.

Rewards Should Go To Teams As A Whole.

Fact Is, The Work Place To A Great Extent Is "where We Live." We Need Star Accountants. Boffo Saleswomen. Over-the-top Creatives In Marketing And New Product Development. And So On. But, Since We're Effectively Talking About "where We Live," Good Sense And Good Business And "good" Engagement Throughout The "supply Chain," From Vendor's Vendor To Customer's Customer, We Would Benefit Mightily-including On The P & L-if We Insisted (!) On: "pleasant." "caring." "engaged."

The Best Kept Secret In The Global Economy Today Is This: When Your Service Is Awesome You Get So Stinking Rich You Have To Buy New Bags To Carry All The Money Home.

Best Kept Secrets

Become A "learning Organization". Shuck Your Arrogance - "if It Isn't Our Idea, It Can't Be That Good" - And Become A Determined Copycat/ Adapter/ Enhancer.

Want To Accomplish Something, Any-damn-thing? Sharpen Your Political Skills!

It Doesn't Matter What Product Or Service You're Offering; There Is Unlimited Ability To Improve The Quality Of Anything.

The Little People Will Get Even, Which Is One Of A Thousand Reasons Why They Are Not Little People At All. If You're A Jerk As A Leader, You Will Be Torpedoed. And Usually It Won't Be By Your Vice Presidents; It Will Be On The Loading Dock At 3am When No Supervisors Are Around.

The Populations Of Most Cities Around The World Continue To Grow. The Reasonspeople Congregate In Cities Are Various And Complex, And The Dawn Of The Digital Age Has Not Put Much Of Adamper On The Human Urge To Congregate.

Brand Inside Is More Important Than Brand Outside For Sustained Success.

Digital Ink Technology Holds Substantial Promise In Terms Of Legibility, Portability, And Power Consumption, But I Am Less Confident About The Communication Aspect.

One Size Never Fits All. One Size Fits One. Period

We Are No Doubt In The Great Age Of The Brand.

We Often Hear That The Digital Age Has Resulted In A Devaluing Of Time, Space, And Place. But I Wonder If Theseclaims Are Exaggerated.

Authors And Publishers Want Fair Compensation And A Means Of Protecting Content Through Digital Rights Management. Vendors And Technology Companies Want New Markets For E-book Reading Devices And Other Hardware. End-users Most Of All Want A Wide Range And Generous Amount Of High-quality Content For Free Or At Reasonable Costs. Like End-users, Libraries Want Quality, Quantity, Economy, And Variety As Well As Flexible Business Models.

If The Person You Delegated To Does The Job Twice As Well As You Would Have Done It, Consider Yourself A Leader.

Make An Extensive Table Of Project 'deliverables'. Label One Column 'as Requested'. Create Another Column Labeled 'could Be'. Make Each 'could Be' Wild And Woolly!

Business, Life Itself, Is Damned Hard Work If You Wanna Be Good At It. Actually, That's Precisely Wrong. Business Ceases To Be Work When You're Chasing A Dream That Has Engorged You. ("work Should Be More Fun Than Fun" - Noel Coward.) And If The Passion Isn't There. Then Biotech And Plumbing Will Be Equal Drags.

Customers Perceive Service In Their Own Unique, Idiosyncratic, Emotional, Irrational, End-of-the-day, And Totally Human Terms. Perception Is All There Is!

Ultimately, I Think That The Growth And Sustainability Of The E-book Movement Depends On Authors And End-users (readers).

A Passive Approach To Professional Growth Will Leave You By The Wayside.

South Africa Has All The Tools To Compete In The New Global Village - An Eager Workforce, Ready To Take On Any Challenge.

Develop A Respect And Reverence For The Principle Of Variation: The Idea That The Message Ain't In The Mean, The Mode Or The Median - It's In The Differences That Occur Throughout A Population.

If The Other Guy Is Getting Better, Then You'd Better Be Getting Better Faster Than The Other Guy Is Getting Better... Or You're Getting Worse.

Lavish Credit On Anyone And Everyone Who Helped You The Least Bit.

Oh Lord, There It Is Again. The Question;" What Kind Of Business Should I Start?" Incidentially, It Has A Twin That Also Sets Me Off: "what Should I Specialize In During The Second Year Of My Mba Studies?" Sorry, But Those Are Two Of The Most Profoundly Upsetting Questions Anyone Can Ask - Upsetting Because The Answer Should Be Obvious: Do What Turns You On, Not What The Statistics Say Is Best.

