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Understand The "gretzky Factor": Cultivate An Instinct, A "touch", Call It What You Will, That Enables You To Know Both Where The "puck" Is Now And Where It Will Be Soon.

-Warren G. Bennis

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Understand The "gretzky Factor":

Warren G. Bennis

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Understand The "gretzky Factor": Cultivate An Instinct, A "touch", Call It What You Will, That Enables You To Know Both Where The "puck" Is Now And Where It Will Be Soon.

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Keep Reminding People Of What's Important And That Their Fates Are Correlated.

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That's Nonsense; In Fact, The Opposite Is True. Leaders Are Made Rather Than Born.

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Faith And Doubt

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Without A Terrific Leader, You're Not Going To Have A Great Group. But It Is Also True That You're Not Going To Have A Great Leader Without A Great Group.

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If Great Teams Don't Have An "enemy," They Create One For Themselves Because, As Former Coca-cola Ceo Roberto Goizueta Pointed Out, "you Can't Have A War Without One."

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Recognize And Respect Mutual Self-interests, Then Build Creative Collaborations To Serve Them.

Creative Collaboration

Neotony Is A Metaphor For The Quality Of Life - The Gift - That Keeps The Fortunate Of Whatever Age Focused On All The Marvelous Undiscovered Things To Come.

One Of The Worst Mistakes Is To Do Nothing.

Without Character, There Is No Credibility; And Without Credibility, There Is No Trust.

The Ability To Plan For What Has Not Yet Happened, For A Future That Has Only Been Imagined, Is One Of The Hallmarks Of Leadership.

We Have More Information Now Than We Can Use, And Less Knowledge And Understanding Than We Need. Indeed, We Seem To Collect Information Because We Have The Ability To Do So, But We Are So Busy Collecting It That We Haven't Devised A Means Of Using It. The True Measure Of Any Society Is Not What It Knows But What It Does With What It Knows.

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The Manager Has A Short-range View; The Leader Has A Long-range Perspective.

Understand The "gretzky Factor": Cultivate An Instinct, A "touch", Call It What You Will, That Enables You To Know Both Where The "puck" Is Now And Where It Will Be Soon.

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Leaders Know The Importance Of Having Someone In Their Lives Who Will Unfailingly And Fearlessly Tell Them The Truth.

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Cards On The Table

Servant Leadership

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Necessary Change

A Passion For Continual Learning, A Refined, Discerning Ear For The Moral And Ethical Consequences Of Their Actions, And An Understanding Of The Purposes Of Work And Human Organisations

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The Manager Does Things Right; The Leader Does The Right Thing.

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Creative Collaboration

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Just As No Great Painting Has Ever Been Created By A Committee, No Great Vision Has Ever Emerged From The Herd.

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The Manager Administers; The Leader Innovates.

Leadership Vs Management

The Manager Accepts The Status Quo; The Leader Challenges It.

That Is The Key Challenge Facing Management Today; Change Is The Only Constant.

Effective Leaders Make A Full Commitment To Be A Learner, To Keep Increasing And Nourishing Their Knowledge And Wisdom.

Knowledge And Wisdom

I Wanted The Influence. In The End I Wasn't Very Good At Being A President. I Looked Out Of The Window And Thought That The Man Cutting The Lawn Actually Seemed To Have More Control Over What He Was Doing.

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The Most Dangerous Leadership Myth Is That Leaders Are Born - That There Is A Genetic Factor To Leadership. This Myth Asserts That People Simply Either Have Certain Charismatic Qualities Or Not. That's Nonsense; In Fact, The Opposite Is True. Leaders Are Made Rather Than Born.

I Am Reminded How Hollow The Label Of Leadership Sometimes Is And How Heroic Followership Can Be.

Trust Is Difficult To Define, But We Know When It's Present And When It's Not.

If Knowing Yourself And Being Yourself Were As Easy To Do As To Talk About, There Wouldn't Be Nearly So Many People Walking Around In Borrowed Postures, Spouting Secondhand Ideas, Trying Desperately To Fit In Rather Than To Stand Out.

The First Job Of A Leader Is To Define A Vision For The Organization...the Capacity To Translate Vision Into Reality.

Trust Is The Emotional Glue That Binds Followers And Leaders Together.

