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Luck Is Always The Last Refuge Of Laziness And Incompetence.

-James Cash Penney

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Luck Is Always The

James Cash Penney

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Luck Is Always The Last Refuge Of Laziness And Incompetence.

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Salesmanship, Too, Is An Art; The Perfection Of Its Technique Requires Study And Practice.

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Selling Is Our No. 1 Job. Never Get Away From Selling A Lot Of Merchandise Personally. The More You Sell The More You Learn

Luck Is Always The Last Refuge Of Laziness And Incompetence.

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No Man Can Climb The Ladder Of Success Without First Placing His Foot On The Bottom Rung.

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Success In Business Does Not Depend Upon Genius. Any Young Man Of Ordinary Intelligence Who Is Normally Sound And Not Afraid To Work Should Succeed In Spite Of Obstacles And Handicaps If He Plays The Game Fairly And Keeps Everlastingly At It.

There Has Never Been A Time When A Career In The Penney Company Was Not A Challenge That Brought Out The Best In A Man.

Change Is Vital, Improvement The Logical Form Of Change.

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It Was Always My Practice To Train Salespeople Under My Direct Supervision, And To Treat Children With The Utmost Consideration.

A Store's Best Advertisement Is The Service Its Goods Render, For Upon Such Service Rest The Future, The Good-will, Of An Organization.

The Best Of Merchandise Will Go Back To The Shelf Unless Handled By A Conscientious, Tactful Salesman.

I Believe A Man Is Better Anchored Who Has A Belief In The Supreme Being.

A Merchant Who Approaches Business With The Idea Of Serving The Public Well Has Nothing To Fear From The Competition.

Do Not Primarily Train Men To Work. Train Them To Serve Willingly And Intelligently.

Exchange Ideas Frequently.

In Setting Up A Business Under The Name And Meaning Of The Golden Rule, I Was Publicly Binding Myself, In My Business Relations, To A Principle Which Had Been A Real And Intimate Part Of My Family Upbringing. Our Idea Was To Make Money And Build Business Through Serving The Community With Fair Dealing And Honest Value.

No Business Can Succeed In Any Great Degree Without Being Properly Organized.

Theory Is Splendid But Until Put Into Practice, It Is Valueless.

Business Is No Longer A Matter Of Profits Alone. Profits Must Come Through Public Confidence, And Public Confidence Is Given To Any Merchant In Proportion To The Service Which He Gives To The Public.

Every Great Business Is Built On Friendship.

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In Retailing, The Formula Happens To Be A Basic Liking For Human Beings, Plus Integrity, Plus Industry, Plus The Ability To See The Other Fellow's Point Of View.

Success Cannot Come From Standstill Men. Methods Change And Men Must Change With Them.

Too Many Would-be Executives Are Slaves Of Routine.

The Keystone Of Successful Business Is Cooperation. Friction Retards Progress.

Honor Bespeaks Worth. Confidence Begets Trust. Service Brings Satisfaction. Cooperation Proves The Quality Of Leadership.

The Men Who Have Furnished Me With My Greatest Inspiration Have Not Been Men Of Wealth, But Men Of Deeds.

The Friendly Smile, The Word Of Greeting, Are Certainly Something Fleeting And Seemingly Insubstantial. You Can’t Take Them With You. But They Work For Good Beyond Your Power To Measure Their Influence. It Is The Service We Are Not Obliged To Give That People Value Most.

Growth Is Never By Mere Chance; It Is The Result Of Forces Working Together.

The Disciplined Are Free.

Our Very Living Is Selling. We Are All Salespeople.

In Every Man S Life There Lies Latent Energy. There Is, However, A Spark That, If Kindled, Will Set The Whole Being Afire, And He Will Become A Human Dynamo, Capable Of Accomplishing Almost Anything To Which He Aspires.

Clock Watchers Never Seem To Be Having A Good Time.

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I Never Trust An Executive Who Tends To Pass The Buck. Nor Would I Want To Deal With Him As A Customer Or A Supplier.

No Matter What His Position Or Experience In Life, There Is In Everyone More Latent Than Developed Ability; Far More Unused Than Used Power.

I Cannot Remember A Time When The Golden Rule Was Not My Motto And Precept, The Torch That Guided My Footsteps.

How Can We Expect Our Children To Know And Experience The Joy Of Giving Unless We Teach Them That The Greater Pleasure In Life Lies In The Art Of Giving Rather Than Receiving.

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The Problem With The Bronco Is To Get On And Stay On. This Is The Problem With The Golden Rule-to Understand And Apply

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I Will Have No Man Work For Me Who Has Not The Capacity To Become A Partner.

They Serve Best Who Give Most Of Themselves. Self Is Forgotten By The One Who Serves, For Such A One Rejoices To See Success Coming To Others Through His Or Her Efforts.

No Serious-minded Man Should Have Time For The Mediocre In Any Phase Of His Living.

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I Learned That All Things Come To Those Who Wait-provided They Hustle While They Wait.

The Golden Rule Finds No Limit Of Application In Business.

We Can Serve Our Customers Well Only If Our Buying Jobs Are Right. You Cannot Sell If You Haven't Ordered Wanted Goods Into Your Store.

It Is Always The Start That Requires The Greatest Effort.

As A Rule, We Find What We Look For; We Achieve What We Get Ready For.

The Best Teamwork Comes From Men Who Are Working Independently Toward One Goal In Unison.

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Success Will Always Be Measured By The Extent To Which We Serve The Buying Public.

I Believe In Trusting Men, Not Only Once But Twice - In Giving A Failure Another Chance.

Determine To Do Some Thinking For Yourself. Don't Live Entirely Upon The Thoughts Of Others. Don't Be An Automaton.

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Responsibility Is Always A Sign Of Trust.

There's No Better Friend To Any Merchant Than A Fair Competitor.

Courteous Treatment Will Make A Customer A Walking Advertisement.

The Public Is Not Greatly Interested In Saving A Little Money On A Purchase At The Expense Of Service.

I Was Long Brought Up To Think That It Was Nothing Short Of A Crime To Miss A Sale.

I Do Not Believe In Excuses. I Believe In Hard Work As The Prime Solvent Of Life's Problems.

Honor Bespeaks Worth Confidence Begets Trust.

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