We Are All Michaelangelos.

Like It Or Not - And Often We Don't - Power Is A Pervasive Phenomenon. From Midnight Decisions In The Oval Office That Risk The Lives Of Young Americans To Quarrels Over The Kitchen Table, Power Is Part Of Every Human Equation. Yes, It Can Be - And Often Is - Abused, In Business As In All Arenas Of Endeavor. But It Can Also Be Used To Do Great Good For Great Numbers. And As A Career-building Tool, The Slow And Steady (and Subtle) Amassing Of Power Is The Surest Road To Success.

Accept Change As A Friend. And Don't Take Yourself Too Seriously.

Accepting Change

To Grasp Organizational Life As It Is, Read Novels (!) .... It Is My Fervent Belief That We Will Never Design Rational Processes That "overcome" Such Irregularities-don't Bother Telling That To A Consultant. Hence, We Should Embrace The Real, Nonrational, Nonlinear World With Vigor And Glee-and Develop Enterprise And Career Strategies Accordingly.

If There Is A Single Tragic Flaw That Mars Our Biggest Enterprises, It Is Conservatism - The Failure To Fail, And Fail Big, In An Era Of Unprecedented Volatility And Ambiguity.

Something Mysterious Happens To A Curious, Fully Engaged Mind - And It Happens As Often As Not, Subconsciously. Strange Little Sparks Are Set Off, Connections Made, Insights Triggered

I Don't Want The 35-year-olds In My Audience To Think Of Me As As 'pops' Giving The Kind Of Advice That Only 65-year-olds Can Understand.

Quality Involves Living The Message Of The Possibility Of Perfection And Infinite Improvement, Living It Day In And Day Out, Decade By Decade.

Excellent Firms Don't Believe In Excellence - Only In Constant Improvement And Constant Change.

Only Pissed-off People Change The World.

Every Managerial Act Must Be Seen As An Unequivocal Support For Urgency In Pursuit Of Constant Testing, Change, And Improvement.

It's Relatively Simple. If We're Not Getting More, Better, Faster Than They Are Getting More, Better, Faster, Then We're Getting Less, No Better Or More Worse.

The Market May Never Coalesce Around One Basic Design, Or Even Around Two Or Three Dominant Devices.

Mp3 Players And Flash Memory Devices Are Good For Data Storage And Playback Of Music And Digital Talking Books, But They Offer Little Or Nothing In The Way Of Visual Presentation Of Information And Communication.

Don't 'tolerate' Mistakes. Embrace Them!

For The Blue-collar Worker, The Driving Force Behind Change Was Factory Automation Using Programmable Machine Tools. For The Office Worker, It's Office Automation Using Computer Technology: Enterprise-resource-planning Systems, Groupware, Intranets, Extranets, Expert Systems, The Web, And E-commerce.

As Far As I'm Concerned, The First Business Leader Who Was Able To Establish A Cult Of Personality Around His Tenure Was Lee Iacocca.

Cult Of Personality

Leaders Don't Create Followers, They Create More Leaders.

Integrity May Be About Little Things As Much Or More Than Big Ones.

A While Back, I Came Across A Line Attributed To Ibm Founder Thomas Watson. If You Want To Achieve Excellence, He Said, You Can Get There Today. As Of This Second, Quit Doing Less-than-excellent Work.

Winston Churchill Said That Appetite Was The Most Important Thing About Education. Leadership Guru Warren Bennis Says He Wants To Be Remembered As 'curious To The End.' David Ogilvy Contends That The Greatest Ad Copywriters Are Marked By An Insatiable Curiosity 'about Every Subject Under The Sun.'

Take Someone New And Weird To Lunch Today

Entrepreneurs Have No Memories. They Take On The World With A Completely Fresh View.

The Drive For Control, Or The Perception Thereof, Is Truly The Strongest Force In Human Nature.

Without Exception, The Dominance And Coherence Of Culture Proved To Be An Essential Quality Of The Excellent Companies.

It Boils Down To Studenthood-in-perpetuity / Curiosity-in-perpetuity / Applied Fanatic Restlessness. That Is, A Belief That Life Is One Big Learning Experience. Something Mysterious Happens To A Curious, Fully Engaged Mind - And It Happens As Often As Not, Subconsciously. Strange Little Sparks Are Set Off, Connections Made, Insights Triggered. The Results: An Exponentially Increased Ability To Tune Up / Reinvent / Wow-ize Today's Project At Work.