There Is A Profound Difference Between Information And Meaning.

Leaders Learn By Leading, And They Learn Bestby Leading In The Face Of Obstacles. As Weather Shapes Mountains, Problems Shape Leaders.

The New Leader Is One Who Commits People To Action, Who Converts Followers Into Leaders, And Who May Convert Leaders Into Agents Of Change.

Recognize The Skills And Traits You Don't Possess, And Hire The People Who Have Them.

If I Were To Give Off-the-cuff Advice To Anyone Trying To Institute Change, I Would Say, "how Clear Is The Metaphor?"

Leaders Must Earn The Trust Of Their Teams, Their Organizations, And Their Stakeholders Before Attempting To Engage Their Support.

Encourage Dissent: Leaders Should Have Associates Who Have Contrary Views, Who Are Devil's Advocates, "variance Sensors" Who Can Tell Them The Difference Between What Is Expected And What Is Really Happening, Between What They Want To Hear And What They Need To Hear. There Are Too Many Naked Emperors Running Around Today.

Companies Which Get Misled By Their Own Success Are Sure To Be Blind Sided.

More Leaders Have Been Made By Accident, Circumstance, Sheer Grit, Or Will Than Have Been Made By All The Leadership Courses Put Together.

The Crucible Is A Dividing Line, A Turning Point, And Those Who Have Gone Through It Feel They Are Very Different From The Way They Were Before. Believing That They Have Been Transformed Or Have Transformed Themselves, Those Who Survive The Crucible (and Many Don't) Are More Confident, More Willing To Take Future Risks. That New Self-confidence Is Grounded In The Belief That He Or She Has Done Something Hard And Done It Well.

Self Confidence

Innovation- Any New Idea-by Definition Will Not Be Accepted At First. It Takes Repeated Attempts, Endless Demonstrations, Monotonous Rehearsals Before Innovation Can Be Accepted And Internalized By An Organization. This Requires Courageous Patience.

Possess The "nobel Factor": Possess And Constantly Demonstrate Optimism, Faith, And Hope. They Create Choices. I Am Reminded Of An Ancient Chinese Proverb: "that The Birds Of Worry And Care Fly Above Your Head, This You Cannot Change; But That They Build Nests In Your Hair, This You Can Prevent."

The Manager Administers; The Leader Innovates. The Manager Has A Short-range View; The Leader Has A Long-range Perspective. The Manager Asks How And When; The Leader Asks What And Why. The Manager Has His Eye On The Bottom Line; The Leader Has His Eye On The Horizon. The Manager Accepts The Status Quo; The Leader Challenges It.

Leadership Has Become A Heavy Industry. Concern And Interest About Leadership Development Is No Longer An American Phenomenon. It Is Truly Global. Though I Will Probably Be In Less Demand, I Wanted To Move On.

If I Had To Reduce The Responsibilities Of A Good Follower To A Single Rule, It Would Be To Speak Truth To Power.

People In Great Groups Have Blinders On. Their Work Is All They See. They Value Failures As Learning Opportunities. They Are Optimistic, Not Realistic, As They Proceed From One Challenge And Crisis To The Next.

I Used To Think That Running An Organization Was Equivalent To Conducting A Symphony Orchestra. But I Don't Think That's Quite It; It's More Like Jazz. There Is More Improvisation. Someone Once Wrote That The Sound Of Surprise Is Jazz, And If There's Any One Thing That We Must Try To Get Used To In This World, It's Surprise And The Unexpected. Truly, We Are Living In World Where The Only Thing That's Constant Is Change.

Every One Of The Geezers Who Continues To Play A Leadership Role Has One Quality Of Overriding Importance: Neotony. The Dictionary Definition Is That Neotony, A Zoological Term, Involves "the Retention Of Youthful Qualities Throughout Old Age." It Is More Than Merely Retaining A Youthful Appearance, Although That Is Often Part Of It. Neotony Is The Retention Of All Those Wonderful Qualities That We Associate With Youth: Curiosity, Playfulness, Eagerness, Fearlessness, Warmth, Energy.

Who Succeeds In Forming And Leading A Great Group? He Or She Is Almost Always A Pragmatic Dreamer. They Are People Who Get Things Done, But They Are People With Immortal Longings. Often, They Are Scientifically Minded People With Poetry In Their Souls.

Coaching Will Become The Model For Leaders In The Future... I Am Certain That Leadership Can Be Learned And That Terrific Coaches... Facilitate Learning.

Leaders Wonder About Everything, Want To Learn As Much As They Can, Are Willing To Take Risks, Experiment, Try New Things. They Do Not Worry About Failure But Embrace Errors, Knowing They Will Learn From Them.

To Be Authentic Is Literally To Be Your Own Author... To Discover Your Own Native Energies And Desires, And Then To Find Your Own Way Of Acting On Them.

The American Heritage Dictionary Defines Crucible As "a Place, Time, Or Situation Characterized By The Confluence Of Powerful Intellectual, Social, Economic, Or Political Forces; A Severe Test Of Patience Or Belief; A Vessel For Melting Material At High Temperatures." A Crucible Was The Vessel In Which Medieval Alchemists Attempted To Turn Base Metals Into Gold. That The Alchemists Inevitably Failed In Their Audacious Attempts Doesn't Denigrate The Power Of The Crucible As A Metaphor For The Circumstances That Cause An Individual To Be Utterly Transformed.

One Of The Qualities That All The Leaders Have Is A Voracious Appetite To Learn Whatever They Do Not As Yet Know And Understand, Coupled With An Openness To New Experiences.

New Experiences

The Leader...is Rarely The Brightest Person In The Group. Rather They Have Extraordinary Taste, Which Makes Them More Curators Than Creators. They Are Appreciators Of Talent And Nurturers Of Talent And They Have The Ability To Recognize Valuable Ideas.

Leading With Character Gives The Wise Leader Clear-cut Advantages. They Are Easier To Trust And Follow; They Honor Commitments And Promises; Their Words And Behavior Match; They Are Always Engaged In And By The World; They Are Open To "reflective Backtalk": They Can Speak With Conviction Because They Believe In What They Are Saying...and Everyone Else Knows That. They Are Comfortable In Their Own Skin. They Feel At Ease In The Spotlight And They Enjoy It There. They Tend To Be More Receptive To Opportunity And Risk.

Great Things Are Achieved By Talented People Who Are Absolutely Convinced That They Not Only Can But Will Achieve Them.

Find The Appropriate Balance Of Competing Claims By Various Groups Of Stakeholders. All Claims Deserve Consideration But Some Claims Are More Important Than Others.

If You're The Leader, You've Got To Give Up Your Omniscient And Omnipotent Fantasies - That You Know And Must Do Everything. Learn How To Abandon Your Ego To The Talents Of Others.

Leadership Is Like Beauty - It's Hard To Define But You Know It When You See It.

The Factory Of The Future Will Have Only Two Employees, A Man And A Dog. The Man Will Be There To Feed The Dog. The Dog Will Be There To Keep The Man From Touching The Equipment.

Understand The "pygmalion Effect": Leaders Should Always Expect The Very Best Of Those Around Them. They Know That People Can Change And Grow.

Great Groups Need To Know That The Person At The Top Will Fight Like A Tiger For Them.

Around The World, The Generals Are Being Ousted, And The Poets Are Taking Charge.

Create Strategic Alliances And Partnerships: Now And In Years To Come, Shrewd Leaders Will Create Allegiances With Other Organizations Whose Fates Are Correlated With Their Own.

Leadership Is A Function Of Knowing Yourself, Having A Vision That Is Well Communicated, Building Trust Among Colleagues, And Taking Effective Action To Realize Your Own Leadership Potential.

Trust Is The Lubrication That Makes It Possible For Organizations To Work.

Service Culture

Leadership (according To John Sculley) Revolves Around Vision, Ideas, Direction, And Has More To Do With Inspiring People As To Direction And Goals Than With Day-to-day Implementation. A Leader Must Be Able To Leverage More Than His Own Capabilities. He Must Be Capable Of Inspiring Other People To Do Things Without Actually Sitting On Top Of Them With A Checklist.

Growing Other Leaders From The Ranks Isn't Just The Duty Of The Leader, It's An Obligation.

Good Leaders Make People Feel That They're At The Very Heart Of Things, Not At The Periphery.

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