Management Is About Arranging And Telling. Leadership Is About Nurturing And Enhancing.

Celebrate What You Want To See More Of.

Inspiring Visions Rarely (i'm Tempted To Say Never) Include Numbers.

I Don't Believe In Holy Writ. Buy Fifty Books Or Twenty-five Books, Take Three Weeks Off, Read Them And Make Up Your Own Theory. The Fact That You End Up Literally Burning Twenty-two Out Of Twenty-five Books Is Beside The Point.

I Believe In The Age Of The Internet, Facebook And Twitter, That Relationships Are Everything.

Trust, Not Technology, Is The Issue Of The Decade.

Many Flagship State Universities Have Wonderful Digital Libraries That Are Accessed By People Around The World. In Future, If Not Current, Budget Crises, Trustees, Board Members, And Administrators May Wonder Why These State Institutions - With An Articulated Primary Clientele Of Students, Faculty, And Staff Members And A Secondary Clientele Of All Citizens Of The State - Should Be Spending Resources On A Digital Library That Is Used By Many People Beyond The Primary And Secondary Service Populations.

My Half-baked Reading Of History Is That We Continue To Go Through These Waves Of Entrepreneurial Explosion Followed By Merger Mania And Consolidation. Out Of That Come Big Sluggish Companies That Eventually Collapse Under The Weight Of What They've Created, And Are Killed Off By The Next Wave Of Entrepreneurs.

Confidence Means Non-paralysis, A Willingness To Act, And Act Decisively, To Start New Things And Cut Failing Ventures Off.

The Best Leaders... Almost Without Exception And At Every Level, Are Master Users Of Stories And Symbols.

Leaders Do Stuff That Matters.

With Most Competitors Moving Ever Faster, The Race Will Go To Those Who Listen (and Respond) Most Intently.

A Little (or More) Boat Burning Would Do Many Enterprises A World Of Good.

The Unthinkable Is Thinkable. No: Likely.

Success Requires A Persistent Misreading Of The Odds.

The Race Will Go To The Curious, The Slightly Mad, And Those With An Un-satiated Passion For Learning And Dare-deviltry.

Creating In All Employees The Awareness That Their Best Efforts Are Essential And That They Will Share In The Rewards Of The Company's Success.

Do It, Fix It, Try It.

Obviously, Despite Hard Work And Heroic Efforts, Many Dreams Don't Come True. But If We Don't Dare To Dream And Then Throw Muscle, Heart, And Soul Into Making The Dream Come True, Then Wow Projects-and All Of The Emotional, Intellectual, Spiritual, And Financial Riches That They Bring Will Surely Not Be Our Lot In Life!

Business Book Writing For Me Is When Some Set Of Ideas Gets Stuck In My Mind, I Write A Book About It. I Haven't Got A Theory And I Haven't Got A Framework.

If Not Excellence, What? If Not Excellence Now, When?

I'm About As Far From Being A Flag-waver - You Won't Find Any American Flag Pins In My Drawer - As Someone Can Be.

One Percent Improvement In 1,000 Things Is Better Than 1,000% Improvement In One Thing.

Statistically And Emotionally, I Believe That The Way I Can Be Of Help To Society Is By Doing What I Know And What I've Been Good At.

It's Not Enough To Be Close To The Customer. You've Got To Be Glued To The Customer.

There Is No Such Thing As An Insignificant Improvement.

Self Improvement

Self Discipline

...high End Does Not Necessarily Equal High Price. It's A Matter Of Attitude.

I Don't Read Many Business Books. I Read Good Fiction. Business Is About People, So My Favorite Business Books Are Anything By Dickens.

In The Great City Of San Francisco, Where I Used To Live, At 2 In The Morning Every Other Victorian House Has Somebody Who Is Writing The Great American Novel. And The City Is Not Loaded With James Joyces Or Virginia Woolfs. But Entrepreneurship Is About Distorted Views Of Reality.

Leaders' Careers Will Usually Be Determined By Their Handling Of One Or Two Critical Events That No One Could Possibly Anticipate Or Plan For.

It May Be Primarily Property Taxes In The Case Of A Public Library, Or State Taxes And Tuition In The Case Of An Academic Library At A Public University, But The Funding Sources Of Most Libraries Continue To Have A Strong Geographic Component.

Unless You Walk Out Into The Unknown, The Odds Of Making A Profound Difference In Your Life Are Pretty Low.

Excellence Is Not An Aspiration. Excellence Is What You Do In The Next Five Minutes.

To Sell Is Above All To Master The Art And Science Of Listening.

Digital Content And Electronic Networks Have Changed The Basic Environmental Conditionsin Which Documents Are Created, Distributed, And Used.

Effective Visions Are Lived In Details, Not Broad Strokes.

Usage Tends To Be Global, While Funding Tends Tobe Local. When We Allow It To Happen, Usage Of A Digital Library Is Remarkably Diverse And Widespread.

The Dumbest Mistake Is Viewing Design As Something You Do At The End Of The Process To 'tidy Up' The Mess, As Opposed To Understanding It's A 'day One' Issue And Part Of Everything.

The Simple Act Of Paying Positive Attention To People Has A Great Deal To Do With Productivity.

Productive Work

My Real Bottom-line Hypothesis Is That Nobody Has A Sweet Clue What They’re Doing. Therefore You Better Be Trying Stuff At An Insanely Rapid Pace. You Want To Be Screwing Around With Nearly Everything. Relentless Experimentation Was Probably Important In The 1970s-now It’s Do Or Die.

You Can Only Improve What You Measure.

What Is My Personal Strategy For The Next 10 Hours? Who Can I Talk With Or What Can I Volunteer For To Learn Something New?

Are You Placing Enough Interesting, Freakish, Long Shot, Weirdo Bets?

Stop Being Conned By The Old Mantra That Says, 'leaders Are Cool, Managers Are Dweebs.' Instead, Follow The Peters Principle: Leaders Are Cool. Managers Are Cool Too!

Business Is About People. It's About Passion. It's About Bold Ideas, Bold Small Ideas Or Bold Large Ideas.

Anybody Who Is An Entrepreneur Is A Person Who Essentially Has Impaired Judgment. The Odds Of Success Are Zilch. This Valley Is Loaded To The Gills With A Whole Lot Of Totally Insane People Who Honest To God Believe That They Can Be The Next Bill Gates Or The Next Scott Mcnealy. And That Is Genuinely Stupid.

The Top Athletes Are Consummate Pros Who Work Obsessively At Their Craft. Approach Yours The Same Way.

Don't Let The Vision Be Shot Through With Holes, But Be Damn Sure Some Of Your Best And Brightest Are Shooting At It -- With Bazookas As Well As Sniper's Rifles.

Power Lies In The Details, And The Tenacious Pursuit Of Such Hidden Levers Can Pay Off Enormously. While You Don't Want To Get A Reputation As A Prissy Worrywart, Worrying About The Details In Private Is Important. You May Think You Are The World's Greatest Speaker, But If The Auditorium's Sound System Is Singing Static - Well, Forget It.

The Day Firing Becomes Easy Is The Day To Fire Yourself.

Think About The Market, Think About The Design, And Think About Who Is Going To Design For That Market. Hit The Mark.

You Are Who You Go To Lunch With! Break Bread With Cool And You Will Become More Cool. Conversely: Break Bread With Dull And Well, You Can Figure It Out.

He Who Makes The Quickest, Coolest Prototypes Reigns!

You Have To Stand Out If You Want To Move Up.

Leaders Trust Their Guts. "intuition" Is One Of Those Good Words That Has Gotten A Bad Rap. For Some Reason, Intuition Has Become A "soft" Notion. Garbage! Intuition Is The New Physics. It's An Einsteinian, Seven-sense, Practical Way To Make Tough Decisions. Bottom Line, Circa 2001 To 2010: The Crazier The Times Are, The More Important It Is For Leaders To Develop And To Trust Their Intuition.

Companies Have Got To Learn To Eat Change For Breakfast.

Good Managers Have A Bias For Action.

Leadership Is About Tapping The Wellsprings Of Human Motivation - And About Fundamental Relations With One's Fellows.

The Dominant Culture In Most Big Companies Demands Punishment For A Mistake, No Matter How Useful, Small, Invisible.

Lists Simplify, Clarify, Edify.

Vision Is Dandy, But Sustainable Company Excellence Comes From A Huge Stable Of Able Managers.

Remember: You Are The Only Human Being In The World Who Can Help This Particular Customer At This Particular Moment In Time.

The Difference Between Great And Average Is, Mostly, Having The Imagination And Zeal To Re-create Yourself Daily.

Momentum Is A Fragile Force. Its Worst Enemy: Procrastination. Its Best Friend: A Deadline (think Election Day). Implication No. 1 (and There Is No No. 2): Get To Work! Now!

Procrastination

How Do You Humiliate And Demean Someone And Then Expect Him Or Her To Care About Product Quality.

Everyone Has A Chance To Learn, Improve, And Build Up Their Skills.

Work On Your Story! He/she Who Has The Best Story Wins! In Life! In Business! The White House!

We Must Reject All Notions Of 'reform' That Serve Up More Of The Same: More Testing, More 'standards', More Uniformity, More Conformity, More Bureaucracy.

If I Read A Book That Cost Me $20 And I Get One Good Idea, I've Gotten One Of The Greatest Bargains Of All Time.

Regardless Of Age, Regardless Of Position, Regardless Of The Business We Happen To Be In, All Of Us Need To Understand The Importance Of Branding. We Are Ceos Of Our Own Companies: Me, Inc. To Be In Business Today, Our Most Important Job Is To Be Head Marketer For The Brand Called You.

The Winners Stun Us Not By Their Cleverness, But By The Fact That Every Tiny Aspect Of The Business Is Just A Touch Better Than The Norm.

There Is No Such Thing As A Minor Lapse Of Integrity

There Are Few Things That Will Take You Further In Life, Than Your Ability To Make A Good Presentation.

Treat The Customer As An Appreciating Asset.

Execution Excellence! (show Up On Time! Leave Last!)

Hire Disrespectful People.

Mastery Is Great, But Even That Is Not Enough. You Have To Be Able To Change Course Without A Bead Of Sweat, Or Remorse.

Now It Is Much Faster And Cheaper To Bring Thedocument To The User, Rather Than Ask The User To Come To The Document Or Collection.

Portability Of Lots Of Information Should Not Be Underestimated.

We All Know Of The Dangers And Inequities Of The Traditional Digital Divide: People Who Have Good Access Tocomputer Networks Have A Distinct Advantage - In Terms Of Both Life Opportunities And Quality Of Life, I Wouldargue - Over The Vast Majority Of The World's Population That Does Not Yet Have Good Access To Computernetworks. The "other" Digital Divide Points To An Increasingly Unstable Situation That Has Developed Inlibrarianship As Digital Libraries Have Evolved And Matured.

Winners Must Learn To Relish Change With The Same Enthusiasm And Energy That We Have Resisted It In The Past.

Every Collection Reflects The Ideas Andvalues And Interests Of The Individual Or Group Who Developed The Collection.

Divas Do It, Golfers Do It, Pilots Do It, Violists Do It, Sprinters Do It, Soldiers Do It, Surgeons Do It, Astronauts Do It...only Business People Think It Isn't Necessary To Train.

All Business Success Rests On Something Labeled A Sale, Which At Least Momentarily Weds Company And Customer.

Congratulations

The Whole Secret To Our Success Is Being Able To Con Ourselves Into Believing That We're Going To Change The World Because Statistically We Are Unlikely To Do It.

An Era Similar To The One In Which The Black Rotary Phone Dominated Its Product Category May Not Recur Anytime Soon.

One Potential Long-term Problem With Many Current Digital Libraries Is That They Grew Out Of And Aresupported By Bricks-and-mortar Libraries. Although There Is Nothing Inherently Wrong With That Arrangement, Inreality It Creates A Potentially Dangerous Situation That I Call "the Other Digital Divide."

Dangerous Situations

Bricks And Mortar

I Am Confident That For The Foreseeable Future (barring Some Catastrophic Event Affecting Economic, Energy, Electrical, And Communications Systems), Many Subpopulations That Use Information Intensively (e.g., Students, Academics, Library Patrons, White Collar Workers) Will Be Using Some Sort Of Portal Information Appliance.

The 'value Added' For Most Any Company, Tiny Or Enormous, Comes From The Quality Of Experience Provided.

Learning Is A Matter Of Intensity Not Elapsed Time.

I Still Read Quite A Few Printed Books, But If Something Is Available In Digital Format I Do Not Print It Before I Read It.

The Widespread Availability Of Information Is The Only Basis For Effective Day-to-day Problem Solving, Which Abets Continuous Improvement Programs.

As A Consumer, You Want To Associate With Brands Whose Powerful Presence Creates A Halo Effect That Rubs Off On You.

In Today's Economy There Are No Experts, No 'best And Brightest' With All The Answers. It's Up To Each One Of Us. The Only Way To Screw Up Is To Not Try Anything.

Trending Author

Lara Flynn Boyle

Category